Take a Byte Out of This: Emerging Restaurant Technology

Social Hospitality

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. For example, gone are the days where you have to wait for the server to bring your check. That’s still an option, but many restaurants now offer a smart payment system.

2018 170

The 5 Biggest Food Delivery Risks


The food delivery trend has exploded over the last several years and it shows no signs of slowing down. Even restaurants who never thought that they would be doing delivery have had to at least consider adding this service. But getting started with food delivery for your restaurant isn’t just as simple as taking orders […]. The post The 5 Biggest Food Delivery Risks appeared first on The Official Wasserstrom Blog.

2018 131

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5 Ways to Combat Employee Stress In Your Restaurant

Harbor Touch

Working in a restaurant is stressfull. Food servers know there’s more moving than standing around in their jobs, but they may question their standing in a culture that doesn’t show them great respect. Lack of respect has been widely cited as a cause of workplace stress for restaurant workers.

2018 77

Hiring Tips

Core Hospitality

Getting the right people is always going to be a challenge. There are a few questions you need to ask your team. On every resume drop off is someone doing a 30 second screen with 3 important questions for them that matters to your operations. A thorough pre resume read, scanning points on education (They learn?) Sports (They are active?) job history (Loyalty, Experience?) At interview how is there confidence levels. That level of confidence may dictate their possible hiring position.

2018 112

Dive Into Your Inventory Data (and Add Substantial Profits to Your Bottom Line)

Speaker: Ian Foster, Sculpture Hospitality Regional Director West Coast

In this seminar, Ian Foster will discuss the basics of inventory management, including tips on how to get inventory right and how to evaluate your food and pour costs. Ian will examine the best ordering practices from our clients. Finally, he’ll share some case studies showing how well designed inventory control can uncover hidden losses from over-pouring and lost sales that will result in several thousand dollars of extra profit every month.

Bytes to Eat: Online Ordering Solutions for Pizzerias

Thrive POS

As any good comedian will tell you, delivery is everything. And when it comes to food delivery apps and services, the same rules apply. More and more customers are regularly using online ordering platforms to get restaurant food delivered to their home or office. And it is not just traditionally delivered items such as pizza or Chinese food either. Customers not only want delivery - they want options. According to a survey by Cowen and Co.

2018 86

Restaurant Instagram: Case Studies

Food Business

Restaurant owners don't have time to wander around dreamily imagining good social media. You don't know everything about social media, either. BUT, you need clarity, instruction and examples. Zeroing in on what makes good content on social media--that's what you need. So this month I am focusing on Instagram. I'm going to let my research speak for itself. Here are good example of amazing social media from a restaurant. Here's what I learned.

2018 133

More Trending

2 Easy Tips To Increase Your Bar’s Profit

BNG Point of Sale

A lot of bar owners dream of having an experience like Cheers, one where customers are happy, and the drinks are flowing. But it’s a lot more work then you’d assume, and it can be difficult to make any money from it. Sometimes it can seem like you’re doomed to lose money and never see any profit from all your hard work. While it’s true the profit margins for bars are not massive; it is possible to increase the profitability of your bar with a few simple changes.

2018 63

Learn The History Behind Halloween With Easy Halloween Cocktails

Bottleneck Management

In the United States, October 31st is a time for candy, costumes, and Halloween cocktails. If you’re planning a Halloween party, we’ve got some ideas for special potions to serve. Learn the history of Halloween facts, and impress your guests with easy Halloween cocktails and spooky alcoholic Halloween drinks. A Short History of Halloween. The origins of Halloween begin across the ocean—specifically in Ireland, Scotland, and the Isle of Man.

2018 90

How to turn angry customers into fans


It doesn’t matter how awesome your food is – or that your friends think you’re a social genius. Facing angry customers is inevitable for anyone running a restaurant, food truck or food stand. Follow these five steps and transform difficult moments into positive customer experiences. All of a sudden you’re in front of an upset customer who just started yelling. In your face! Your pulse is rapidly increasing, in the heat of the moment, we advise you to …. Do listen, do not argue.

2018 54

What to Consider When Getting a Winery POS System

iTab POS

Point of sale systems have come a long way in recent years. They are no longer only used in restaurants but in bars, coffee houses, and even food trucks! Now, POS systems are increasingly being used in wineries. Inventory management capabilities of many systems have been improved drastically and automated stock management is something that appeals to winery owners everywhere. Small obscure wineries and large distinguished ones alike have been increasing their business efficiency with POS systems.

2018 46

Changes in Consumer Habits: Looking Back Over the Last 12 Months of Retail

This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect, how habits are solidifying, and where to focus to drive the greatest impact.

