Modern Restaurant Management

MAY 25, 2021

In general, the pandemic has changed leasing structures to address the inability of restaurants, bars, and nightclubs to conduct business in the event of government regulations that prohibit or limit the ability of the tenant to conduct business.

Hospitality 185

Hospitality Insurance Government Online Ordering 185

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea. Innovation This is one of the most challenging restaurant manager responsibilities simply because it's rather ambiguous.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Gen Z in particular, as a tech-savvy group, are experts when it comes to navigating mobile ordering experiences.

Loyalty Program 183

Loyalty Program Mobile Ordering Social Media Customer Experience 183

SpotOn

APRIL 10, 2024

Their commissary kitchen turned into an event space, and eventually, demand necessitated a restaurant. They’ve gained a loyal local following, who show up for their events and stay in the loop on their daily specials. Cultivating an online community that makes a meaningful impact on sales is like the two-day brisket prep.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Increase online orders? One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

24/7 Waiter

OCTOBER 25, 2023

They help you keep track of your customers and their orders. Send push notifications for upcoming specials or events your audience will likely be interested in. Google – A giant in the digital world, Google is a great online review tool where customers can let you know how they feel about your company.

Innovation 36

Innovation 2023 Marketing Website Management 36

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 202

Compost Sustainability Online Ordering Kitchen Safety 202

Perfect Daily Grind

MARCH 24, 2023

TYPICA announces series of events to celebrate new US launch. The company’s TRUE FLAVOUR line includes four different glasses, which WMF says are made using an “innovative manufacturing process” to be able to withstand boiling temperatures. New greensquare trading tool launches online.

2023 140

2023 Webinar Beverage Café 140

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Event management systems.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JULY 28, 2021

An increase in orders necessitates an increased focus on fast delivery and accuracy. Historical data and non-traditional data – like weather, city events, social chatter etc. The industry has already seen success with a variety of alternate approaches to order taking by servers.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Modern Restaurant Management

JUNE 16, 2023

Thanks to innovations like ChatGPT, artificial intelligence is making a big splash in many industries, with people wondering to what degree it can replace human tasks and improve products and services. Contactless ordering reduced the risks for staff and diners alike while also helping restaurants survive high unemployment levels.

Operations 106

Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

MARCH 6, 2024

This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. Examples include Sublimotion in Ibiza which provides a multisensory dining event combining food with VR visuals and Tree by Naked in Tokyo, which blends cuisine with art and VR storytelling.

Customer Experience 173

Customer Experience Entertainment Customer Service Transportation 173

Lavu

SEPTEMBER 29, 2023

In the meantime, restaurants continue to adapt and explore innovative solutions to overcome this hurdle and ensure their businesses can thrive. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants.

Front of House 202

Front of House Online Ordering Food Order Customer Experience 202

Perfect Daily Grind

APRIL 21, 2023

From 4 May, Caribou Perks members will be able to order any plant milk for free. The company will showcase its GS3, Linea Mini, and Linea Micra espresso machines from 17 to 23 April at the event. Last year, the inaugural event attracted more than 10,500 visitors and over 30 exhibitors.

Pricing 129

Pricing 2023 Café Workshop 129

Modern Restaurant Management

AUGUST 3, 2020

Dining out involves two major germ-spreading events that consumers likely did not think much of before: exchanging menus and paying the bill. Dining is impossible without these so if restaurants want to keep their customers safe and happy (or keep them, period), both events require innovation.

Technology 178

Technology Consumer Goods Customer Experience Seating 178

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Updates and innovations continue to happen every day and staying on top of them can help you understand which ones will benefit your business the most. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 136

Online Ordering Mobile Ordering Fast Casual Point of Sale 136

Restaurant Clicks

JUNE 3, 2021

Their menu is always changing, but order the Impossible Sliders if you see them! They also offer events such as Barre and Standup Comedy on their private rooftop. They encourage you to partake in their Happy Hour and bring your drink up to events to fully enjoy the experience. Order Online. Order Online.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 121

Online Ordering Ordering 2024 Hiring 121

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. The brand only exists online and takes orders through mobile apps such as Uber Eats or Just Eat. Greater availability of data.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 138

2020 Online Ordering Point of Sale Cash Management 138

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Point of Sale Online Ordering 52

Foodable

SEPTEMBER 10, 2020

hosted FoodTech21, a forum on the future technological advancements and innovative food cultivation for restaurant and hospitality businesses. This forum showcased thought leaders, brands, and innovators who are already shaping the next foodservice revolution. Please reach out to our virtual events team to create your own today!

Delivery 52

Delivery Mobile Ordering Front of House Loyalty Program 52

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? Yokai Express placed an EPA-approved film over all touch screens, while Blendid offers QR code ordering. Please reach out to our virtual events team to create your own today!

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Ken Burgin

FEBRUARY 29, 2020

We can see it coming – this is a slowly unfolding catastrophe, so we can do some planning, but speed is essential, and there will still be unexpected events and panics. Renewal and innovation can’t stop during a slowdown. There are great options to rent new equipment – no need to run down your capital.

2020 88

2020 2001 2007 2009 88

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Social Hospitality

JULY 30, 2018

When you walk into a bakery and order a Triple Cheese Cheesecake, what is the first thing you do when it arrives? You should also consider adding call-to-action buttons which encourage users to call, get directions, or even order online. Restaurant marketing is forever changed by Instagram. Showcase your Brand.

Social Media 218

Social Media Marketing Influencer Customer Experience 218

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. Every industry learned last year that unpredictable external events can turn your business upside down. Use of automation and self-service for both in-store ordering and drive-thrus. Considering all these changes, restaurants need to evolve, innovate, and adapt to a new kind of restaurant industry.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

MARCH 28, 2022

Despite the challenges that have been brought upon the restaurant landscape these past several years, the industry has thrived with innovation across all categories. Set to open this summer, it will be the first franchised Express location for Captain D’s and features both drive-thru and walk-up windows for ordering and picking up.

Operations 182

Operations Franchise Franchising 2013 182

Future Food

JUNE 27, 2023

A flexible strategy can include extended operating hours, catering services for meetings or events, and customisable menus to accommodate different preferences. These may include self-serve stations, grab-and-go options, online ordering, mobile ordering APPs and mobile payment systems to enhance convenience and minimise waiting times.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Restaurant Clicks

OCTOBER 15, 2021

Austin pizza is as diverse as its musical stylings, with plenty of innovative pizzerias adding their Austin flare to traditional or regional recipes. Any pizza you order at Home Slice will be your instant favorite. Order Online. Order Online. Order Online. East Side Pies.

Online Ordering 145

Online Ordering Brewery Back of House Food Order 145

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. The orders are instantly accepted and sent to the kitchen. With such simplicity, you would not need waiters to manually take orders and direct them to the kitchen. Digital menus, in today’s world, have great importance.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97