Take a Byte Out of This: Emerging Restaurant Technology

Social Hospitality

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. For example, gone are the days where you have to wait for the server to bring your check. That’s still an option, but many restaurants now offer a smart payment system.

2018 172

5 Ways to Combat Employee Stress In Your Restaurant

Harbor Touch

Working in a restaurant is stressfull. Food servers know there’s more moving than standing around in their jobs, but they may question their standing in a culture that doesn’t show them great respect. Lack of respect has been widely cited as a cause of workplace stress for restaurant workers.

2018 81

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Trending Sources

The 5 Biggest Food Delivery Risks


The food delivery trend has exploded over the last several years and it shows no signs of slowing down. Even restaurants who never thought that they would be doing delivery have had to at least consider adding this service. But getting started with food delivery for your restaurant isn’t just as simple as taking orders […]. The post The 5 Biggest Food Delivery Risks appeared first on The Official Wasserstrom Blog.

2018 131

Hiring Tips

Core Hospitality

Getting the right people is always going to be a challenge. There are a few questions you need to ask your team. On every resume drop off is someone doing a 30 second screen with 3 important questions for them that matters to your operations. A thorough pre resume read, scanning points on education (They learn?) Sports (They are active?) job history (Loyalty, Experience?) At interview how is there confidence levels. That level of confidence may dictate their possible hiring position.

2018 112

Restaurant Instagram: Case Studies

Food Business

Restaurant owners don't have time to wander around dreamily imagining good social media. You don't know everything about social media, either. BUT, you need clarity, instruction and examples. Zeroing in on what makes good content on social media--that's what you need. So this month I am focusing on Instagram. I'm going to let my research speak for itself. Here are good example of amazing social media from a restaurant. Here's what I learned.

2018 133

Bytes to Eat: Online Ordering Solutions for Pizzerias

Thrive POS

As any good comedian will tell you, delivery is everything. And when it comes to food delivery apps and services, the same rules apply. More and more customers are regularly using online ordering platforms to get restaurant food delivered to their home or office. And it is not just traditionally delivered items such as pizza or Chinese food either. Customers not only want delivery - they want options. According to a survey by Cowen and Co.

2018 84

More Trending

Learn The History Behind Halloween With Easy Halloween Cocktails

Bottleneck Management

In the United States, October 31st is a time for candy, costumes, and Halloween cocktails. If you’re planning a Halloween party, we’ve got some ideas for special potions to serve. Learn the history of Halloween facts, and impress your guests with easy Halloween cocktails and spooky alcoholic Halloween drinks. A Short History of Halloween. The origins of Halloween begin across the ocean—specifically in Ireland, Scotland, and the Isle of Man.

2018 90

[eBook]: Strategic Drink Pricing Guide

Sculpture Hospitality

[eBook]: Strategic Drink Pricing Guide. With a few pricing adjustments, and a slight shift in pricing strategy, most bars and restaurants could add significant profits without selling more drinks. The good news is that there are immediate action items you can take to improve profits in your bar operation. The key is moving from an overly simplistic pricing model to a more strategic pricing model.

2018 72


Future Food

“Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it” Francis Loughran, MD, Future Food As food, casual dining, bars and restaurant spending trends go, 2018 is looking to end much like its predecessor, at least in terms of industry growth and financial forecast. The consumer price index remains strong, with discretionary income stable, maybe even ticking up.

2018 84

What to Consider When Getting a Winery POS System

iTab POS

Point of sale systems have come a long way in recent years. They are no longer only used in restaurants but in bars, coffee houses, and even food trucks! Now, POS systems are increasingly being used in wineries. Inventory management capabilities of many systems have been improved drastically and automated stock management is something that appeals to winery owners everywhere. Small obscure wineries and large distinguished ones alike have been increasing their business efficiency with POS systems.

2018 46

5 Ways Instagram Can Help Boost Restaurant Marketing

Social Hospitality

Restaurant marketing is forever changed by Instagram. When you walk into a bakery and order a Triple Cheese Cheesecake, what is the first thing you do when it arrives? If you belong to the Instagram generation, you likely take out your phone to take a picture. You don’t yet know what it tastes like, but taking a picture of this delicious-looking dessert is a must, isn’t it? You’re not alone.

2018 193

Restaurant Taxes: Top 12 Tax Deductions and Tips For Restaurants

Harbor Touch

With Tax Day approaching, many people are getting the final touches done on their submittals. With restaurant taxes , you have some special tax considerations that are different from other business types. Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. Sales Tax Requirements.