5 Ways Instagram Can Help Boost Restaurant Marketing

Social Hospitality

Restaurant marketing is forever changed by Instagram. When you walk into a bakery and order a Triple Cheese Cheesecake, what is the first thing you do when it arrives? If you belong to the Instagram generation, you likely take out your phone to take a picture. You don’t yet know what it tastes like, but taking a picture of this delicious-looking dessert is a must, isn’t it? You’re not alone.

2018 191

A Unique Experience Can Make Your Restaurant’s Food Taste Better


Experience matters for your restaurant. When there are so many dining choices and new restaurants seem to pop up daily, you need an edge to compete. How can you differentiate your restaurant? A new study from the Ohio State University and the University of Chicago might provide an answer. According to study authors Robert Smith […]. The post A Unique Experience Can Make Your Restaurant’s Food Taste Better appeared first on The Official Wasserstrom Blog.

2018 72

Restaurant Taxes: Top 12 Tax Deductions and Tips For Restaurants

Harbor Touch

With Tax Day approaching, many people are getting the final touches done on their submittals. With restaurant taxes , you have some special tax considerations that are different from other business types. Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. Sales Tax Requirements.

2018 77

Are managers managing or are they leading?

Core Hospitality

Does the manager take enough time developing their people Are they rallying the staff pre revenue period with a shift meeting? Creating direction and synergy with the staff. Managing the staff to create the guest experience? Working the floor via the “Manager 500” operations model. Are the managers conducting any one on ones with staff that need it post shift? Are there section seminars scheduled for advance training monthly? Are the best staff on a development plan to potentially be leaders?

2018 107

Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

The Most Challenging Restaurant Industry Technology Trends of 2018

Gecko Hospitality

Every industry is being revolutionized by evolving and newly emerging technologies these days. Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. While some technologies get cheaper over time, many introduce new costs that restaurants with notoriously thin profit margins aren’t well equipped to absorb.

2018 59

Systems in a Restaurant

Food Business

THREE SYSTEMS FOR RESTAURANTS. This month I've find myself thinking, "the procedures in the restaurant arn't current!" Restaurants, cafes and breweries are ever changing, and hopefully ever growing. Adding technology is part of those changes. When a technological solution and system is working, then every day feels less chaotic. More like a train moving down the track. Ultimately if your not making money in your restaurant, chances are there is little to no structure.

2018 100

How To Hire High Performing Hospitality Employees

Harver Hospitality

Hospitality industry is struggling with high turnover rates. You can fight this by hiring the right people! Take a look at the skills high performing hospitality employees must have and how to measure them. Recruitment Inspiration Hospitality Data-Driven Recruitment Quality of Hire Recruitment

2018 58

Does My Restaurant Need A Point-Of-Sale System? Or Is It A Waste Of Money?

BNG Point of Sale

Getting a point-of-sale system is one of the first pieces of equipment a restaurant owner debate spending money on when they are investing in a new establishment. Point-of-sale systems have the reputation of being an expensive piece of technology that rings up items and lets you process payments. However, investing time and money in utilizing your POS system can be the difference between your business keeping its doors open or it closing down.

2018 57

Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Due first to necessary staffing cuts, extreme safety protocols, and now the need to rehire against outsized government stimulus, unemployment benefits and wage requirements, managing and staffing have become the most urgent conversation in restaurants today. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever. If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot.

Restaurant Consulting Tips for the DIY Restaurant Owner or Manager

MBB Hospitality

The restaurant business can be tough. It takes a strong passion for what you do to help you stick out the long hours and emotional and physical fatigue. If you are doing it alone, it can seem like a long uphill battle. Don’t worry though, help is on the way. Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by.

2018 40

5 loyalty hacks


One of the most important tasks for entrepreneurs in the food and drink business (and most others, to be honest) is getting customers to return – again and again. Here are 5 simple things you can start doing today in order to boost your customer loyalty. Initiate face recognition. It’s the simplest thing, but oh, so important. A customer that feels seen and appreciated also becomes loyal to your business.

2018 46

Boost Customer Retention In Your Restaurant with Loyalty Programs and Marketing

iTab POS

Boost Customer Retention. People say that the ‘first impression is the most important’ and it is. But that does not mean it’s the only thing that’s important. A well-rounded experience is more than just the first impression. Especially in the business world, leaving customers with a memorable experience is vital for your business. It’s the experience that keeps people coming back. For the sake of our argument, we will break down the consumer experience into three stages: The first impression.

2018 43

Five Ways to Make Your Food More Instagram-Worthy

Social Hospitality

It’s no secret food is one of the most popular segments on Instagram. Restaurants are taking advantage of this trend by catering to Instagrammers. For example, many now use simple presentation and photography techniques to help make food images go viral. Making a dining experience more Instagram-worthy means paying attention not just to the appearance of the food itself, but also to the architectural aspects of the restaurant.

