Modern Restaurant Management

NOVEMBER 14, 2024

All the information in a file that the digital host should know to inform guests when asked. In order to integrate with the agent and allow the agent to perform booking reservations on the system. What Does a Restaurant Operator Need to Have a Digital Host Built for Them? Access to the POS/online booking system if necessary.

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

DECEMBER 17, 2024

It’s all about finding that sweet spot where healthy choices feel satisfying and enjoyable, rather than like a compromise. Refrigeration systems, for instance, will use integrated sensors to track and respond to temperature fluctuations, mitigating spoilage risks proactively. Now, the process is fully digitized.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Restaurant Business

OCTOBER 23, 2024

A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. The Smart Restaurant ConceptTaking AI integration a step further, the Smart Restaurant Concept is revolutionizing traditional eateries into integrated human-machine communities.

Customer Experience 306

Customer Experience Operations Back of House Customer Service 306

Modern Restaurant Management

NOVEMBER 8, 2024

Perhaps they started the night unsure of where they wanted to eat, or they were bored with all the usual spots and wanted to try somewhere new. Share in Email Blasts Integrating video testimonials into your email marketing campaigns makes the communication more personal and engaging.

Marketing 450

Marketing Social Media Email Marketing Customer Experience 450

Modern Restaurant Management

DECEMBER 26, 2024

Often, these third-party vendors’ systems are integrated directly with restaurants. A 2024 Paytronix report on online ordering shows 27 percent of all restaurants and convenience store orders were conducted online, while Square’s 2024 Dining Report confirms 50 percent of all diners have used a delivery service at least once.

2025 558

2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

FEBRUARY 21, 2025

While the rule targets all links in the supply chain such as manufacturers and distributors, its ripple effects can empower restaurants to respond more effectively to food safety concerns and strengthen customer confidence.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

APRIL 14, 2025

To keep guests coming back, operators must provide a value proposition where convenience, quality, and personalization are all part of the equation. To keep guests coming back, operators must provide a value proposition where convenience, quality, and personalization are all part of the equation.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

NOVEMBER 7, 2024

It all gets swallowed into the dark hole of restaurant expenses, where instead, this area should be closely monitored as it can have a huge impact on profit margins. Integrated solutions, such as a restaurant POS system, can track sales trends and link directly to inventory management, ensuring that food stock aligns with customer demand.

Food Supply 442

Food Supply Waste Supplies Management 442

Modern Restaurant Management

MAY 13, 2025

Health and Sustainability : Gen Z is all about making mindful choices. Technological Integration : Gen Z's tech-savvy nature means they often discover new foods through social media. Brands that are transparent about their practices win their trust. They bias toward foods that are sustainable and locally sourced.

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

DECEMBER 19, 2024

When testing plant-based options for our new menu expansion, we took extra care in creating a diverse menu that can be enjoyed by all. Putting an emphasis on inclusion transforms meals into a shared celebration of flavors, bringing together people from all walks of life through the joy of food.

Dietary Restrictions 417

Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Having these considerations built into response plans from day one makes all the difference. This documentation is crucial for both regulatory compliance and insurance claims.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MARCH 20, 2025

For instance, a robust catering management system can help integrate inventory tracking, staff scheduling, and order management. Consider investing in a comprehensive catering management platform that integrates all aspects of your business. This integration reduces errors and ensures all team members have the same information.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

DECEMBER 27, 2024

Integrate Loyalty Programs and Marketing Technology Disconnected systems can create inefficiencies and make it harder for you to deliver a seamless guest experience. In 2025, integrating loyalty programs with marketing technology will be a game changer for restaurants of all sizes.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Restaurant Business

MAY 21, 2025

Through direct integrations with POS systems and loyalty programs, the feedback captured is not only granular but also immediately actionable.By

Loyalty Program 252

Loyalty Program Customer Experience 2022 Design 252

Modern Restaurant Management

NOVEMBER 12, 2024

To prepare for a tornado, clearly label the safest area and ensure that there is enough space for all employees and guests. Identifying Evacuation Routes : Some disasters, like wildfires, floods, and landslides, require quick evacuation from all patrons in the building.

Training 473

Training Communication 2025 2024 473

ChowNow

FEBRUARY 28, 2025

Instead of jumping between different devices and manually entering orders, all delivery orders flow through a single device and interface, reducing clutter and simplifying the workflow. With all orders coming through one system, theres a lot less room for human error. One dashboard for all orders. Improved order accuracy.

Delivery 195

Delivery Online Ordering Customer Service POS 195

Modern Restaurant Management

MAY 29, 2025

Not at all. This passive engagement method keeps the brand top of mind and integrates seamlessly into the customer’s daily life—without the friction of email signups or app downloads. Customer feedback.

Menu 371

Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

JANUARY 24, 2025

Recently, I made history by becoming the first chef to pass the Certified Executive Chef (CEC) exam—the second highest certifications a chef can achieve—using an all-electric kitchen. This is very common) All of these will affect how a gas range operates. Are the flames blue or orange? Is the flow of gas obstructed or not?

