Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Preparing for the Unknown: Restaurant Crisis Management Made Easy

Modern Restaurant Management

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their r

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9 Tips to Maximize Profits from your Menu

Restaurant Engine

Choose your most popular dishes to live at the top of your menu. With rising food costs from inflation and your need to stay on top of your revenue, it’s never been more important to fine-tune all of your costs. One of the best ways to control costs and boost revenue is by using a bit of menu engineering. In this article, we look at nine tips to maximize profits from your restaurant’s menu.

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No One Has What It Takes to Lead Margaritaville

EATER

The exterior of the Margaritaville Resort Times Square. | Clay Williams/Eater Who among us can “work in a constant state of alertness”? Ah, Margaritaville Times Square , a land of contrasts. A beacon of beach chill in the middle of New York’s most upsettingly busy neighborhood. A place with terrible food and surprisingly good cocktails. A place that has filed for Chapter 11 bankruptcy twice in an attempt to refinance $309 million in debt , raising the question, “If Margaritaville is foreclosed,

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How to Maintain and Monitor a Restaurant Inventory Spreadsheet

Sculpture Hospitality

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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3 Must-Have Features to Consider When Choosing an LMS for Restaurants

Crunchtime

In the fast-paced and dynamic world of the restaurant industry, staying ahead of the curve requires a commitment to continuous learning and development.

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The only woman in the room: How women are opening doors to the restaurant C-suite

Restaurant Business

Women remain underrepresented in the executive ranks nationwide. But things are improving, especially at restaurant chains. And these CEOs are leading the way.

More Trending

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How Ben’s Friends combats addiction in the hospitality industry

Open for Business

OpenTable is proud to announce a new partnership with Ben’s Friends, a nationwide food and beverage industry support group offering community, hope, and a path forward to those who struggle with substance abuse and addiction. One of the things that makes Ben’s Friends so effective is that they provide all services free of charge to chefs, line cooks, bartenders, servers, back-of-house team members, and so many more.

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Predictive Scheduling Deep Dive: What Restaurant Operators Should Know

Crunchtime

In A History and Overview of Fair Workweek Laws for Restaurants , we provided a brief history of Fair Workweek laws and their implications for restaurants in different jurisdictions. We also shared the most common Fair Workweek requirements that impact restaurants in The Restaurant Operator’s Guide to Fair Workweek in 2023. In this article, we’ll dive deeper into a type of Fair Workweek law known as predictive scheduling, and we'll discuss in more detail the associated penalty pay that restauran

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How Hygiene Can Bolster Restaurant Performance and Satisfaction

Modern Restaurant Management

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Restaurants are confronted with providing the best experiences possible, all while maintaining optimal revenue and efficiency. Making your restaurant more organized can take a variety of forms, but one place to start is your hygiene workflow.

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META BOFINGER’S RESTAURANT SECRET

Culinary Cues

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. These traditional restaurants and diners were closely aligned with the community where they staked claim to a brick and mortar gathering place.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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The Casual Opulence of the Metal Coupe Glass

EATER

No dessert at Le Crocodile leaves the kitchen in a coupe alone. | Makani Kirwin Simple silver vessels have become a fixture at restaurants, ice cream shops, and on aesthetically minded Instagram tablescapes Everywhere I look there are metal coupe glasses. At restaurants, the coupes carry desserts, as has long been classic: cremolata at Una Pizza Napoletana in New York City, sorbet at Lutèce in Washington, DC, a cherry-topped soft serve at Esmée in Copenhagen, or a chocolate cake piped with coque

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Jay Pandya, who owns Boston Market, files for personal bankruptcy

Restaurant Business

The operator of the struggling rotisserie chicken restaurant chain is also accusing US Foods of overcharging for food and keeping supplies low, leading to substitutions and closures.

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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APPRECIATING HOSPITALITY WORKERS

Culinary Cues

This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season. Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Go Magnum or Go Home

EATER

Expert advice for buying bigger bottles this party season If you’re having friends over for a holiday party, instead of buying a few normal bottles of wine, dream big and go for a magnum. Nothing kicks a party into high gear like pulling a monster Champagne bottle out of the fridge, popping the cork, and letting the crowd go wild. It’s drinks and a photo opportunity in one oversized package.

