Sat.Dec 14, 2019 - Fri.Dec 20, 2019

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Chargebacks: A Fast-Growing Threat Facing the Restaurant Industry

Modern Restaurant Management

The sales model referred to as “buy online, pick up in store”—commonly shortened to BOPUS—is one of the fastest-growing trends in the food service industry. After all, what’s not to love about this sales channel? The arrival of BOPUS means your customers can have access to your products at any time with just a couple of clicks.

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A Restaurant Management Tip: 4 Common Human Errors and How to Minimize Them

Michael Hartzell - Restaurant Marketing

We all do it. Fumbling numbers and names are part of human nature. But you can reduce the risk of human errors by using digital tools. These target weaknesses in recording and communication – fundamentals in dining establishments, which often operate on very slim margins. 52% of restaurant owners report that high food and operating costs are among their top challenges.

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DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template)

Buzztime Business

Bar and restaurant scheduling is the ultimate balancing act. Schedule too few employees? Make sure you are covered with these dos and don'ts for scheduling. The post DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template) appeared first on Buzztime.

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5 Tech-Savvy Ways to Improve Your Restaurant Sales

Social Hospitality

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant? Do your part to improve how the front of house and back of house work together.

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The Complete Guide to Restaurant Costs

Restaurant365

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Success in the restaurant industry is notoriously difficult, and one main factor is that restaurants, even from the beginning, underestimate the amount of capital it takes to run operations.

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Protecting Your Restaurant’s Brand & Reputation

Next Restaurants

A restaurant’s reputation is vital to its success. Your customers may decide to visit or avoid your business based on what they’ve heard from friends and family or read online, after all. As a restaurant owner, you have many different priorities, but it’s so important not to overlook the necessity of protecting and managing your restaurant’s brand and reputation, both on and offline.

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Why Collecting Customer Feedback is Important for Restaurants?

Bingage

Your Engaged customers make 56% more visits per month than not-really engaged customers… The question is here is, how to create that engaged customers, how to gain more repeat customers? is the answer is simple… Related Read: Importance of Customer Retention. Make them loyal with your business, customer loyalty arises when they are satisfied with your product or services, they feel like getting privileges.

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5 Low-Budget Ideas to Promote Your Restaurant

Gecko Hospitality

You don’t need high overhead to promote your restaurant with a high return. You just need a little creativity and some elbow grease, along with the Internet, to start filling tabletops during happy hour. Here are some of the best ideas for promoting your restaurant with a small marketing budget. You Don’t Need Money to Sell More Entrees. You know the adage, “You have to spend money to make money.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Preventing Dreaded Dead Zones in Restaurants

Modern Restaurant Management

Now that we live in an age where we have basically unlimited choices when it comes to cell service provider and brand of phone, it might seem impossible that there could be such a thing as a dead zone anymore. Sadly, they do exist. Dead zones , or areas where consumers receive no cell signal whatsoever, are common in certain areas such as inside of concrete, steel, and glass restaurants.

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WORKING IN A PROFESSIONAL KITCHEN IS BASIC TRAINING FOR LIFE

Culinary Cues

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. It was, ironically, my first time on a plane and considering that this was at the peak of the Vietnam War, I was doubly nervous. It had been my second year in college when in the first draft lottery – my number came up as 17. I managed to sign up for a National Guard Unit and at least felt that after “Basic” I could count on staying away from the jungle.

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12 Restaurant Lunch Specials: Make Lunch the Most Important Meal of the Day ???

7 Shifts

It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? Get ahead of it with our 12 favorite restaurant lunch special ideas for you to feature.

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Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Perfect Daily Grind

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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RESTAURANTS WORKSHOPS

Food Business

When I ran my restaurant one of the many things that made ownership difficult was getting staff on the same page, so the guests’ experience is actually what you intended. That’s why there is value in workshops. I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led.

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Eatertainment Explained

Modern Restaurant Management

As a concept, “eatertainment” is not new. It’s evolved from the “arcade and pizza” format of Chuck E. Cheese and Gattiland to venues that offer several activities including Pinstripes and the ever-expanding Punch Bowl Social and target adults. Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” The “eatertainment” concept emerged in the early 2000s due to the ri

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What to Look for in Hospitality POS Software for 2020

Focus POS

Considering an upgrade in 2020? If so, it’s critical to ensure you don’t rush into a decision before you’ve truly thought about it. Not only will you need to evaluate your current business needs. You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. Here’s what to look for: Robust and Insightful Reporting Tools.

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How to Establish a Stronger Online Presence for Your Restaurant in 2020

Next Restaurants

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. Establishing a stronger digital restaurant presence is one such way to promote your restaurant, as well as attract and retain customers.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Tasting Wine With Sergio Zingarelli

Sante

Rocca vineyards_2.jpg. Author(s): Penny Weiss. Teaser: A fabulous vertical tasting of wines from an historic cru, plus a few extra treats for your wine cellar! Nestled in the gently rolling hills of Tuscany in the heart of the Chianti Classico zone lies the family-run estate of Rocca delle Macìe. The late Italo Zingarelli, a well-known actor who was also at age 28 the youngest movie producer in Italy, decided to pursue his true passion and lifelong dream of producing wine.

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MRM Plant-Based: Trends in Meatless and Copper Branch Expands in Time for Veganuary

Modern Restaurant Management

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Meatless Trends. As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties.

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2020 Technology Trends for the Restaurant Industry

Transact

2020 is just around the corner and it’s an exciting time to be in the business! Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . Mobile Technology. There’s an app for everything these days.

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Zomato is likely to Buy Uber Eats India: Latest Report

Bingage

Highlights : 1. Zomato to buy Uber Eats India 2. Uber Eats India Currently Valued at $400 million. 3. Uber might invest between $150 – $200 million in Zomato. The high performing online food delivery industry in India is all set for a big turn, As per the latest report by TechGuru on Monday – Uber likely to sell it’s Uber Eats India to the biggest rival zomato.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Restaurant Gift Cards: The Gift that Keeps on Giving

Xtra Chef

‘Tis the season of gift giving. And what better way to celebrate than offering gift cards for your restaurant. They’re a great way to boost cash flow, while beefing up your customer base and encouraging repeat visits (a win-win-win, right?). But before you rush off to print hundreds of holiday-themed cards, it’s important to do your homework.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. This was largely due to a favorable shift in the Thanksgiving holiday.

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Restaurant Accounting Basics

Lavu

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. issues when it comes to accounting. Restaurant accounting includes items unique to the food service industry. Whether. you outsource your accounting function or not, you would benefit from learning at least the basics. Payroll. Payroll probably represents the largest portion of your expenses.

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Drowning in Data? Integrated Analytics Can Be Your Lifeboat

Hot Schedules

Blog. Drowning in Data? Integrated Analytics Can Be Your Lifeboat. How can you get the information you need, when you need it? How do you gain actionable insights from the data you have? Integrated analytics can help. T he software and systems that serve today’s hospitality industry are constantly gathering data. They amass a huge amount of information about how customers behave.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.