Modern Restaurant Management

FEBRUARY 11, 2025

From our distribution centers to our suppliers and culinary team, every stakeholder had to be aligned to ensure we maintained consistency across all of our locations. From our distribution centers to our suppliers and culinary team, every stakeholder had to be aligned to ensure we maintained consistency across all of our locations.

Social Media 252

Social Media 2022 Sourcing Menu 252

Modern Restaurant Management

APRIL 9, 2020

So, inquire with your HR counsel or other trusted business advisors regarding your specific situation. Avoid misinformation, turn to reliable sources, and be your team’s trusted advisor. Others may have decided to shutter operations altogether. Keep in mind, employment laws and regulations vary by state and localities.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

MARCH 13, 2020

1: Trust the Process. In terms of leadership, it can be difficult at times to trust the process during times of change, especially as it relates to circumstances outside of human control. However, operators must continue to trust in and work the process as consumer behavior and sentiment shifts.

Leadership 539

Leadership Sports Catering Customer Service 539

Modern Restaurant Management

DECEMBER 18, 2024

. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. The restaurant sector is poised for a seismic shift as AI integration takes center stage.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 17, 2020

Restaurants and food service industries will continue to face the challenge of building and maintaining trust with consumers. An overwhelming 74 percent of people surveyed reported that they would be likely or extremely likely to patronize a business if they incorporated recommendations from a trusted source.

Kitchen Safety 468

Kitchen Safety Food Safety Loyalty Program Audits 468

Culinary Cues

JULY 4, 2021

Trust becomes the most essential ingredient in the chef’s repertoire. The minute that a guest finds disappointment in a menu selection is the moment you lose their trust and likely their return business. Don’t disappoint” is the key objective in building a fluid menu. Chefs need to understand their customers even better than before.

2021 508

2021 Food Supply Seasonal Menu Supplies 508

Modern Restaurant Management

AUGUST 31, 2020

Consumers ask, "Can I trust this establishment, can I trust the food they are offering me, can I trust that the staff is adhering to health and safety protocols." And it doesn't just stop there; they're also looking at how clean the restaurant and its employees are in delivering and preparing the product.

Food 596

Food Food Supply Franchise Franchising 596

ChowNow

MARCH 20, 2025

Think of menu management software as the control center for all your restaurants menus. Inaccurate menus can lead to refunds, negative reviews, and lost trust. Customers have a better experience and trust your brand. Need to push high-margin items front and center? What is Menu Management Software?

Menu 195

Menu Management Management Online Ordering 195

Culinary Cues

FEBRUARY 2, 2024

They must remain front and center. [] RECOGNIZE: Respect means that we recognize the contributions of each member of the kitchen team, celebrate their differences, know they are people first and employees second – that they have issues and challenges outside of work and we should have empathy in the way we treat them.

Training 442

Training Uniforms Customer Service Leadership 442

ChowNow

JANUARY 30, 2025

A successful brand evokes emotions like trust, excitement, or nostalgia, making your restaurant more than a place to eatit becomes an experience they want to relive and share with others. Visual and atmospheric consistency across all touchpoints, including your mobile app, is how you build trust and loyalty with your customers.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

AUGUST 10, 2020

Our centers quickly adjusted their business models to provide everything from COVID and social distancing signs to safety screens and shields to PPE across all industries, including the restaurant industry. Consider the myriad of touchpoints available to communicate and build critical trust at this time. Traffic Pattern Areas.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

SEPTEMBER 8, 2021

Building Trust Through Cleanliness. Throughout the pandemic, many restaurants have faced the challenge of restoring trust and assuring guests they’re doing everything in their power to keep them safe and healthy. ” Outline cleaning procedures and frequencies.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

SEPTEMBER 4, 2024

As the Regional Director of Operations with one of Genghis Grill’s franchise groups in Arizona, I've learned that a successful restaurant thrives on a blend of passion, patience and people-centered leadership. This hands-on approach builds trust and makes everyone feel like an integral part of the restaurant's success story.

Management 437

Management Management Leadership Franchise 437

Modern Restaurant Management

OCTOBER 19, 2020

Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). So, how can the restaurant industry regain people’s trust and increase business? They no longer have the blind trust that they had pre-COVID-19.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

MARCH 27, 2020

Those hold up regardless of what’s going on outside of our restaurants, but we are also currently following the safety protocols recommended by the World Health Organization, the Centers for Disease Control and Prevention and the New York Department of Health.

Healthcare 536

Healthcare Social Media Online Ordering Website Management 536

Modern Restaurant Management

AUGUST 14, 2024

Along the wall, food bags are lined up like an e-commerce fulfillment center. You get to build a relationship with a trusted group who understand the importance of representing your brand. How We Win: Putting Delivery at the Center of Operations In the race for customer satisfaction, mastering delivery is key.

Delivery 449

Delivery Food Order Customer Experience Dine-in 449

Modern Restaurant Management

JANUARY 7, 2022

Labor and supply shortages continue to impact everything from grocery stores, to restaurants and distribution centers. In order to properly treat termite issues, It is highly recommended that facility managers contact a trusted pest expert as soon as possible once a termite problem is suspected. Termites Are on the Rise.

2022 412

2022 Food Supply Restaurant Law Supplies 412

EATER

JANUARY 30, 2025

Trust me: Everyone who tries it has the same reaction. Jaya Saxena, correspondent The sour cream and Funyun dip takes center stage in a holiday party spread. Lesley Suter, special projects editor Hot Spinach & Artichoke Dip Knorr I first had this hot spinach and artichoke dip at a friends barbecue over a decade ago.

