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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

Through these experiences, I’ve identified common challenges encountered when transitioning from single- to multi-unit leadership and what you can do to prevent these issues. Successful GMs excel at hands-on leadership. GMs are used to making the final call on scheduling, hiring, P&L, and guest experience.

Coaching 323
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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. In other words – when a restaurant is not working as it should, start by looking at leadership and how they approach the business and the people within. Hire people who “fit”.

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Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Leading by Example To avoid fostering a burnout environment in your restaurant, it is crucial to hire managers who are not only skilled in their tasks but also embody the qualities of a true leader. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.

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YOU THINK YOU KNOW HOW TO BE A CHEF

Culinary Cues

Have you experienced the flavors and presentations of the items that may grace your menu? Have you worked through this process hundreds of times before? [] CHECK YOUR LEADERSHIP: Do you know the difference between leadership and management. Is there breadth to your understanding of cooking, cooking techniques, and ingredients?

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A Tight Labor Market: The New Normal

Modern Restaurant Management

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. Be prepared for rising costs associated with hiring and retaining top talent, as well as the impact of economic changes on employee compensation and benefits.

Marketing 418
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

Beyond logistics, the biggest transformation has been in leadership. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process. By embracing digital-first and flexible hiring solutions, restaurant owners and managers can improve candidate experience while filling roles faster.

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CHEF-CENTRIC RESTAURANT OR RESTAURANT-CENTRIC CHEF

Culinary Cues

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical. Will the flavors and presentations of the food suffer?

Hiring 449