7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Perfect Daily Grind

JUNE 2, 2023

The ten-times concentrated coffee is made with shade-grown Bourbon sourced from the Salvadoran highlands. Roasters who buy three or more Crown Jewels boxes sourced from East Africa can save US $10 per box with the code: CJ10EA. Specialty Coffee Association Educator Summit takes place in Busan, South Korea. Take a look.

2023 127

2023 Education Workshop 2024 127

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. We’re going to show you how you can update your restaurant employee handbook to make it an educational and exciting read your new team members won’t be able to put down. Okay, that might be a stretch. Need a hand creating your restaurant’s core values?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MARCH 16, 2022

Hiring Referral Compensation. For instance, you might offer a $250 bonus to an employee who refers a new hire, so long as both employees stay for three months after the new hire starts. And what better way to source that information than from your employees themselves? It's a win-win-win.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

AUGUST 15, 2023

Deane expects the practical programs to greatly appeal to hiring managers eager to bolster their ranks from an expanded pool of educated candidates with long-term aspirations. “It [can be] hard when I create something interpreted as out of touch with the area,” says Deane.

Food Supply 167

Food Supply Recruiting Education Influencer 167

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Perfect Daily Grind

APRIL 23, 2023

However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Hiring and scheduling staff would also be priorities. Head roasters can also consider green coffee buying, which primarily focuses on sourcing and buying green coffee.

Equipment 148

Equipment Education Sourcing Employee Relations 148

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Why should we hire you? Do you offer any continuing training or education opportunities?” How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

The Food Corridor

MAY 12, 2021

Source and provide monthly KPIs reporting and prepare relevant reports for team meetings. Continuing education stipend. The post The Food Corridor is hiring a Client Success Manager for a full-time, fully remote position appeared first on The Food Corridor. Create and maintain relevant internal operations documentation.

Hiring 76

Hiring Management Management Food 76

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Culinary Cues

JANUARY 11, 2020

Also, with all of the interesting chefs that we have as guests, we are able to expose them to sponsor products – many of our guest chefs have, as a result of the show, hired or contracted with our sponsors. They asked me how they could communicate and educate them on a weekly basis. It is important that our sponsors are happy.

Communication 310

Communication Leadership Employee Relations Entertainment 310

The Restaurant Times

JUNE 27, 2023

Challenges include understanding customer desires, sourcing quality ingredients, and unifying diverse perspectives. This leads to a reliance on less educated staff, resulting in a longer learning curve and higher attrition rates.” In the case of a new project, it is crucial to hire top talent who can deliver exceptional results.

Customer Experience 98

Customer Experience Hospitality Technology Food Supply 98

Black Box Intelligence

MAY 27, 2021

The uncomfortable truth for the industry is that even after all the post-Covid dust settles, including enhanced unemployment benefits, it is likely that our employee pipeline will continue to be short of enough quality candidates and hires. We will also need to expand our talent outreach to new pools and sources.

Hospitality 132

Hospitality Café Back of House Education 132

Open for Business

NOVEMBER 21, 2022

Often these local groups offer educational events you can attend in person. In addition to education, including technology education, you’ll gain the opportunity to become an advocate for the industry and access to other services. There are many sources online that can help you stay up to date on restaurant technology news.

Technology 78

Technology Social Media Education Webinar 78

Modern Restaurant Management

SEPTEMBER 16, 2020

When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work. Source Separation.

Recycling 128

Recycling Waste Workshop Training 128

EATER

MARCH 27, 2024

Puerto Rican bakers face unique challenges sourcing ingredients and battling lingering cultural stigmas — but they’ve also developed new baking traditions reflecting the island’s own foodways. Though bakers’ hearts lie in French boulangeries and Italian pasticcerias, they have to deal with sourcing ingredients in Puerto Rico.

Workshop 116

Workshop Food Supply 2016 Point of Sale 116

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. Employees today also have greater access to choices for banking and EWA.

2023 120

2023 2024 Insurance Employee Relations 120

Perfect Daily Grind

JANUARY 23, 2020

When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. Here’s how to retain the baristas you hire, and keep them from leaving. Hiring For Skill Versus Fit. Hiring for cultural fit doesn’t have to come at the expense of workplace diversity.

Café 148

Café Hiring Training Customer Service 148

Perfect Daily Grind

FEBRUARY 17, 2023

Pret A Manger hires 250 Ukrainian refugees as part of employment programme. Ukrainian employees hired through the programme will take on positions across 100 stores in the UK. Sourced: The Coffee Podcast focuses on coffee production and green coffee trading. The food and ingredients company and USAID have jointly invested US $8.1

2022 121

2022 2023 Cash Management Food Supply 121

The Restaurant Times

JANUARY 14, 2022

After you apply for EIN, you can then apply for the other permits and, at the same time, start hiring for the restaurant officially. Source: Trafalgar Tours. Educate the customers about the ill effects of food waste and encourage them to take the leftovers home. ii) Food Service License. Food Handler’s Permit. Music Permit.

