Sat.Jan 02, 2021 - Fri.Jan 08, 2021

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Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic. In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc.

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6 Restaurant Inventory Management Best Practices You Need to Know

Sculpture Hospitality

It may be repetitive and time-consuming, but restaurant inventory management really is one of the most important aspects of your job as a restaurateur.

Inventory 148
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What Goes Into Designing a Wine Label?

EATER

Three designers on the inspiration that goes into creating the bottles you reach for. My relationship with wine started when I was a sophomore in college and my friends and I would trek to the liquor store in downtown Baltimore that didn’t card. Usually, we’d buy a liter of Yellow Tail or Carlo Rossi to take to house parties. I wasn’t so interested in the flavor profiles, the tannins, or whatever; I was interested in getting sloshed for cheap.

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THE 2021 CHEF SKILL SET

Culinary Cues

It is always safe to say: “things change”. Change is an inevitable part of life and as we all know if we fail to recognize that and adapt – we can become obsolete. Throughout history there are countless examples of those who ignore or seem paralyzed by the need to change as their industries or specific job descriptions evolve. This is reality, a reality that is quite predictable although the pace of change is now much more rapid than in the past.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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How Video Email Marketing Can Improve Your Restaurant Branding

Modern Restaurant Management

There is no other visual that can communicate as effectively and quickly as video. Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. In fact, 65 percent of small businesses use email to communicate with their clients. Video email marketing makes a lot of sense. This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back.

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5 tactics for restaurant success in 2021

ChowNow

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you. In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot.

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Simple Restaurant Marketing Plan for 2021 [PDF Template]

7 Shifts

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more.

Marketing 195
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Three Critical Restaurant Advertising Strategies for 2021

Modern Restaurant Management

2020 was difficult for everyone, and the restaurant industry wasn’t spared. With millions out of work and nearly 100,000 restaurants closing, the industry took a hard hit. $165 billion in revenue was lost just from March to July, and it’s estimated to be $240 billion by the end of the year, according to the National Restaurant Association.

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Flexible Covered Period and Expanded Allowable Expenses Makes Newest Round of PPP Funds More Advantageous for Restaurant Businesses

Restaurant365

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. Mercifully, it contains some help for restaurant businesses hurt by the pandemic, with the inclusion of funding for a second round of forgivable loans through the Paycheck Protection Program (PPP) for small businesses experiencing significant revenue losses.

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16 Exciting Ways to Eat in Albuquerque Right Now

EATER

Combo plate at Duran Pharmacy | Bill Addison. Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. While the city has a strong culinary identity rooted in classic Southwestern flavors, its food scene is truly as diverse as its people.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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The 16 Best Restaurant Management Software in 2021 and the Features You Need

The Eat Restaurant

The Food & Beverage industry is a constantly evolving playing field. Practices that were acceptable just a few years ago are quickly becoming phased out in favor of faster and more efficient methods of operation. One aspect of restaurant operation that has seen the most change is that of restaurant management software. Every day new systems pop-up that are able to do certain tasks in a fraction of the time and with more precision than what was previously achievable.

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The Powerful Potential of Email Marketing for Restaurants (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant marketing advice with Johann Moonesinghe, Founder and CEO of inKind, a unique restaurant financing engine that’s already helped more than 460 restaurants around the world. “Email marketing is actually in our experience, probably the best form of marketing that a restaurant can and should be doing.

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How to use QR code menus

Deliverect

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

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Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital

Black Box Intelligence

FROM THE. DESK OF. KELLI VALADE. As we begin 2021 hopeful for a better and brighter year for the restaurant industry, our team at Black Box Intelligence has some exciting news to share. This week , we completed a transaction with Diversis Capital , a Los Angeles-based buy-out firm focused on software and technology-enabled organizations. This transaction will supply our team with a significant investment of growth capital and additional operational expertise. .

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Santé Gets a New Look for the New Year and Beyond.

