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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

However, a restaurant is a very active environment for dust, dirt, grime, grease, and bacteria to accumulate and sometimes you need a specialized cleaner to get those lesser-known and hard-to-reach places such as the ceiling and walls. Check a company’s website to see what work they specialize in. Ask for references.

Specials 492
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THE IMPORTANT THINGS I LEARNED IN THE KITCHEN

Culinary Cues

When an organization models, expects, supports, trains to, and evaluates performance with excellence in mind then it quickly moves from some obscure goal that may or may not be realized, to a way that everyone exists. You may have some areas of weakness just like everyone else. If we allow any weakness to define us, then we will surely lose.

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Whatever Happened to Election Cake?

EATER

Perhaps because we’re now too mired in disgust and/or despair by the time a presidential election rolls around every four years to be concerned with preparing a special dish. But at one point in time, at least in a certain region of the country, there was something called Election Cake.

2016 329
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DEFINE, TEACH, AND LIVE YOUR RESTAURANT’S MISSION

Culinary Cues

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

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WHY RUNNING A CLUB KITCHEN MIGHT BE THE TOUGHEST AND MOST SATISFYING CHEF POSITION OUT THERE

Culinary Cues

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 520
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Fighting Fast Food Fraud

Modern Restaurant Management

Fraudsters are also drawn to special offers – known as promotions abuse. Restaurants often offer deals like “first burger on us” or “refer a friend and you both get $25.” How can they incorporate fraud prevention into their training processes? more likely to be targeted.

Food 508