7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

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Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

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Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

DECEMBER 20, 2021

At one of Pasquarello’s other restaurants, Prohibition Taproom, he has had to hire an additional member at the host stand on the weekends just to check diners’ proof of vaccination. We see some businesses looking at ways to train across skills,” Cheng says. Luckily, just last week, the restaurant hired a second host to help out.

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Employee Relations Hiring Bar Take-out 278

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

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Employee Relations Government Hospitality Take-out 318

EATER

DECEMBER 16, 2021

After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so.

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Back of House Delivery Employee Relations Mobile Ordering 363

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. In June, Leah Bhabha noted in a Grubstreet piece , citing a 2019 Diversity Baseline study , that 76 percent of all publishing industry professionals are white. “In The feeling of being slotted into a niche is all too familiar for Martinez.

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Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy. out of 100.

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2023 2022 Consumer Goods Point of Sale 508

7 Shifts

DECEMBER 16, 2021

How have the types and frequency of shifts changed from 2019 until today? To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Here's what we found: What Shifts Increased from 2019 to 2021?

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Front of House Back of House 2019 Employee Relations 195

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell will be offering paid sick time for all corporate-owned restaurant employees, plans to test a $100,000 salary for managers of company-owned restaurants in select markets, and will continue to champion easy and accessible vegetarian options around the world. "It's Taco Bell Sustainable Packaging. Black Bear Diner Ads Execs.

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Franchise Franchising 2020 Leadership 340

Social Hospitality: Restaurants

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products.

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Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. New COO at Fuzzy's. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

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Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 12, 2019

Salata is on track to have 25 new franchise contracts secured by the end of 2019. The introduction of the franchising microsite follows a number of brand milestones for Salata in 2019, including: The debut of a new restaurant design (February). As 2019 winds down, Del Taco’s expansion plans are still heating up.

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Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

JANUARY 9, 2020

Southern Glazer's Wine & Spirits announced the results of its Holiday Giving Campaign, which ran from November 1 to December 31, 2019. As part of the Holiday Giving Campaign, Southern Glazer’s pledged to donate $25 for each employee volunteer hour recorded on VolunCheers Online during the campaign period. Las Olas Blvd.

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Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 14, 2020

“Since launching the franchise initiative in October 2019, we have been energized by the interest and excitement from experienced multi-unit operators who want to get involved with the brand,” said Bill Phelps, CEO of Dave’s Hot Chicken. In 2019, Little Caesars opened in Spain, India, and Barbados.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Transact, Inc.,

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.

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Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. In 2019, Falcon looked to open his own space, pulling from his Peruvian heritage. But they make their first appearance in the application and hiring process. So, think of the mission, right?

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Employee Relations Customer Experience Fast Casual Hiring 195

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” In 2019, Taco John’s unveiled an updated brand and restaurant design. Taco John’s International Inc.

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Franchise Franchising Fast Casual Point of Sale 305

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions.

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BOH Back of House Front of House Employee Relations 148

Perfect Daily Grind

AUGUST 18, 2019

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? 2019 , this 25–27th of August (register here ). Credit: Neil Soque.

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Café Seminar Employee Relations Communication 114

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. On-the-job training guidelines. Public Relations.

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Employee Relations Tip Distribution Small Business 2019 78

Touch Bistro

AUGUST 11, 2021

hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws). hour for businesses with 25 or fewer employees and $15.00/hour hour for employees not covered under FLSA).

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2021 Restaurant Law 2022 Employee Relations 98

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

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Retail Employee Relations Hotels 2022 78

Black Box Intelligence

MARCH 10, 2020

Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Many of the employees that were separated through furloughs or lay offs are not expected to return to their former employer.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. In fact, the restaurant staff turnover rate reached a high of 75% in 2019 – the highest of any industry. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Even among full-year employees, turnover rates can still be high.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Ordyx

JANUARY 14, 2020

You need to make sure that the ambiance is right, that the staff is well-trained, and that your customers stay happy. Hire an IT professional. You can hire an IT guy or opt for IT security services. Train your staff. ​As a restaurant owner or manager, your plate is full literally and figuratively. But that's okay.

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Point of Sale Employee Relations POS Loyalty Program 52

The Restaurant Times

DECEMBER 20, 2021

However, another survey conducted by IWSR in 2019 states that some of the current alcoholics in the US are seeking low sugar and low-to-no alcohol drinks, which indicates a shift in demand towards relatively healthier beverages. Some of the common permits required are: Employee Identification Number (EIN). Hire Staff.

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Bar License Loyalty Program Kitchen Safety 52

The Restaurant Times

MARCH 8, 2023

She developed her passion for wines while working for key restaurant brands during her university years, leading her to establish Cuvee3, a successful consultancy company providing beverage-related services. By valuing every employee equally, companies can become more productive and stronger.

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Specials 2012 Food Truck Back of House 52

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

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Food Safety Customer Experience Website Management Employee Relations 362

EATER

MARCH 12, 2025

But normalcy is increasingly a fragile concept, and in recent years, the cascade of disasters related to climate and environmental change has become its own ongoing crisis. Staying small, training staff to do multiple jobs, and diversifying tactics are all ongoing tricks restaurants continue to use.

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2025 Back of House Front of House Kitchen Safety 224

EATER

JULY 6, 2022

On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. For 15 years , Stone Barns had been as much an education center as a farm, devoted to turning schoolkids into engaged “ food citizens ” and training young farmers.

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Agriculture Education Leadership Employee Relations 246

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. ru Sushi Kitchen at Legacy Hall in September 2019 to much success. While he trained to become a sushi chef, he maintained a respect for hibachi and ramen.

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Back of House Hotels Design Events 329

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

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Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years.

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Food Tip Distribution Guest Recovery Food Safety 433

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 246

Agriculture Leadership Employee Relations Food Safety 246