Modern Restaurant Management

APRIL 3, 2025

Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. Once I found the name and liked the concept, we planned to try the food on an upcoming trip to NYC. It was just all a good fit for me.

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Presentation Franchising Franchise Online Ordering 450

Modern Restaurant Management

FEBRUARY 18, 2025

Are you ready to unlock the real secret to building wealth in the restaurant industry? Of all the concepts I’ve brought to life, this one stands out as my most successful. One critical chapter that could hold the key to unlocking true wealth in this industry. Every story deserves an unforgettable ending.

Social Media 432

Social Media Book Back of House Cash Management 432

Modern Restaurant Management

NOVEMBER 22, 2024

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings.

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Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

OCTOBER 21, 2024

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants.

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Hiring Management Management Dietary Restrictions 419

Modern Restaurant Management

OCTOBER 15, 2024

Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry. While the rate of job openings for hotels and restaurants has fallen recently, the restaurant sector is struggling to fill positions, reflecting a deeper issue within the labor market.

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2024 Customer Service Hiring Hotels 414

Modern Restaurant Management

DECEMBER 19, 2024

The rapid evolution of payment technology over the past decade has had a profound impact on industries worldwide, and the restaurant sector is no exception. As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers.

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2025 Loyalty Program Mobile Ordering Online Ordering 447

Modern Restaurant Management

DECEMBER 27, 2024

In 2024, restaurant traffic slowed while price sensitivity grew. While October showed signs of hope (YOY quick-service restaurant (QSR) traffic was positive for the first time in two years), we expect consumers will be cautious in 2025. In short, success in 2025 will depend on balancing quality, value, and experience.

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2025 2024 Point of Sale Customer Experience 471

Modern Restaurant Management

NOVEMBER 7, 2024

A large chunk of that comes down to complex problems in global food supply chain management that most restaurants have little control over. What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control. It’s the cost of waste.

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Food Supply Waste Supplies Management 443

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. With so much already on your year-end plates, how can you find the time to lay the groundwork for team and business success in 2025?

2025 449

2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

JANUARY 14, 2025

Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Understanding the Impact of Disruptions Running a restaurant has always been a balancing act. One way to stay agile? percent annually.

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Management Management Food Guest Recovery 450

Modern Restaurant Management

NOVEMBER 12, 2024

In a time where restaurants are challenged by rising costs and labor constraints, the rise in severe weather adds another challenge that owners and managers must plan and solve for to protect people and assets. While there is no way to guarantee protection against weather damage, proactive steps can help restaurants prepare well in advance.

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Training Communication 2025 2024 473

Modern Restaurant Management

NOVEMBER 11, 2024

You walk into your favorite restaurant, but there’s no human host to greet you at the door. Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. Imagine this: It’s the year 2035. They weren't alone.

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

DECEMBER 19, 2024

With a growing number of restaurants opening regularly, standing out has never been more important. One of our most effective methods for creating a deeper connection beyond a transaction is through storytelling, using local flavors and regional influences in our menu.

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Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

NOVEMBER 1, 2024

This widespread foodborne illness outbreak has killed at least one person and sickened 75 others , with cases expected to rise. Investigators suspect that the contaminated onions came from Taylor Farms, a supplier for McDonald’s and other restaurants. Although Taylor Farms has not detected E. While the E.

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Supplies Food Supply Point of Sale Communication 419

Modern Restaurant Management

OCTOBER 13, 2024

The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Staffing and workforce management tools are also proving useful.

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Marketing Tip Distribution Mobile Ordering Customer Service 449

Modern Restaurant Management

JANUARY 20, 2025

Running a restaurant isn’t just about crafting the perfect plate or creating an unforgettable experience for your guests, it’s about making money. This isn’t a knock on them. These companies add a markup on every product before it reaches your restaurant. That’s a different story.

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Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

APRIL 11, 2025

Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now.