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A Comprehensive Guide to Tip Laws in California

7 Shifts

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

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MRM EXCLUSIVE: The Tipping Point Is Now

Modern Restaurant Management

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Diners are the most willing to tip consistently at fine dining establishments.

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Shake Shack's C-suite will look different for the next phase of growth

Restaurant Business

The chain was already looking for a new COO. Now the search is on for a new CEO. If an activist investor has its way, the leaders will have strong operational experience in limited service.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Sweetest Way to Celebrate a Book Is by Putting It on a Cake

EATER

Gina Chung’s book cover cake was actually an ice cream cake. | Jemimah Wei For some authors, the book cover cake has become a publishing rite of passage In the middle of the New York City launch party this spring for Gina Chung’s debut novel, Sea Change , Chung’s friend Vanessa Chan snuck out to pick up a surprise. At Carvel, several blocks away, a sheet of ice cream cake was waiting.

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Texas Restaurant Tip Laws: Understanding Tip Credits, Taxes, Service Charges and More

7 Shifts

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

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Elevating Diners’ Experience and Restaurant Revenues During the Holidays

Modern Restaurant Management

One of the most exciting parts of watching Olympic swimmers race is seeing the “underdogs” come from behind and win. Knowing they have one last chance, these athletes harness every bit of their strength, move steadily to the front of the pack, and finish first in a dramatic moment. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

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Report offers a new narrative of how Starbucks landed in union trouble

Restaurant Business

Though commissioned by Starbucks, it faults management for its naivety and misread of the situation, but says the chain never aimed to bust the union.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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The Next Wave of Korean Barbecue Is Here

EATER

The ssam set at Jeju in Portland, Oregon. | Celeste Noche/Eater From centralized wood-fired grills to classic upsells like truffle and uni, Korean barbecue spots are firing things up At the Michelin-starred Korean restaurant Cote, diners load the familiar Korean barbecue tabletop grills with galbi and skirt steak, yes, but also USDA Prime cuts and A5 wagyu meats.

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A deep dive into Massachusetts’ restaurant labor laws

7 Shifts

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. Plus, their “triple damages” clause makes labor law violations far more expensive in Massachusetts than in most other states.

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Maximize Saturday Night (Infographic)

Modern Restaurant Management

Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink sales from happy hour through the early hours of the morning. Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. stay the longest and le

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Wendy's takes its shot at AI drive-thrus

Restaurant Business

The burger chain has four in operation and plans to test more of them this year and next as rival McDonald’s is set to decide the future of its own effort.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Review: ‘The Taste of Things’ Tries to Capture the Magic of Cooking for Those You Love

EATER

IFC Films The languid 19th-century French romance stars Juliette Binoche as an ailing cook and Benoît Magimel as her devoted lover It is around mid-morning on a day in 1889, and just as she’s ladling pools of cloudy stock over fish, Eugénie (Juliette Binoche) loses her balance. She and her two young helpers in this French countryside kitchen have spent hours peeling cherry-red crayfish and roasting rosy loins of veal for her boss of 20 years, a gourmand named Dodin Bouffant (Benoît Magimel), and

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Texas Restaurant Tip Laws: Understanding Tip Credits, Taxes, Service Charges and More

7 Shifts

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

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3 Tips for Creating Holiday Schedules for Your Restaurant

Crunchtime

Follow these tips for smooth scheduling at your restaurant this holiday season. Holidays and special events can wreak havoc on restaurant schedules. Managers must account for spikes in demand that can be unpredictable, and employees often request time off during the holidays. A smaller pool of available team members, paired with more customers coming through the door is a recipe for a scheduling dilemma.

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CosMc's wasn't McDonald's first attempt at a second concept

Restaurant Business

Restaurant Rewind: The home of the Golden Arches has looked at ventures ranging from a piano lounge to a Disneyland-like theme park. Why is it still a single-brand operation, CosMc's aside?

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.