Sante

APRIL 11, 2022

Here’s how your restaurant business can swim in revenue and cost savings— even when the labor pool is shallow.

Management 189

Management Management 189

Modern Restaurant Management

APRIL 12, 2022

“I just don’t understand,” the restaurant owner lamented as we discussed a recent customer incident. “He said he was excited to finally be able to eat inside again. and then five minutes later, he storms out because we can’t seat him right away. Doesn’t he realize how short staffed we are?!” It’s a dilemma vexing restaurants across the country.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

7 Shifts

APRIL 14, 2022

In the wake of the great resignation , restaurants have been raising labor costs to both attract and retain all-star employees. These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

EATER

APRIL 13, 2022

Carmen Chan. Helen Cho has worked with Anthony Bourdain, W. Kamau Bell, David Letterman, and Lisa Ling. Here’s how she became a television showrunner. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Helen Cho. Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-trave

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Travel Food Take-out Hiring 348

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Culinary Cues

APRIL 13, 2022

Cooking and eating are two of the great pleasures in life. They are sensual in nature, vividly stimulating sight, sound, touch, smell, and taste as we participate in a process of transitioning Nature’s ingredients through the application of heat and seasoning. When cooking and eating add tradition and structure they become “dining”, an entirely new process that builds memory and organizes digestion into silos of recall, history, and correctness, but at their core – these two elements of li

Coaching 442

Coaching Reference Food Order Customer Experience 442

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

EATER

APRIL 12, 2022

Walwala Jalalzay made it out of Afghanistan. Now she’s serving fellow refugees quintessential dishes from the home they left behind. There are no signs or boards to help find the Kabul-Shengjin Cafe. The small Afghan restaurant is tucked away at the south end of a five-kilometer stretch of the Shengjin Beach, in a quiet little coastal town by the Adriatic Sea in Albania.

Small Business 264

Small Business Customer Experience Seasonal Menu Serving 264

Goliath Consulting

APRIL 11, 2022

Spring is still blooming, but summer food trends are brewing. Restaurant chefs are ready to reconnect with their kitchen to create new recipes for the steaming hot weather in the next few months. However, due to supply chain issues and food shortages, chefs are doing their best to work with what they have. Thanks to social media, there are new food hacks, and you can always find a trending food item or recipe there.

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2022 Food Social Media Food Supply 195

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with on

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Perfect Daily Grind

APRIL 15, 2022

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 11 Apr. SCA announces winners of 2022 Best New Product and Coffee Design Awards. The winners were announced at the Specialty Expo held in Boston. Best New Product winners include the POUR’D coffee dispenser from Marco Beverage Systems and ROEST’s L100 countertop roasting solution.

2022 165

2022 2021 Certification Consumer Goods 165

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

APRIL 14, 2022

Lola Landa in front of Kafe Jerusalem | Kafe Jerusalem. Lola Landa, owner of Lviv’s Kafe Jerusalem, adjusts to a new normal during wartime: serving her customers while volunteering to feed Ukraine’s refugees Kafe Jerusalem has been a staple in Lviv, a city in western Ukraine, for the last 14 years. The cafe specializes in Jewish cuisines, encompassing dishes from Ashkenazi and Sephardic communities across Europe and the Middle East.

Dietary Restrictions 246

Dietary Restrictions Kitchen Safety Food Safety Seasonal Menu 246

Sculpture Hospitality

APRIL 12, 2022

One of the most important steps in improving your bar’s profitability is to implement an effective bar inventory management program. The problem is, inventory management can be a bar manager’s worst nightmare.

Inventory 148

Inventory Bar Management Management 148

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing. In addition to cost considerations, efforts to structure these types of benefits are complicated by compliance requirements and the challenge of communicating and promoting a positive employee experience.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

Thrive POS

APRIL 13, 2022

Buy a new pizza place using Thrive Pizza Point-of-Sale? First of all, congrats! We are committed to helping you build this business. Second, you may be feeling a little uncertain about what changes you need to make to your point-of-sale and credit card processing accounts.

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Point of Sale POS Delivery Technology 133

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

EATER

APRIL 13, 2022

Netflix. Netflix’s latest hit is a 30-year-old Japanese television show where parents trust their toddlers to go it alone I’ve spent the better part of two weekends watching young Japanese children run mundane errands, and I wouldn’t have it any other way. Old Enough (marketed as Hajimete no Otsukai , or “My First Errand,” in Japan), is a recent viral sensation on Netflix — but it’s been a phenomenon in Japan for 30 years, where something like a fifth of the population tunes in each broadcast.

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Food Safety Food Transportation Seasonal Menu 279

Restaurant Den

APRIL 13, 2022

A restaurant’s success is often only seen from the front-of-house. The delicious food, extravagant menus, and mood setting decor all play a role in that success. However, an efficient back-office is just as important. Restaurant accounting management software helps to take care of your financial information and to ensure that your restaurant is remaining profitable. […].

Management 105

Management Management Front of House Back of House 105

Modern Restaurant Management

APRIL 14, 2022

Go into the grocery store and you can find many QSRs’ signatures items on shelves and in freezers – everything from sauces to appetizers to make-it-yourself-at-home ingredients. You can also walk into a trendy clothing retailer and find t-shirts from QSRs with both vintage and current logos. In line at Dunkin’, you can pick up mugs, keychains and shirts along with a French cruller and coffee.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Next Restaurants

APRIL 15, 2022

Did you know that 90% of guests research a restaurant on the internet before visiting it? . What’s more, 57% of these folks view the restaurants’ websites before choosing the one they should visit. In other words, if a new customer arrives at your doorstep, they most likely found out about you on the web. So, what made them choose you over the others?