Sustainability 448

Sustainability Food Equipment Design 448

ChowNow

APRIL 11, 2025

Fortunately, theres a better way: integrating your delivery services into your restaurants POS system. There are two ways to do it: Direct integrations : Where your POS system connects individually to apps like Uber Eats or DoorDash. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide.

POS 195

POS Online Ordering Demo Point of Sale 195

Modern Restaurant Management

JANUARY 9, 2025

Whether you need ceiling-mounted units for a large patio, wall-mounted units for an observation deck or a unit directed towards a walkway, electric infrared heaters can be integrated into almost any space with minimal disruption. Proper placement is key to maximizing heater performance, whether wall-mounted for compact areas.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

OCTOBER 13, 2024

Integrated scheduling apps also empower team members, placing the ability to swap shifts in their hands. If new applications and services are to work optimally, they need the best possible coverage at all times. Staffing and workforce management tools are also proving useful.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. By implementing standardized digital solutions across all locations, operators can transform these traditional cost centers into competitive advantages.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

ChowNow

MARCH 13, 2025

But what if all your food delivery apps were in one place? The operational and financial benefits of integrating all delivery orders into one system. Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. Too many tablets, too many mistakes.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

JULY 27, 2021

These tools have become so commonplace that many have become an extension of the restaurant experience — so integrated into dining culture that employees and guests do not necessarily realize how tech-savvy they have become. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Culinary Cues

JANUARY 26, 2025

So, lets look at immigration through the eyes of the business of food from agriculture to food processing and on to the restaurants we all enjoy supporting. The Independent Restaurant Coalition states that 22% of foodservice (restaurants of all types) workers are immigrants. There are jobs and there are jobs.

Food 446

Food Hotels Fine Dining Agriculture 446

Goliath Consulting

FEBRUARY 19, 2025

Think of successful business navigation like driving a vehicleyou need clear views from all windows. Advanced Financial Analysis: Creating sophisticated tools for budgeting, cash flow projection, and profitability analysis that drive informed decision-making across all aspects of the business.

Cash Management 243

Cash Management Leadership Seasonal Menu Sustainability 243

Modern Restaurant Management

APRIL 17, 2025

Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns." Tock's origin story is all about problem solving. This problem-solving approach has remained our North Star throughout the decade since we were founded.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

OCTOBER 11, 2024

Tip #3: Know the Rules As a restaurant owner, it's crucial to comply with all federal, state and local employment laws to ensure that you provide the highest level of protection for your workers. Work performed is an “integral” part of the potential employer’s business. Nature and degree of control.

Audits 418

Audits Employee Relations Restaurant Law Document 418

Culinary Cues

MARCH 31, 2025

I may not always live up to their words of wisdom, but after all, I am still a work in progress. We are all teachers and students in life who should be able to access what we are willing to cherish and protect. Make the effort and your approach will eventually rub off on others. [] Sweat the details, its all details.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Modern Restaurant Management

JANUARY 30, 2025

Broad, one-size-fits-all messaging has been replaced by tailored campaigns that resonate with specific audiences. Thought For Food & Son is prepared to harness these advancements, integrating AI into our strategies to optimize campaigns and deliver greater value to our clients.

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

JANUARY 8, 2025

Misconception 3: All Cooking Oils Have the Same Environmental Impact Why It’s Made : There’s a lack of knowledge about the sourcing, processing, and ecological footprints of different oils, leading to a generalized view.

Management 423

Management Management Recycling Sustainability 423

Modern Restaurant Management

APRIL 2, 2025

The Shift Toward Integrated Networks A growing trend in supply chain management is the move away from linear, single-supplier chains to integrated, diverse networks. This transition to integrated networks requires more than just coordinated expansion. More options mean less vulnerability.

Supplies 251

Supplies Inventory Sourcing Operations 251

Modern Restaurant Management

MARCH 5, 2025

I also picked up a lot of new vocabulary—lumper, FOB, EDLP, and scan back all became part of my vernacular. Tying up all our cash into aging inventory was not going to work for us. Meeting FDA and industry standards, implementing HACCP plans, and ensuring proper storage and distribution logistics are all necessary steps.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

DECEMBER 30, 2024

By integrating more predictive analytics like this, multi-unit operators can expect to see a significant increase in operational efficiency, same-store sales growth, employee satisfaction and retention, and the overall business decision-making process with efficiency and accuracy.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

DECEMBER 18, 2024

. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. The restaurant sector is poised for a seismic shift as AI integration takes center stage.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 30, 2024

Future focus : To fully harness AI’s potential, treat it as a tool for solving specific challenges rather than a one-size-fits-all solution. Standardize your menus, tailor your interfaces to the unique strengths of each platform, and ensure backend systems are tightly integrated to avoid errors like inventory mismatches.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

ChowNow

MARCH 21, 2025

But with so many third-party platforms available, managing them all simultaneously quickly becomes overwhelming. Instead of juggling separate tablets for Uber Eats, DoorDash, Grubhub, and other services, restaurants can manage all incoming orders from one centralized dashboard.

Delivery 195

Delivery Operations Food Online Ordering 195