Waste 98

Waste License Loyalty Program Website Management 98

Black Box Intelligence

AUGUST 9, 2021

Once you know your turnover rate, you can then measure the cost, which often extends beyond the direct costs of hiring and training. A majority of workers in the food and beverage industry say they only received training after initial onboarding , meaning they don’t receive continuous education opportunities.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

EATER

JULY 6, 2022

For 15 years, the Stone Barns Center for Food & Agriculture tried to fix the food system by educating children and producing new farmers. For 15 years , Stone Barns had been as much an education center as a farm, devoted to turning schoolkids into engaged “ food citizens ” and training young farmers. It was not a gentle pivot.

Agriculture 91

Agriculture Leadership Education Employee Relations 91

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

The Restaurant Times

NOVEMBER 15, 2021

Establishing a complete customer experience strategy, educating personnel in all procedures, and giving discounts and promotions that make your customers feel valued and ready to return are all ways to assure an exceptional customer experience. Hiring The Right People . Source: Hospitality Staffing Solutions.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

The Restaurant Times

OCTOBER 11, 2021

The biggest mistake caterers tend to make before events is not hiring enough staff. Since the catering business is so physically demanding, don’t make the mistake of asking your employees to take on more assignments to hire fewer people. Source: Everything Experiential. Source: Unsplash. Are You Prepared Enough? .

Catering 52

Catering Dietary Restrictions Events Education 52

Perfect Daily Grind

FEBRUARY 7, 2023

Essentially, this means that all WBC competitors need to speak English, memorise their routine in English, or hire a translator. It’s disingenuous that we source coffee from countries [where English isn’t the majority language], but competitors must speak it during their routines. “I Eduardo says. “It’s

2011 134

2011 Coaching Events 2007 134

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. This issue will carry into 2022 and beyond.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Sling

FEBRUARY 17, 2021

Source: BetterTeam.com. Hiring with an eye to those qualities rather than looking for the most experienced, can go a long way toward getting you the best employees for your business. Source: Craigslist.com. To start, make a list of all the higher educational institutions within 60 minutes of your business.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 168

2024 2023 Food Order 2013 168

Next Restaurants

APRIL 1, 2021

Indeed, where possible you should always hire staff that knows more than you in various areas to take advantage of diverse expertise. However, you can thrive by being curious enough to constantly educate yourself in various aspects of the restaurant business — from new trends in food sources to better cleanliness standards.

Franchise 85

Franchise Franchising Small Business Consumer Goods 85

Perfect Daily Grind

FEBRUARY 10, 2023

The medium roast blend includes Burundian coffee sourced by black-owned JNP Coffee, as well as Brazilian coffee sourced by black and women-owned coffee business BD Imports. The annual event include an exhibition, networking opportunities, and educational workshops. MiiR launches New Standard Carafe on Kickstarter.

2023 122

2023 Pricing White Paper 2022 122

Perfect Daily Grind

MARCH 21, 2023

You need to learn the language or hire a local person to assist with talking to producers.” Martin agrees, saying: “ Like any relationship, it starts with human interaction and having genuine interest in the other person and the realities they face. These relationships can’t develop after visiting farms a few days a year,” he adds.

Pricing 176

Pricing Supplies Sustainability Communication 176

EATER

AUGUST 31, 2022

Contento, a year-old restaurant in Harlem, has been hailed for its Peruvian dishes and wine program but also for its focus on accessibility, which plays out in its wine list, hiring practices, and its physical space. Gutting the long-unused storefront created a blank canvas, according to sommelier and co-founder Yannick Benjamin.

Fine Dining 141

Fine Dining Brewery Kitchen Safety Small Business 141

EATER

OCTOBER 22, 2020

Damaris Ronkanen (Cultura Craft Chocolate) also brought family nostalgia to our discussion, grounding herself solidly in community activism by educating the youth in chocolate making. It starts with where and how the cacao beans are grown and harvested by sourcing organic or fair-trade cacao.

Education 137

Education Food Order Back of House Social Media 137

The Restaurant Times

MARCH 8, 2023

She is a certified WSET Wine School educator and has studied Japanese tea at the Global Japanese Tea Association. She pursued her culinary education at Le Cordon Bleu London and trained under several renowned chefs, including Chef Marcus Wareing, Chef Phil Howard, and Alex Sanchez.

Specials 52

Specials 2012 Food Truck Back of House 52