2018 81

A Unique Experience Can Make Your Restaurant’s Food Taste Better


Experience matters for your restaurant. When there are so many dining choices and new restaurants seem to pop up daily, you need an edge to compete. How can you differentiate your restaurant? A new study from the Ohio State University and the University of Chicago might provide an answer. According to study authors Robert Smith […]. The post A Unique Experience Can Make Your Restaurant’s Food Taste Better appeared first on The Official Wasserstrom Blog.

2018 72

Are managers managing or are they leading?

Core Hospitality

Does the manager take enough time developing their people Are they rallying the staff pre revenue period with a shift meeting? Creating direction and synergy with the staff. Managing the staff to create the guest experience? Working the floor via the “Manager 500” operations model. Are the managers conducting any one on ones with staff that need it post shift? Are there section seminars scheduled for advance training monthly? Are the best staff on a development plan to potentially be leaders?

2018 107

Systems in a Restaurant

Food Business

THREE SYSTEMS FOR RESTAURANTS. This month I've find myself thinking, "the procedures in the restaurant arn't current!" Restaurants, cafes and breweries are ever changing, and hopefully ever growing. Adding technology is part of those changes. When a technological solution and system is working, then every day feels less chaotic. More like a train moving down the track. Ultimately if your not making money in your restaurant, chances are there is little to no structure.

2018 100

How to turn angry customers into fans


It doesn’t matter how awesome your food is – or that your friends think you’re a social genius. Facing angry customers is inevitable for anyone running a restaurant, food truck or food stand. Follow these five steps and transform difficult moments into positive customer experiences. All of a sudden you’re in front of an upset customer who just started yelling. In your face! Your pulse is rapidly increasing, in the heat of the moment, we advise you to …. Do listen, do not argue.

2018 54

The Most Challenging Restaurant Industry Technology Trends of 2018

Gecko Hospitality

Every industry is being revolutionized by evolving and newly emerging technologies these days. Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. While some technologies get cheaper over time, many introduce new costs that restaurants with notoriously thin profit margins aren’t well equipped to absorb.

2018 59

How To Hire High Performing Hospitality Employees

Harver Hospitality

Hospitality industry is struggling with high turnover rates. You can fight this by hiring the right people! Take a look at the skills high performing hospitality employees must have and how to measure them. Recruitment Inspiration Hospitality Data-Driven Recruitment Quality of Hire Recruitment

2018 58

Restaurant Consulting Tips for the DIY Restaurant Owner or Manager

MBB Hospitality

The restaurant business can be tough. It takes a strong passion for what you do to help you stick out the long hours and emotional and physical fatigue. If you are doing it alone, it can seem like a long uphill battle. Don’t worry though, help is on the way. Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by.

2018 40

The Importance of LMS Software for Small Businesses


Running a small business is no small feat. A small business owner has many hats to wear, and they can be overwhelming. According the Bureau of Labor Statistics, 50% of small businesses don’t make it past the fifth year. Those that do still face serious problems that threaten their viability and sustainability. One of the most serious issues, alongside lack of capital, is the lack of capable employees. Small business employees must multi-task, and that makes them all the more valued.

2018 98

Boost Customer Retention In Your Restaurant with Loyalty Programs and Marketing

iTab POS

Boost Customer Retention. People say that the ‘first impression is the most important’ and it is. But that does not mean it’s the only thing that’s important. A well-rounded experience is more than just the first impression. Especially in the business world, leaving customers with a memorable experience is vital for your business. It’s the experience that keeps people coming back. For the sake of our argument, we will break down the consumer experience into three stages: The first impression.

2018 43

Five Ways to Make Your Food More Instagram-Worthy

Social Hospitality

It’s no secret food is one of the most popular segments on Instagram. Restaurants are taking advantage of this trend by catering to Instagrammers. For example, many now use simple presentation and photography techniques to help make food images go viral. Making a dining experience more Instagram-worthy means paying attention not just to the appearance of the food itself, but also to the architectural aspects of the restaurant.

2018 162

Kitchen Equipment List That Every New Restaurant Needs

Harbor Touch

List of the Top 10 Must-Have Kitchen Equipment for Restaurants. Opening a brand new restaurant can be confusing and stressful. With so many different things to keep track of, it can be easy to forget kitchen equipment and appliances that are essential to operating your business. To help you stay on top of your to-do list and ensure that your restaurant opening goes smoothly, we created this list of the top 10 pieces of restaurant equipment that every establishment needs. Refrigeration Equipment.