Online Ordering 111

Online Ordering Design Ordering Mobile Ordering 111

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

EATER

APRIL 14, 2022

Increasingly, food is fashion. And that now counts your signature scent. | Nat Belkov/Eater. Restaurant- and food-inspired fragrances are a sensory feast. Literally. In March, indie perfume brand D.S. & Durga launched an eau de parfum called Bistro Waters , inspired by ’90s-era restaurants in NYC. There’s a base of basil, nutmeg, and moss water, with a heart of mandarin, green pepper, and pea flower, finished off with top notes of lime flower, coriander seed, and pear.

Transportation 264

Transportation Food 2012 Influencer 264

The Wine Knitter

APRIL 10, 2022

​Whether celebrating Easter, Passover, or a “just because” moment, I have a few wines and recipes to grace your table and please your palate. Easter Jean-Luc Colombo Cornas “Terres Brûlées” 2018 Photo credit: Penny Weiss Jean-Luc Colombo winery is located in the northern appellation of Cornas in the Rhône Valley, France.

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2018 Reference Serving Vineyard 128

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. A year ago, the restaurant industry was hopeful as it anticipated the vaccine rollout. Consumers, tired of social distancing and ready to shed their ‘pandemic pod,’ were eager to get out.

Pricing 474

Pricing 2021 2022 Fast Casual 474

Foodable

APRIL 12, 2022

Listen to "202. Bitcoin Set to Invade Restaurant Payments" on Spreaker. Mobile payment app Strike has partnered with Shopify, alternative payment provider Blackhawk Network, and point-of-sale supplier NCR to create a new US payment system that allows merchants to quickly receive payments in dollars after people pay with crypto. My latest video on this announcement.

Point of Sale 115

Point of Sale 2019 Technology Marketing 115

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

EATER

APRIL 13, 2022

Howard Schultz. | Stephen Brashear/Getty Images. The Starbucks CEO reportedly confronted a unionizing barista at a Long Beach, California meeting This week, the Starbucks union wave continued its sweep across the country with a victory at three newly unionized stores in Ithaca, New York. Now, 16 Starbucks locations across the country have voted to unionize, and more than 150 more will soon hold votes on whether to unionize.

Employee Relations 264

Employee Relations Leadership Waste Operations 264

Bottleneck Management

APRIL 11, 2022

2021 Core Four Awards. Each year, Bottleneck Management recognizes employees who demonstrate the best representation of our four core values; understand, support, empower and enjoy. The Core Four Award goes to one Heart of House team member, one Front of House team member, and one Home Office team member. The 2021 award winners are Colter Potts, Luis Zambrano, and Hector Soteno.

2021 78

2021 Front of House Back of House Leadership 78

Modern Restaurant Management

APRIL 15, 2022

Instagram has become one of the most popular social media platforms for marketing. From start-ups to the leading international brands all put a lot of emphasis on Instagram marketing to boost their marketing efforts. We have all taken pictures of neatly presented dishes from our favorite restaurants to post on Instagram, so it makes perfect sense for restaurants to prioritize Instagram as a marketing channel.

Marketing 493

Marketing Influencer Social Media Food Supply 493

Sculpture Hospitality

APRIL 12, 2022

One of the most important steps in improving your bar’s profitability is to implement an effective bar inventory management program. The problem is, inventory management can be a bar manager’s worst nightmare.

Inventory 78

Inventory Bar Management Management 78

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Bizimply

APRIL 13, 2022

It’s 2022 and employee scheduling software is taking over. Do you recognise the importance of an employee scheduling software? The post Employee Scheduling Software and Why You Need It appeared first on Bizimply.

2022 98

2022 Management Management 98

The Restaurant Group

APRIL 15, 2022

How Restaurant Branding Affects Business. There’s no doubt that restaurant branding is essential. It can mean the difference between becoming a dining establishment of choice and a restaurant that struggles to attract customers. But what exactly goes into restaurant branding? And how can business owners make sure they’re doing it right? In this blog post, we discuss the importance of restaurant branding and how it can help you create a successful dining brand for your business.

Customer Service 78

Customer Service Customer Experience Uniforms Dine-in 78

Modern Restaurant Management

APRIL 13, 2022

Biophilic design is shaping up to be a major trend for 2022. Of course, trends come and go, so we can often be sceptical when it comes to implementing design trends – is it worth investing in? Well, this particular style dates back as far as 1984 , when the concept was introduced by E.O. Wilson through his book Biophilia. And it has many benefits for well-being, through simple additions of nature.

Design 508

Design 2022 2050 Outdoor 508

Ken Burgin

APRIL 10, 2022

In this podcast, Ken Burgin talks with Mark Khoder from YourSocialChef. He develops and manages social media and marketing campaigns for a wide variety of cafes, restaurants and food brands. As you will hear in the discussion, he is 100% focused on getting the best return on investment, to help your brand and income grow. There’s no shortage of social media options, and it’s easy to be excited by the latest ‘shiny object’ – but the result is often chaos, and disappo

Social Media 60

Social Media Marketing Email Marketing Events 60

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business