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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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How to Create Online Ordering for Your Restaurant

SpotOn

50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. It's both a way for new guests to discover your restaurant and regulars to reorder over and over again.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” More than 60 percent say they’re ordering off-premises more often than a year ago.

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How the Restaurant Industry Can Begin Planning for the Future

Modern Restaurant Management

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. For starters, we are modeling a smaller restaurant with less front and back of the house staff. How will restaurants reopen and what will it look like when they do?

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Adapting Post-COVID: What’s Changing For Restaurants?

Modern Restaurant Management

We will also see a rise in use of virtual waitlist and reservation platforms across restaurants. COVID-19 has left no industry untouched, but none more devastated than the hospitality industry. But there is a light at the end of the tunnel, with many states and countries heading for reopening as new cases decrease in the U.S. and abroad.

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Restaurants Implementing Technology Today Are Better Prepared for the Disruptions of Tomorrow

Modern Restaurant Management

From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. Limited staffing during the pandemic has shown operators how technology can streamline front- and back-of-house operations, providing much-needed support for even the smallest shift teams.

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The Return of the Hot Table

EATER

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. each day, explains Freeman.