EATER

NOVEMBER 12, 2020

More people will be driving to see their relatives than flying, and many folks may not travel at all , choosing instead to spend the holiday with close friends (or with Zoom ). Just be sure to order soon, as Thanksgiving is only a few short weeks away. The Best Turkey to Order Online. Need a brine for that turkey?

Online Ordering 264

Online Ordering Ordering 2009 Food Order 264

EATER

OCTOBER 13, 2020

It’s the people that make a place — but these days, human interaction is hard to come by I used to love to travel. Let me be clear: I absolutely would not and do not recommend frivolous travel. Restaurants have always been my joyous entry point to a place and its people. Ten hours in and I had made it to New Laguna, New Mexico.

Travel 354

Travel Food Back of House Front of House 354

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. From ordering on DoorDash to getting a massive delivery of fresh produce, we can all do our part to help. Fuel and e-commerce order management systems help streamline delivery routes.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Leave us a review on Google!

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Growth for most, after all, isn’t walking through the front door, it’s coming in online. It might not be.

Front of House 508

Front of House Kitchen Safety Food Back of House 508

EATER

MAY 14, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. Because of the inconsistency of that, I cant give you a wait time because some people order a lot and some people are in and outwe now have an abbreviated menu that is half the dining room time.

Seating 225

Seating Outdoor Dine-in Beverage 225

Modern Restaurant Management

MARCH 31, 2021

Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations. On the other hand, our society has also become very comfortable with ordering online and receiving contactless home or curbside delivery.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. From May to August of this year, online shoppers spent 23 percent more when choosing local pickup or delivery, according to Shopify.

Social Media 539

Social Media Consumer Goods Online Ordering Blog 539

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. With customers using online checkouts more often, it is easier than ever to use codes they find at checkout.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

DECEMBER 22, 2020

As we head into the new year, we expect to see consumers traveling less, shifting their discretionary travel spending to local experiences like restaurants. While the COVID-19 pandemic has impacted restaurants and operators themselves, it has also changed consumer habits in ways we could have never imagined.

2021 474

2021 Fine Dining Online Ordering Travel 474

Modern Restaurant Management

JUNE 10, 2021

In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes. The concept of direct bookings long precedes the digital era in other industries. Will the restaurant industry learn from these cautionary insights?

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Deals are central to summer events.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 5, 2020

Given that restaurants, even small non-chain restaurants, possess the credit card information of thousands of customers, the restaurant sector may be one of the most appealing to cybercriminals looking to quickly accumulate credit card account information from thousands of accounts in order to engage in large-scale identity theft.

Restaurant Law 596

Restaurant Law Small Business Customer Service Information 596

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules.

Mobile Ordering 507

Mobile Ordering Social Media Online Ordering Food Order 507

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. The majority of ezCater orders now contain individually packaged items. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces.

Social Media 450

Social Media Guest Recovery Catering Merchandise 450

Modern Restaurant Management

FEBRUARY 8, 2021

Facebook and Instagram are powerful advertising tools for any restaurant wanting to reach people in their community or tourists traveling through their area, whether to increase indoor dining numbers or, in today's climate, driving more pickup and curbside orders. and dinner from 5 through 10 p.m.

Social Media 539

Social Media Advertising Online Ordering Travel 539

The Rail

JUNE 6, 2025

Local sourcing keeps food fresher by cutting travel time and helping surrounding farmers. 3 Improve Technology for Accelerated Service Consumers value faster orders and payments made possible by adding or enhancing technology. People can order at their pace without waiting by using tablets or self-service kiosks.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

AUGUST 19, 2020

Normally a vibrant spot for working professionals, it is now vying for business in order to survive. Would you like to travel to the Veneto region or to Napa Valley in your glass today? Order and keep track of delivery. With so much uncertainty in the future, consumers want to feel more in control wherever they can.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

FEBRUARY 25, 2021

3 in 4 restaurants plan on offering contactless ordering and payment options across all channels, with 61 percent utilizing contactless payments on-premise. Restaurants that are using online ordering for delivery and takeout expect. 62 percent of revenue to come through those online channels.

Social Media 395

Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

MARCH 19, 2020

Getting the right recommendation from an established influencer can propel your business into online stardom, following a rush of foot traffic from their followers who simply have to check out the latest hotspot in town. For example, let’s imagine an online reviewer who exclusively reviews low-priced fast food restaurants.

Influencer 532

Influencer Marketing Social Media Online Ordering 532

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

OCTOBER 31, 2024

Enciso credits the influence of modern panaderías in the popular tourist destination Mexico City — like Panadería Rosetta — with both inspiring bakers and giving traveling American customers a taste for pan dulce. And Suarez says the concha’s resemblance to Chinese pineapple buns and Japanese melonpan gives people another frame of reference.

Consumer Goods 322

Consumer Goods Customer Experience Social Media Take-out 322

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 492

Technology Mobile Ordering Customer Service Food Order 492

Modern Restaurant Management

NOVEMBER 7, 2023

That’s because 41 percent of people prefer to order food online rather than in-store. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you?

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

FEBRUARY 10, 2021

The gluten-free community maintains an active online presence (particularly on Facebook) where gluten-free groups have attracted enormous followings. Word travels fast in these spaces and people are quick to note which restaurants know what they’re doing when it comes to gluten-free dining, and which ones don’t make the grade.

Marketing 452

Marketing Social Media Online Ordering Demo 452

7 Shifts

MAY 1, 2020

Order online at unayxe.com or call 306.978.0116. ??: Marketing: Consider posting DIY videos on how to assemble & prepare your meal kits, and be sure to attach a link for diners to order their own! Carmen Hamm Owner, Picaro. View this post on Instagram Heat & serve taco kits, now with roasted pork shoulder!

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

FEBRUARY 17, 2022

A consistent online presence can make a huge impact on the amount of business that comes through the door, especially during the winter. Many customers are less likely to go out and sit at a restaurant when temperatures are harsh, and would rather order delivery or curbside takeout if the option is available.

Social Media 474

Social Media Seasonal Menu Customer Service Delivery 474

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). pizza nights in a month. billion in 2033 from US$ 84.14 billion in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. percent off their next online order in the month of June.

Social Media 450

Social Media Online Ordering Loyalty Program Pricing 450

Modern Restaurant Management

FEBRUARY 1, 2022

Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Clean up your online NAP data. ” decisions.

Fast Casual 493

Fast Casual Dine-in Casual 2022 493

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Only about seven percent of respondents said they anticipate rarely or never eating out.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474