EATER

MARCH 1, 2021

Because I am Chinese-Malaysian (then a rarity in the industry), many customers assumed our product was of Asian origin, and I endured racist comments about its price point, taste, and provenance; many retailers and customers found tibicos hard to pronounce and asked why we didn’t call it by its more commonly used name, water kefir.

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Food Social Media Workshop Point of Sale 132

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

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Franchise Franchising Loyalty Program Kitchen Safety 154

KaTom

JUNE 15, 2020

As people look to take a break from kitchen duties, feeding their families every night during social distancing, KaTom is suggesting some takeout restaurants for a handful of cities across the country. We hope these contributions to the pantheon of restaurant advice help hungry folks in these cities and give local businesses a boost.

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Food Truck Seasonal Menu Front of House Back of House 78

EATER

SEPTEMBER 30, 2020

Over the next decade, new cafes, restaurants, and housing developments owned by outsiders replaced many resident-owned properties and abandoned lots. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. But the Pilsen around it is changing again.

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2010 2013 Back of House Small Business 145

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

EATER

DECEMBER 22, 2020

Menu prices will have to go up to account for this, they say, which could mean you’ll no longer be able to afford your favorite meal, or the change will push restaurants out of business entirely. A Fight for 15 protest in New York City | a katz /Shutterstock. The federal minimum wage has stayed stagnant at $7.25 to be paid a living wage.

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Pricing Menu Small Business Back of House 112

EATER

AUGUST 22, 2022

Before each of 10 courses, the staff explained the source or inspiration for everything that was served. These citations were delivered in the same breath as the ingredient sources: This cheese is from Indiana, and that amuse-bouche draws on a description of tables laid with strawberries and sweetgrass.

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Fine Dining 2012 Reference Social Media 101

EATER

JULY 6, 2022

Schaible kept a notebook in his back pocket to write down everything he learned: how sheep-grazing patterns affect flavor, the proper way to butcher old dairy cattle. This story contains a detailed account of a sexual assault. Last year, I showed my partner the scenes I was in, and he was ecstatic, ‘Cool, my boyfriend’s on Netflix!’

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Compost Front of House 2014 Back of House 128

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” Ordermark Raises $120M in Series C Funding. White Castle Flips for Flippy.

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Online Ordering Customer Service Seasonal Menu Food Order 143

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

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Back of House Social Media 2017 Hotels 89

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

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Back of House Social Media 2017 Hotels 81

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re looking for food markets, coffee houses, bookstores, theater, or music, you’ll find the very best of home-grown creativity in Portland. It was also nominated as a James Beard Award finalist for the best new restaurant when it opened in 2015. View this post on Instagram A post shared by KACHKA (@kachkapdx).

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Fine Dining Seasonal Menu Online Ordering Fast Casual 125

EATER

AUGUST 21, 2020

It had been pushed back 15 minutes — a potentially ominous sign. But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers. The tone of the room shifted.

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White Paper Social Media Magazine Back of House 145

EATER

JULY 6, 2022

At stake was how one of the most influential food and agricultural nonprofits in the country would use its formidable resources — more than $100 million in assets, the backing of the Rockefeller family, and an enormous public profile — to create a better food system. Some came out crying. Of an office team of 17, six were laid off.

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Agriculture Leadership Education Employee Relations 90

EATER

JULY 8, 2020

When you look past the Times Roman font and taupe background, the Food Timeline happens to be the single most comprehensive inventory of food knowledge on the internet, with thousands upon thousands of pages of primary sources, cross-checked research, and obsessively detailed food history presented in chronological order.

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Food Reference Back of House Book 144

EATER

APRIL 11, 2023

At Lapaʻau Farms in upcountry Maui, Michael and Lauren Marchand harvested and sold 600 pounds of organic oyster mushrooms in early March. Yang smiles as he shows off his heaping compost pile: He says he reclaims three to five tons of organic green waste every few weeks to produce substrate, the woody equivalent of soil, for his mushrooms.

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Compost 2000 2012 Fine Dining 96

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.

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Back of House Tourism Hotels Vineyard 106

EATER

AUGUST 3, 2021

It was the morning of February 11, 2015, when Somrudee Boonthonglek first saw the two men outside her shop. A resident of Klong Sai Pattana amidst the palm tree fields in southern Thailand. The global thirst for palm oil has never been more ravenous. Around 6 p.m. that evening, Somrudee was making dinner when the two men returned.

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Government 2014 Food Truck Agriculture 118

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues.

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2020 Loyalty Program Point of Sale 2019 192