Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 168

Operations Front of House Customer Service Kitchen Safety 168

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. That’s where a cloud-based inventory management system comes in.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Culinary Cues

JANUARY 15, 2024

It’s January in the Northeast – a time when the demands of the kitchen and the excitement of football converge. It’s the lull after the holidays in restaurants and the beginning of the NFL playoffs. I have learned, over many years, to avoid trying to “correct” the environment and simply find a way to adapt. Okay, the football lingo has begun.

Front of House 250

Front of House Food Order Back of House Café 250

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

Training 169

Training Front of House Food Safety Back of House 169

Culinary Cues

JULY 12, 2020

It is an uneasy feeling that was pronounced as those cooks who were already at work – looked cautiously at their teammate, nodded, and turned their heads back to the work in front of them. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back.

Front of House 409

Front of House Back of House Dine-in Food Truck 409

QSR Automations

APRIL 17, 2024

ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Technology 52

Technology Front of House Back of House Social Media 52

Culinary Cues

OCTOBER 20, 2021

The kitchen is a place where those who are successful come to the realization that those later aptitudes are enhanced through experience – the more you do, the better you become. Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense.

Front of House 427

Front of House Uniforms Back of House Kitchen Safety 427

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Henry is ready to order some dinner. Contactless Technology.

Technology 188

Technology Front of House Back of House Point of Sale 188

7 Shifts

MARCH 18, 2021

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Fast forward a year later and the economy is recovering, albeit at a slow pace.

Technology 179

Technology Operations Food Safety Kitchen Safety 179

Culinary Cues

MARCH 26, 2022

You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. How hard can it be – right? Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them.

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Be conscious of this when taking reservations. Be conscious of this when taking reservations. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 199

Front of House Kitchen Safety Customer Service Point of Sale 199

Modern Restaurant Management

JANUARY 18, 2023

The campaigns will be tailored to each group’s unique desires, so a restaurant owner can get a plant-based promotion email in front of only their vegetarian customers with the click of a button. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

2023 183

2023 Guest Recovery Email Marketing Back of House 183

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. 1 goal for restaurants.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 184

Mobile Ordering Cash Management Online Ordering Front of House 184

Restaurant Clicks

JANUARY 2, 2022

Pa’ia Fish Market Front Street Restaurant Merriman’s Fish House Kimo’s Maui Sansei Seafood Restaurant & Sushi Bar Honu Seafood & Pizza Down the Hatch Maui Mala Tavern Coconut’s Fish Cafe Eskimo Candy Lahaina Grill Mama’s Fish House. Pa’ia Fish Market Front Street Restaurant.

Front of House 131

Front of House Website Management Online Ordering Casual 131

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. I nod and give him a thumbs up.

Back of House 341

Back of House Hotels Front of House Book 341

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Front of House Back of House Dine-in 195

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house.

Fine Dining 192

Fine Dining Technology Front of House Sustainability 192

Restaurant Clicks

NOVEMBER 13, 2021

Vinegar Hill House Superfine The Atrium Almondine Bakery AlMar Grimaldi’s Pizzeria Bread & Spread Westville Dumbo The River Cafe Celestine Gran Electrica. Vinegar Hill House. View this post on Instagram A post shared by Vinegar Hill House (@vinegarhillhouse). Make a Reservation. Best Brunch in Dumbo.

Front of House 109

Front of House Café Online Ordering Reservations 109

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 187

Front of House Mobile Ordering Loyalty Program Back of House 187

The Eat Restaurant

MAY 6, 2021

CRM helps restaurants collect data about their guests through different sources like online and phone reservations. Your front-of-the-house staff knows who your regulars are from the top of their head and give them a personalized experience. This is where Customer Relationship Management (CRM) can be of use.

Front of House 148

Front of House Customer Experience Seating Reservations 148

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it's important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service.

Reservations 40

Reservations Front of House Management Management 40

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Management 172

Management Management BOH Front of House 172

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 200

Front of House Online Ordering Food Order Customer Experience 200

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. These team members act as a virtual front desk for restaurants, taking reservations, takeout orders, etc. While restaurant staffing levels increased across the U.S. in recent months (a net 1.9 Accounting. Customer Service.

Sourcing 173

Sourcing Social Media Front of House Customer Experience 173

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. From ordering food to reserving a table, they want to do things digitally. Digital service : Despite the convenience ordering online and reservation apps provide, diners still like human interaction with their transactions.

Mobile Ordering 190

Mobile Ordering Front of House Communication Online Ordering 190

Restaurant Clicks

DECEMBER 19, 2021

ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room. I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew. Make a Reservation. Make a Reservation. 43 Middle St, Portland, ME 04101 Phone: 207-774-8080 Visit Website. Central Provisions.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Clover - Restaurants

APRIL 16, 2024

It can eliminate the wage gap between front of house and back of house, alleviate competition between servers, and reduce confusion for customers. For example, in addition to stating your policy on the menu, you could also inform customers when making reservations online and when they arrive. What is automatic gratuity?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Restaurant Clicks

JUNE 3, 2021

Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. In the front of the restaurant, the “streetery” provides coverage from the sun, and is a prime location for people watching. Make a Reservation. Make a Reservation. Laos in Town. DC Corazon.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Foodable

MARCH 29, 2023

Technology exists in every facet and segment of the industry from back-of-the-house to the front-of-the-house, and from reservations to guest satisfaction tracking, and reputation management. Today’s podcast is in memory of Dr. Pat Moreo, a leading hospitality educator - dedicated to a lifetime of service to our industry.

Innovation 66

Innovation Hospitality Technology Front of House 66

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 167

Front of House Back of House Restaurant Law Food Safety 167

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104