7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? Clear communication is also key.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

FEBRUARY 21, 2025

FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. The resulting improvements in data accuracy and reliability will help the operator respond to food safety incidents efficiently.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

NOVEMBER 12, 2024

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. With extreme weather events ranking as one of the most significant risks to businesses by the World Economic Forum , now marks a critical time for restaurant owners and operators to evaluate their preparedness strategies.

Training 473

Training Communication 2025 2024 473

ChowNow

JANUARY 23, 2025

The 5 Must-Have Restaurant Customer Retention Strategies for 2025 These are the absolute must-have retention strategies every restaurant operator should use if they want to grow their customer base this year. For more ideas, check out our restaurant event ideas guide. Start by analyzing your customer base, menu, and service style.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

JANUARY 14, 2025

Amid these potential disruptions, operators need a fresh approach to managing food costs. Currently, owners and operators across the country are grappling with: Worker Shortages : The restaurant industry is facing a severe labor crunch, with 45 percent of operators reporting they need more employees to meet demand.

Management 450

Management Management Food Seasonal Menu 450

Modern Restaurant Management

DECEMBER 6, 2024

Host Community Events Community events are a powerful way to draw in locals, create buzz, and build long-term relationships. Events that support local causes or celebrate your community’s culture help cultivate a loyal customer base and foster community pride.

Marketing 445

Marketing Social Media Loyalty Program Email Marketing 445

Modern Restaurant Management

JANUARY 2, 2025

In California, annual fees for a liquor license can also reach up to $1M, depending on factors like operating hours, customer policies, and whether the establishment offers on-site brewing. Build Community Connections : Engage your local community through events and partnerships that build customer loyalty.

License 472

License Loyalty Program Innovation Customer Service 472

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. Now, lets start with the first step every restaurant operator should take when launching a marketing campaignknowing their market inside and out. Even if your food is incredible, youre not operating in a vacuum. Study your competition.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MAY 9, 2025

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Restaurant Business

JUNE 13, 2025

Starbucks’ latest gambit to improve operations? By Heather Lalley on Jun. 13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025.

Operations 201

Operations Leadership 2025 Fast Casual 201

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Consumers have pent-up demand for restaurant meals.

Definition 283

Definition Loyalty Program 2025 Fine Dining 283

Modern Restaurant Management

NOVEMBER 27, 2024

Above all, food is set to be the star of the event, 92 percent of employees say attending a holiday party with exceptional food makes them more excited about the event and 78 percent of employees are looking forward to the food at holiday parties the most.

Seasonal Menu 493

Seasonal Menu Magazine Food Order Events 493

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. These opportunities are far more limited in that single unit operation even though their chef may be exceptional and the menu noteworthy.

Hotels 372

Hotels Fine Dining Seasonal Menu Healthcare 372

Modern Restaurant Management

APRIL 8, 2025

“Restaurant operators should recognize that consumer behavior is increasingly split—some diners are cutting back due to rising costs, while others, especially higher-income and urban consumers, are still seeking premium experiences. .”Delivering

2025 417

2025 Consumer Goods Fast Casual Seasonal Menu 417

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

JULY 13, 2022

Offering discounts on orders of a certain volume, leveraging local events for promotion, and running off-peak time promotions are marketing strategies that help you to do more with less. One of the benefits of operating a single-location restaurant is that you do not have to comply with rules and regulations of larger chain franchises.

Franchise 536

Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

DECEMBER 31, 2024

From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers! With 50 percent of operators launching at least one LTO in the last year, it is highly encouraged this continues in 2025.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

JANUARY 9, 2025

They emit no harmful emissions, improving environmental safety for guests and staff while only requiring an electrical outlet to operate. Additionally, their ability to provide instant heat helps lower operational costs by eliminating the need to preheat your space. Start by assessing your current setup.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. The pandemic redefined how restaurants operate.

Hospitality 275

Hospitality Front of House Back of House Food Order 275

Modern Restaurant Management

NOVEMBER 1, 2024

coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management. The second priority is brand protection.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

Modern Restaurant Management

JUNE 6, 2025

For example, you can show highlights of a local event you’ve hosted, bring attention to a charity you support, or highlight a collaboration with another local institution. You can tailor your content to local events and interests, ensuring that your messaging is reaching the right people. Don’t forget about events, either.

Marketing 221

Marketing SEO Influencer Events 221

Modern Restaurant Management

MAY 1, 2025

Local events and weather may have influenced trends in some states, like New Mexico and Louisiana. For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor.

Influencer 283

Influencer 2025 2023 2024 283

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Because a cyber incident requires coordinated action, being prepared also means de-siloing operations among IT, operations, legal, and finance departments.

Insurance 283

Insurance Document Employee Relations 2023 283

Modern Restaurant Management

NOVEMBER 8, 2024

If your restaurant hosts events, include a testimonial with the host talking about the event being a smashing success – thanks in part to your venue. For example, if you have a seasonal menu, consider sharing a testimonial featuring a customer enjoying the fresh spring flavors.

Marketing 450

Marketing Social Media Email Marketing Customer Experience 450

Modern Restaurant Management

DECEMBER 11, 2024

It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights.

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

MARCH 20, 2025

Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow. The impact of these operational inefficiencies is far-reaching. To tackle these issues, it’s crucial to invest in technology solutions that streamline your operations.

Catering 354

Catering Delivery Customer Service Customer Experience 354

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

DECEMBER 3, 2024

To learn what restaurant operators can do to provide a better guest experience and maximize profits this holiday season, Modern Restaurant Management (MRM) magazine reached out to Matt Tucker, Head of Tock. What should operators take away from these results? Operators should feel optimistic heading into this holiday season.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

APRIL 17, 2025

We're proud that our platform gives hospitality businesses more control over their operations while creating better experiences for diners. We now provide a comprehensive suite of tools including standard reservations, multi-experience tables, events, waitlist management, table management, and guest data reporting.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 22, 2025

The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement. Functional Design Elements While aesthetic considerations remain important, functional design elements directly impact operational efficiency.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

DECEMBER 9, 2024

At this time of year, guests want to get all wrapped up in sharing festive and fun experiences with friends and family, while restaurant operators want to provide joy and goodwill to boost traffic and revenue. which independently operates nine restaurants in Colorado – has been investing holiday pop-ups for years.

Customer Experience 419

Customer Experience Marketing Small Business Magazine 419

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Upon activation, the malware automatically locks POS systems, bringing operations to a halt for dozens or even hundreds of restaurants.

Online Ordering 251

Online Ordering POS Small Business Employee Relations 251