Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community.

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2020 Travel Food Safety Consumer Goods 450

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? We recommend new places with caveats. The food was great,” we say, “but.”

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Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 508

EATER

SEPTEMBER 30, 2020

Over the next decade, new cafes, restaurants, and housing developments owned by outsiders replaced many resident-owned properties and abandoned lots. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. But the Pilsen around it is changing again.

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2010 2013 Back of House Small Business 363

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. SpotOn Transact, Inc.

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Serving White Paper Food Recycling 517

EATER

JULY 11, 2022

From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. This competition is perhaps first and foremost proof that consumers are going back to restaurants. As of this writing, tables for two before 9:30 p.m. That happens minutes after reservations open at 9 a.m.

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Front of House Reservations Fine Dining Back of House 245

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Here are their responses.

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2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. The robotic kitchen runs on batteries instead of a diesel generator.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based based Zynstra, a provider of edge virtualization technology.

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Mobile Ordering Customer Service Point of Sale Customer Experience 309

EATER

JANUARY 23, 2023

When I began baking professionally, the pastry cook trajectory was rather straightforward — you put in your time working in fine dining and worked your way up to pastry chef. I began my pastry career by walking in the back door of Chez Panisse in Berkeley, California, and asking to intern in the pastry department.

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Restaurant Law Back of House Small Business 2009 261

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 US Foods to Acquire Smart Foodservice. US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” This edition of MRM News Bites features Yum! Beefing Up with Habit Acquisition. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Brands, Inc.

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Fast Casual Online Ordering Customer Service Employee Relations 282

EATER

NOVEMBER 23, 2021

From Basque chorizo to huckleberry ice cream, wine trails to mountaintop picnics, here’s everything you need to know about wining and dining in Idaho’s Snake River Valley Since it earned the nickname the Gem State, Idaho has been attracting fortune-seekers who see untapped value in the West. And then there’s wine. Really great wine.

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Vineyard Hotels Back of House Front of House 284

EATER

JUNE 12, 2023

Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. It was January 2019. There were blue skies and snow-capped red mountains; I’d like to think we were listening to Willie Nelson, but it was probably Haim. We have used the punch bowl twice.

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Back of House Dietary Restrictions Food Truck Fine Dining 261

EATER

DECEMBER 7, 2022

Whistler experienced a boom in Japanese tourism in the ’80s, and though the groups in matching neon outfits headed back to Japan in the early ’90s after the decline of the yen, they left behind a standard of excellence in the town’s sushi restaurants, which have only multiplied since. The glow of nightlife in Whistler.

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Seasonal Menu Hotels Tourism Back of House 240

EATER

AUGUST 10, 2022

It started as a blog, but with the help of a very successful Kickstarter campaign in 2018 and high-profile supporters like Eric Ripert, the side project turned into a book published by Penguin Random House, and a brand that also creates other resources, content, and products all designed to encourage kids’ curiosity about food.

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Book Food Back of House Food Order 246

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining.

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Front of House Back of House Fast Casual Fine Dining 98

EATER

OCTOBER 18, 2023

. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. During the pandemic, they were often the first to be cut as restaurants slimmed down operations. More than any other course, we’d argue, dessert embodies joy.

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Seasonal Menu Back of House Take-out Front of House 313

Modern Restaurant Management

NOVEMBER 1, 2019

Same menu, same location, just a new building – and you see how people really flock back to the brand. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Krystal Eyes Refranchising. "We've seen great success with the new restaurant prototype, remodels and operational upgrades.

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Franchising Franchise Fast Casual Point of Sale 216

7 Shifts

OCTOBER 10, 2019

Spookify your menu with these Halloween menu ideas Your menu is a great piece of in-house marketing material you can use to emphasize the Halloween vibes. Redesigning your regular menu with a few cobwebs, bats, or creepy crawlers is an easy way to bring more Halloween spirit into the dining experience. fake, or real!)