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Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

OCTOBER 28, 2024

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. And technology is the key to unlocking that potential. Take Cousin Subs as an example.

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Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

NOVEMBER 25, 2024

Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations. One of the most debated strategies is dynamic pricing, which adjusts based on demand and other variables. Here are three key strategies: 1.

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Pricing Food Airlines Point of Sale 446

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. There will likely be a person or small crew focused on stocks, soups, and sauces.

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Hotels Fine Dining Seasonal Menu Healthcare 372

Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. For the third year in a row, consumers want more kiosks.

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Loyalty Program 2025 Fast Casual Mobile Ordering 333

Modern Restaurant Management

JANUARY 21, 2025

Vice President of Brand Strategy for Sunny Street Cafe, tells Modern Restaurant Management (MRM) magazine. Since Sunny Street's inception 16 years ago, Stasko has led various departments – including menu design, product strategy, the move to a bright and fresh restaurant design, and its family-centric marketing focus.

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Food Safety Food Pricing Communication 398

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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Beverage 2025 Fine Dining Guest Recovery 450

Restaurant Business

OCTOBER 23, 2024

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management.

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Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

JANUARY 29, 2025

These challenges not only impact egg producers but also have significant ramifications for restaurants, retailers, and consumers alike. The Primary Driver: Highly Pathogenic Avian Influenza (HPAI) One of the most significant contributors to rising egg prices is the ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI).

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Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JANUARY 30, 2025

” To discuss the firm's growth, the evolution of food marketing and its future, Modern Restaurant Management (MRM) magazine reached out to Alan A. Broad, one-size-fits-all messaging has been replaced by tailored campaigns that resonate with specific audiences. What are some campaigns that made you proud and why?

Social Media 386

Social Media Innovation Sustainability Marketing 386

Culinary Cues

MAY 12, 2025

For generations excellent meant complicated, intense, all-consuming, and sacrifice. Its an incredibly difficult life, one that only a few have been able to master. A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence.

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Fine Dining Seasonal Menu Front of House White Paper 348

Modern Restaurant Management

JANUARY 24, 2025

Sales of induction stoves are on the rise in the U.S., Tamon Ewell, an undergraduate food studies student who worked in the dining hall, standing in front of two of the induction stovetops In addition to these courses, what are the best ways for chefs and restaurant operators to better familiarize themselves with induction cooking?

Sustainability 448

Sustainability Food Equipment Design 448

Culinary Cues

NOVEMBER 10, 2024

Sitting in a neighborhood restaurant after the recent election I was struck by the balancing act that food establishments have played for hundreds of years. It is a tightrope to walk, one that is challenging for all involved, but one, none the less, that we must navigate.

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Front of House Back of House Sourcing Travel 433

Modern Restaurant Management

FEBRUARY 4, 2025

Immigration and Customs Enforcement (ICE) has intensified its focus on industries that employ large numbers of undocumented workers, and restaurants remain a top target. Let’s explore past ICE enforcements against restaurants and, most importantly, what you can do now to protect your business.

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Audits Restaurant Law Document 2025 83

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

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Insurance Document Employee Relations 2023 283

Modern Restaurant Management

APRIL 7, 2025

It’s no secret that restaurants with more than one location depend on standardization to thrive. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 283

Culinary Cues

JANUARY 29, 2025

Lets put it all on the table. Quite often, this honesty stems from strong beliefs, being backed into a corner with little hope of alternatives, as well as total confidence in ones approach, skills and/or knowledge. We put it all on the table when it is felt that the time is right, or situations demand it.

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Blog Dine-in Article Training 309

Culinary Cues

DECEMBER 16, 2024

Here is one excerpt from his journal of observations: Service industry work develops the soft skills recruiters talk about on LinkedIn discipline, promptness, the ability to absorb criticism, and most important, how to read people like a book. Team celebrates strengths and supports those who are weak in a specific area.

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Employee Relations Presentation Small Business Recruiting 410