Back of House 267

Back of House Definition Take-out Entertainment 267

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. I am the chef – just do as I say. My position is different that yours.”

Leadership 471

Leadership Point of Sale Training Coaching 471

7 Shifts

MARCH 28, 2023

Over the past eight years, we’ve seen how transparency evolves into trust between management and their teams. This means putting workers at the center to create a strong team and culture that impacts the goals of the restaurant. That's a core part of creating a successful workplace in any industry. And restaurant workers have spoken.

Hiring 370

Hiring Hospitality 2019 Management 370

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. The “Ding!”

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MAY 19, 2021

With a solution like a Security Operations Center (SOC), QSRs can trust that their network operations are being monitored by a skilled, dedicated team. Unfortunately, the skill gap and increasing demand can make this a challenge for small to medium-size restaurant chains.

Mobile Ordering 492

Mobile Ordering Technology Online Ordering Customer Service 492

ChowNow

MAY 23, 2025

Understand the Golden Triangle When customers open a physical menu or an online menu, their eyes naturally move in a triangle: first to the center, then to the top right, and then to the top left. Stay Consistent, but Flexible Consistency builds trust with your customers, meaning you shouldnt overhaul your entire menu every month.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

SEPTEMBER 18, 2023

In a world where consumer trust and privacy is paramount, access to this information can also help eliminate certain risks. Can you give me a live demo right now? If not, why not? Technology that only works by appointment may not be as ready for primetime as you’re being told.

Technology 537

Technology Demo Take-out Food Order 537

Modern Restaurant Management

MARCH 29, 2023

The wonderfully diverse makeup of the restaurant workforce (49 percent of employees are minorities) presents unparalleled opportunities centered around food, especially with regard to menu development and team bonding. Knowing how to check in and ask people how they’re doing never hurts, either.

Hospitality 472

Hospitality Front of House FOH Leadership 472

Modern Restaurant Management

AUGUST 15, 2024

Enhance Retention The Cornell University Center for Hospitality Research estimates that losing a front-line employee costs fast-food venues an average of $5,864 per person. Sponsoring an individual to live and work in the United States builds trust and loyalty, encouraging retention and reducing frequent employee replacement costs.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Culinary Cues

MAY 5, 2021

When this does not occur, then they are looking for resolution – this is when the presence of a chef or manager seems to be front and center in their minds. TRAINING, DELEGATION, TRUST, DIVERSION TACTICS: Type A individuals (most chefs and managers) are oftentimes less confident than one might assume. So, what is the answer?

Hotels 473

Hotels Employee Relations Coaching Training 473

EATER

JANUARY 13, 2025

You cant select individual flavors when you order to ship online, but trust, they wont disappoint. The confectioners Lunar New Year collections are rightfully taking center stage right now, but its Valentines Day drops are soon to follow.

Online Ordering 261

Online Ordering Bar Take-out 2025 261

Modern Restaurant Management

AUGUST 10, 2020

The Center on Budget and Policy Priorities estimates that state budget shortfalls will reach almost 10 percent in the current fiscal year and about 25 percent in fiscal year 2021. Payroll and sales tax are trust fund taxes. A good practice for restaurants is to move these trust fund monies into separate bank accounts.

Audits 450

Audits Government Point of Sale Cash Management 450

Modern Restaurant Management

DECEMBER 11, 2019

How is one to keep pace with these requirements, much less actually run a business that is not centered on regulations but rather, on producing great products and services along with compelling customer experiences? ” ELM itself is defined as P&L-based orchestration and streamlining of experiential moments in customer journeys.

Management 355

Management Management Food Food Safety 355

Modern Restaurant Management

APRIL 30, 2021

Refer to your local health experts and guidelines recommended by the Centers for Disease Control as to determine these steps. Ensure that you legitimately follow these safety guidelines as the trust of your customers is an invaluable marketing asset. This is completely understandable given the nature of crisis at hand.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

OCTOBER 13, 2020

How to lead and build team trust in a crisis. This conviction was reinforced early in my presidency when my father told me the story of Charlie Lubin, a man he met during one of his many extended stays at the Rice House Diet Center at Duke University in Durham, North Carolina. When to take a business public and when to sell.

Franchise 519

Franchise Franchising 2000 Back of House 519

Social Hospitality: Restaurants

MARCH 27, 2020

The Hilton Workforce Resource Center provides an overview of companies that are still hiring. Your loyal clientele already trusts you. Consider upgrades to premium rooms or combine some form of a package deal that’s all-inclusive. Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

MAY 23, 2023

And mistakes lead to time wasted and the erosion of employee trust. Offer an employee-centered experience 7shifts Payroll comes bundled with our Employing Onboarding feature, giving employees a single place for them to get set up and understand their pay.

Sourcing 370

Sourcing Take-out Waste Book 370

ChowNow

APRIL 25, 2025

Brand consistency builds brand recognition, which builds trust. Adapt your brand thoughtfully as your restaurants customers and business mature, while keeping your core values and mission statement front and center. Stay true to who you are, and over time, your brand will become something guests recognize, trust, and crave.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

EATER

DECEMBER 2, 2021

Washington Community Service Center, food and activism have always been intertwined In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. But it was Simley’s own trust in herself and the importance of her work that organically allowed her to reach that point.

Government 264

Government Back of House Education Food Order 264

ChowNow

JANUARY 23, 2025

3) Wine or Craft Beer Pairing Night You can think of this as the reverse of a chefs table or tasting event in the sense that instead of the food being the center of attention, its the drinks. Whether its a seasonal vegetable, a unique protein, or a sought-after delicacy, the dinner centers around celebrating that ingredient.

Events 195

Events Seasonal Menu Social Media Customer Experience 195