2018 161

What I Wish I Knew Before Buying A POS System

For multi-unit restaurant operators, poor technology decisions have disastrous, rippling consequences. Whether you have twenty locations or two hundred, the decision of which POS system to use can define your operation, team culture, growth potential, and profit margins — either by unlocking opportunity, or holding you back from it.

Advertise Your Restaurant Online? Your Ads Might Actually Be Helping Your Competition!


Online advertising has become an important part of restaurant marketing. With unprecedented reach and targeting options, online ads seem like a great way to reach potential customers. And often, that’s exactly what happens. But research has shown that sometimes online restaurant marketing can actually benefit the advertiser’s competitors more than it helps the advertiser itself. […]. The post Advertise Your Restaurant Online? Your Ads Might Actually Be Helping Your Competition!

2018 71

Kitchen Equipment List That Every New Restaurant Needs

Harbor Touch

List of the Top 10 Must-Have Kitchen Equipment for Restaurants. Opening a brand new restaurant can be confusing and stressful. With so many different things to keep track of, it can be easy to forget kitchen equipment and appliances that are essential to operating your business. To help you stay on top of your to-do list and ensure that your restaurant opening goes smoothly, we created this list of the top 10 pieces of restaurant equipment that every establishment needs. Refrigeration Equipment.

2018 101

The Importance of LMS Software for Small Businesses


Running a small business is no small feat. A small business owner has many hats to wear, and they can be overwhelming. According the Bureau of Labor Statistics, 50% of small businesses don’t make it past the fifth year. Those that do still face serious problems that threaten their viability and sustainability. One of the most serious issues, alongside lack of capital, is the lack of capable employees. Small business employees must multi-task, and that makes them all the more valued.

2018 98

Insuring The Liquor Business

Hospitality Insurance Group

Insuring The Liquor Business. Name: Richard (Dick) Welch. Title: President and CEO, Hospitality Insurance Group. Age: 57. Experience: 30 Years. For the last three decades, Richard Welch has held a variety of roles in the insurance industry in Massachusetts and Connecticut. He spent most of his career at Travelers Insurance where he worked for 25 years, eventually rising to president and CEO of The Premiere Insurance Co. of Massachusetts, a subsidiary of Travelers.

2018 60

Insight Into the Post-Pandemic Restaurant

This pandemic has brought permanent changes to the market and consumer behavior. But like all things, the crisis will pass, and people will start to explore how to resume normal activities. It’s crucial to ensure that your restaurant is ready to adjust and kick-start once the pandemic has passed. Here’s how to adjust your business model in order to get your restaurant back on track.


Food Business

KEEP CURRENT As an owner of a food related business, you have people and responsibility pulling you in different directions. So, if bringing one more task to your attention is not what you want to read, stop now, come back later.Know that its not good to ignore the appearance of your business. It's easy to tell yourself “no one notices” or you don't care, or even “it doesn't really matter”, or wish them away. But it does make a difference.

2018 100

Food Play

Playing With Fire and Water

Rue is the eccentric old aunt of the herb family. When you lean in to greet her with a hug, she kisses you full on the mouth, leaving you shocked by her intensity. Your attempts at small talk are met with Shakespearean wit and exotic tales of far away and long ago in the ancient language of terpenoids: lime, pine, and cumin. You may want to feel sorry for poor aunt Rue, thinking her archaic and forgotten, but she is no shrinking violet or wallflower.

2018 63

Increase Your Profits By Using Your POS Sales Reports

BNG Point of Sale

Having good data can make a world of difference when you’re trying to make decisions for your business. Good data can help you know what product is selling really well or when it’s time to retire products that aren’t making you money. A lot of businesses tend to overlook one of the easiest ways to see which items are most profitable, just by looking at your sales reports. The sales reports generated by your POS system can be just as valuable as inventory tracking, and drive more sales.

2018 56

Restaurant Staffing: 9 Tips for Hiring the Right Staff

MBB Hospitality

Owning and running a restaurant is a lot of hard work and you can’t be successful without the right team behind you. Hiring the right staff that has the skills and passion needed for this industry is crucial. Check out our guide: Restaurant Staffing: 9 Tips for Hiring the Right Staff: 1. Know Exactly Who You Are Looking for.

2018 40

Protecting Revenue and Profitability During Unexpected Times

As the COVID-19 restrictions ease restaurants need strategies to adapt to crises in order to remain in business and protect profitability. The 2 ways of ensuring survival are protecting revenue and reducing costs. And the right technology can help. Read on to find out how.