2018 101

Advertise Your Restaurant Online? Your Ads Might Actually Be Helping Your Competition!


Online advertising has become an important part of restaurant marketing. With unprecedented reach and targeting options, online ads seem like a great way to reach potential customers. And often, that’s exactly what happens. But research has shown that sometimes online restaurant marketing can actually benefit the advertiser’s competitors more than it helps the advertiser itself. […]. The post Advertise Your Restaurant Online? Your Ads Might Actually Be Helping Your Competition!

2018 70

Insuring The Liquor Business

Hospitality Insurance Group

Insuring The Liquor Business. Name: Richard (Dick) Welch. Title: President and CEO, Hospitality Insurance Group. Age: 57. Experience: 30 Years. For the last three decades, Richard Welch has held a variety of roles in the insurance industry in Massachusetts and Connecticut. He spent most of his career at Travelers Insurance where he worked for 25 years, eventually rising to president and CEO of The Premiere Insurance Co. of Massachusetts, a subsidiary of Travelers.

2018 60


Food Business

KEEP CURRENT As an owner of a food related business, you have people and responsibility pulling you in different directions. So, if bringing one more task to your attention is not what you want to read, stop now, come back later.Know that its not good to ignore the appearance of your business. It's easy to tell yourself “no one notices” or you don't care, or even “it doesn't really matter”, or wish them away. But it does make a difference.

2018 100

5 loyalty hacks


One of the most important tasks for entrepreneurs in the food and drink business (and most others, to be honest) is getting customers to return – again and again. Here are 5 simple things you can start doing today in order to boost your customer loyalty. Initiate face recognition. It’s the simplest thing, but oh, so important. A customer that feels seen and appreciated also becomes loyal to your business.

2018 46

Does My Restaurant Need A Point-Of-Sale System? Or Is It A Waste Of Money?

BNG Point of Sale

Getting a point-of-sale system is one of the first pieces of equipment a restaurant owner debate spending money on when they are investing in a new establishment. Point-of-sale systems have the reputation of being an expensive piece of technology that rings up items and lets you process payments. However, investing time and money in utilizing your POS system can be the difference between your business keeping its doors open or it closing down.

2018 48

New HotSchedules Features Support Oregon’s Fair Work Week Requirements

Hot Schedules

As Predictive Scheduling legislation spreads across the nation, we continue to build new features that help managers meet their compliance obligations. HotSchedules already supports key provisions including the right to rest (aka: no more clopenings!), advanced notice, good faith estimates, and employee input to schedules , as well as general record-keeping requirements. This month we expand on these capabilities with support for the optional Oregon Voluntary Standby List (VSL) provision.

2018 83

Restaurant Staffing: 9 Tips for Hiring the Right Staff

MBB Hospitality

Owning and running a restaurant is a lot of hard work and you can’t be successful without the right team behind you. Hiring the right staff that has the skills and passion needed for this industry is crucial. Check out our guide: Restaurant Staffing: 9 Tips for Hiring the Right Staff: 1. Know Exactly Who You Are Looking for.

2018 40

5 Simple LinkedIn Tips to Boost Your Restaurant Management Network

Gecko Hospitality

LinkedIn may not be quite as big as Facebook, but it has around 250 million active monthly users, and it’s an ideal site for connecting with other restaurant industry pros. This professional networking site gets your name and business in front of existing and potential clients, vendors and partners. Below are five simple LinkedIn tips to boost your restaurant management network. Build Out Your Professional Profile.

2018 52

The Ultimate Guide to Turn your Restaurant into a Literal Money-Making Machine

iTab POS

Running a restaurant business is no easy feat. You need to work round-the-world and time is limited for you. In such circumstances, your ability to run business operations without reducing the quality of food and service can be the difference between failure and success. Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers.

2018 40

How to market your restaurant online

Takeaway Solutions

These days it is more important than ever to market your restaurant online. With smartphones and social media, people turn to these for food purchases. You need to take advantage of these opportunities so people can find you. Whether it is to book a table in your restaurant or to order takeaway, online marketing is important. Here are some things to consider when to help market your restaurant online.

2018 43

7 Must-Have Restaurant Technologies of the Future

Harbor Touch

Restaurant of the Future: 7 Must-Have Technologies. The reality about the emerging Internet of Things (IoT) has made every business modeler begin to conceive the operations of their enterprises in a manner that overtly embraces technology. The restaurant industry is principally one of them. Even customers expect this paradigmatic shift for an all-round, optimal improvement of the industry.

2018 60