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Specials Bar Seasonal Menu Events 231

Sante

AUGUST 26, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

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Front of House 2013 Back of House Fine Dining 130

Restaurant Clicks

NOVEMBER 13, 2021

City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu.

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Back of House Reservations Fine Dining Online Ordering 135

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

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Front of House Point of Sale Fast Casual Fine Dining 97

Restaurant Clicks

NOVEMBER 1, 2021

Regardless of whether you would like to experience a fine dining restaurant or feel more comfortable and casual at dinner, there is a location near Tulsa that is perfect for all of your needs. The restaurant employs sommeliers and a private dining coordinator and offers valet parking and private lunch options for groups.

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Front of House Fine Dining Website Management Back of House 121

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining.

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Fast Casual Point of Sale Front of House Fine Dining 98

EATER

MARCH 26, 2021

All the recipes, from simple dinners to baking projects, that we’ve loved so far this year To sort through the noise of TikTok tortilla wraps and feta pastas , Eater has compiled a handful of the recipes — from blogs, magazines, publications, and cookbooks — that put the pep back in our pans this week, and which we hope will do the same for you.

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2021 Social Media Back of House White Paper 237

EATER

MAY 26, 2022

Traditionally, the privileged few have had access to things like bone plates and fine silver — they’re expensive to begin with, they break or get sold off or thrown away because no one wants to deal with the fuss. However, she’s found a whole world of people who are interested in fine china, and all for different reasons.

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Entertainment Fine Dining Back of House Social Media 274

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. In our examination of restaurant reviews from popular rating sites, we see fewer mentions of “good” and “reasonable” prices when compared to 2019. Family dining restaurants. Limited-service restaurants.

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Fast Casual Fine Dining BOH FOH 98

Restaurant Clicks

NOVEMBER 23, 2021

While that’s all very true, you’re holding yourself back if you think that’s all Houston has to offer. While that’s all very true, you’re holding yourself back if you think that’s all Houston has to offer. You’ll read about some of Houston’s best casual dining spots and some of the most elegant. It’s also one of the most fun.

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Website Management Reservations Seasonal Menu Online Ordering 129

A Wine Story

JULY 30, 2021

Stephen and Gloria didn’t let this set-back get them down for long though, and as the vineyard grew, so did their vision for how to provide the best wine experience possible. Upon arriving in the Umpqua Valley of Oregon, Stephen carefully mapped out 40 acres of vineyards to be planted. Umpqua Valley Oregon: Cooper Ridge Vineyard.

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Vineyard Back of House Food Truck Brewery 78

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. Lagging Segments In contrast, the worst performing segment was Family Dining. Comp Sales -3.6%

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Front of House Point of Sale Guest Recovery Back of House 52

Restaurant Clicks

AUGUST 9, 2021

Nan Zhou Hand Drawn Noodle House Sang Kee Noodle House Terakawa Ramen Nom Nom Ramen Yamitsuki Poke Burri Cheu Fishtown Neighborhood Ramen Hiro Ramen Tomo Sushi and Ramen Aki Nom Nom Sushi Hajimaru Ramen Ramen Bar Morimoto. Nan Zhou Hand Drawn Noodle House. Sang Kee Noodle House. All hail the house of noodles!

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Online Ordering Website Management Seasonal Menu Back of House 78

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining.

Front of House 40

Front of House Back of House Fast Casual Fine Dining 40

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site. hit to GDP.

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Fast Casual Point of Sale Fine Dining Casual 52

The Restaurant Times

SEPTEMBER 24, 2021

Ian is a food veteran with over 30 years of experience in food manufacturing, multi-country supply chains, coffee shops, fine dining, casual dining, QSR, and the home delivery markets. at the beginning of 2019. The journey of Alfa Co began here in Saudi Arabia, and it’s the greatest dining brand.

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Dine-in Fine Dining Back of House Delivery 52