Modern Restaurant Management

MARCH 11, 2025

The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I When you hire a person you own the responsibility to inform, train, teach, and improve their abilities.

Leadership 471

Leadership Point of Sale Training Coaching 471

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 520

Beverage Events Food Order Website Management 520

Modern Restaurant Management

NOVEMBER 7, 2023

Paired with a strong local SEO strategy, developed menu, events calendar (as applicable), and online ordering options, restaurants who invest in their website are going to see more traffic in-store and online. Facebook is also a good place to showcase events or exciting promotions.

Marketing 508

Marketing Social Media SEO Front of House 508

Embrace the Suck

JULY 21, 2020

We all have hired someone in our career (a C-player) that we felt deep down we could change to become a superstar or A-player. Look at the quality of people who come to apply to work with you and it will give you an idea of where your leadership game is currently. Upgrade your leadership to A-level. You can’t change them.

Leadership 487

Leadership Hiring Take-out Events 487

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

Culinary Cues

MAY 13, 2023

Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets. The ability to execute events of more than 500 persons helps to build competence, speed, efficiency, and confidence.

Hotels 505

Hotels Point of Sale Cash Management Training 505

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MAY 17, 2022

Core values provide a guiding light for all the decisions you make in your restaurant—from simple ones like how to treat a customer to what to do in the event of a national emergency. A team member at &pizza texted leadership directly with a photo of an area in their shop that needed new paint. It's not just window dressing.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

OCTOBER 31, 2022

This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. Talk about things like foot traffic, day-parts, local events, and what that part of the city looks like in the future. Give an overview of the market conditions in your area.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

JULY 29, 2021

“We also make announcements like when our roasting facility needs some help or they're doing a special event on a weekend or something and they want some help, we'll send that out so the cafes can talk to them. Some people from the café; applied and we hired one of them. They have fun with it. The cafes like to have fun.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

Culinary Cues

AUGUST 31, 2019

It goes beyond the job description: hiring, training, menu planning, quality control, cost control, representation, leadership, purchasing, image building and so on. All in” refers to a physiological, mental, emotional, and even spiritual connection to the work, to the operation, and to the greater culture of culinary arts.

Reference 346

Reference Uniforms Take-out Social Media 346

Modern Restaurant Management

MAY 1, 2020

Under the leadership of Governor Mike DeWine, Ohio has been notably aggressive in its response to COVID-19, and the state mounted a broad public information campaign to educate residents. Events and COVID-19. Most planners are moving events to late summer or beyond; the top three time frames are: September (29 percent).

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. It’s always interesting to see which dishes America prefers and how tastes change from year to year,” said Julia Baker, Event Director for Flavored Nation.

Food 324

Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. Byron Duncan.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

APRIL 21, 2023

In that leadership position, he created classes for managers on skills like leadership and cost control. The brothers have since expanded into Kaskaid Event Group with five restaurant concepts and 1200+ employees. It teaches staff how to move into leadership and it helps restaurant managers identify who has the hunger to grow.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

OCTOBER 29, 2019

As part of El Pollo Loco’s dedication to its Hispanic roots, the company has signed the Hispanic Promise – the first-of-its-kind national pledge to hire, promote, retain and celebrate Hispanics in the workplace. “He brings strong leadership to our deep bench of experts in this industry. Hispanic Promise.

Food Supply 216

Food Supply Franchising Franchise Customer Experience 216

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The event will take place at 10:00 A.M. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ET and will be streamed live online.

Brewery 348

Brewery Design Food Supply Equipment 348

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

SEPTEMBER 15, 2020

” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. Founding committee members include: Bleu Adams, IndigeHub, and JBF Women’s Entrepreneurial Leadership Program Fellow.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. Kelly Hopper. They are all in to help us succeed.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2020

The merger will bring together the sales and event management platforms of Tripleseat and Gather with software solutions designed to streamline and simplify event booking and management. million uniquely spectacular events worldwide. Through the acquisition, Gather, already owned by Vista, will be merged with Tripleseat.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. Decide what restaurant leadership roles you need Do you need a refreshed bar program?

Leadership 52

Leadership Front of House Back of House Cash Management 52

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. ” “The more moderate pace of consumption implies the softening in hiring and income growth should continue.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." " Karamo Brown.

Franchise 275

Franchise Franchising Loyalty Program Book 275

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Embrace the Suck

JUNE 13, 2022

I had a couple of events, private events, corporate dining events, and there were two more left on the book. My last two dinner events went really well. The following week, my last event was on the 12th and we had originally had 50 people sign up for this event. When I got back, it began to be so surreal.

Retail 221

Retail Social Media Take-out Events 221

Modern Restaurant Management

OCTOBER 21, 2019

Following the success of the Plant Based World Conference & Expo in New York, organizer JD Events is delighted to announce the launch of Plant Based World Europe in London in 2020. The event will feature “Community Day” on Day 2, which will provide access to the general public alongside the industry audiences.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Modern Restaurant Management

JANUARY 9, 2020

Under his leadership, iPayment closed an initial public offering in 2003 and then went private in 2006. ” Southern Glazer’s employees created 78 volunteer events during the Holiday Giving Campaign period, benefiting 67 diverse charitable organizations. “We are excited to welcome Carl to the Waitr organization.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

AUGUST 14, 2020

The Coolgreens leadership team is adaptable and full of very progressive thinkers. Once dining rooms are permitted to reopen, the Perris Mountain Mike’s will be the ideal local spot for family gatherings, sports teams, group fundraising events and celebrations alike. Taco John's Opens Support Center.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Food Business

NOVEMBER 13, 2017

Launch Party. $$$ / Launch Event You have a new restaurant or a new menu and you want to create the biggest splash possible in your media market. Host an event. Create a unique and short hashtag for the event. Obviously I have a horse in this race, but it often makes sense to hire a professional to handle your publicity.

Social Media 100

Social Media Food Truck Online Ordering Brewery 100