Sante

Emiliano De Laurentiis. Serving you since 1996, Santé is about insights into the restaurant business. Whether you’re a restaurateur or a restaurant enthusiast, we are here to elevate hospitality standards. In this new year, we are excited to launch our updated web site featuring an online magazine-style look with bold, beautiful images and improved readability.

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Navigating Employee Handbook Changes in a COVID-19 World

Modern Restaurant Management

Every restaurant business needs some form of an employee handbook. This vital management tool is more than just a long list of workplace rules and regulations. It’s an introduction to your company culture and a road map for how to operate. It should serve as a guide for your employees to reference on an ongoing basis. COVID-19 has drastically altered the way many businesses operate, which should require handbook changes.

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Grow your Restaurant Business By Building a Better Customer Persona

The Restaurant Times

Creating innovative customer personas helps you to engage and attract your ideal customers. A high level of competition in the restaurant industry places greater demands on restaurants to serve customers better, each day. Even with the right amount of funds, there are some restaurants that fail to survive. The major reason behind this is that they didn’t have anything that the customers would like exclusively.

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How to use QR code menus

Deliverect

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hospitality Insurance Group Launches ‘Pay as You Pour’ Program

Hospitality Insurance Group

New Liquor Liability Financing Will Help Seasonal Businesses with Cash Flow. Hospitality Insurance Group is launching a new program that will give bars, restaurants, and any other eligible liquor liability policyholders more flexibility in how they pay their insurance premiums. The Pay as You Pour program, offered in partnership with First Insurance Funding, will help businesses improve their cash flow by basing their bimonthly premium payments on how much liquor they sell.

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How to Utilize Technology to Keep Your Restaurant Staff Safe This Winter

Modern Restaurant Management

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees.

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How to Build Your Nail Salon’s Menu

Indoor Media

When we say “Nail Salon Menu,” we’re talking about your salon’s list of services. Building a list is about providing information to your current and potential customers in a clear, accessible format so that they can make informed buying decisions. The right design will lure your customers in and give them an easy path from one service to the next. Anything too busy — or too bare-bones — could drive potential customers away or prevent current customers from purchasing additional services.

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How To Build An Effective Staffing Model For Your Business

Sling

Do you want to provide a structure for your business’s labor needs and get the most out of your current resources and performance? You need a staffing model. By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. In this article, the workforce-management experts at Sling discuss everything you need to know to build an effective staffing model for your business and to schedule your tea

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Castello di Fonterutoli, 24 Generations Of Winemaking

The Wine Knitter

It is a New Year and with it brings new beginnings, new hopes, and the anticipation of being able to travel again. In the meantime, I am continuing my virtual journey to wine regions around the world. Photo courtesy of Castello di Fonterutoli My visit today is to Castello di Fonterutoli located in the beautiful region of Tuscany in central Italy. Centered in the heart of the Chianti Classico zone, Castello di Fonterutoli’s property stretches across 1600 acres, with seven areas under vine f

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Conversations at the Pass

Modern Restaurant Management

These are certainly challenging times for the restaurant industry with restaurant models seemingly evolving on a daily basis. “Restaurants will survive,” said Chef Andre Natera. “They’re not going anywhere, but the market can’t support the old models. Restaurateurs need to be nimble.” Top-of-mind restaurant industry issues will be discussed on the new season of Run the Pass , hosted by Natera, who also serves as executive chef of the Fairmont Austin Hotel.

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How to Build an Online Appointment Book For Your Salon

Indoor Media

Today, 35% of people prefer to book their appointments online. For people under 35, that number is even greater, with many refusing to book over the phone or in person. With so many consumers preferring to book service appointments virtually, online appointment booking software is necessary for businesses like hair and nail salons. Without a website to support online bookings, you may be missing out on an entire consumer base.

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Viennetta, the Fanciest Dessert of the ’90s, Is Back

EATER

cyclonebill/Flickr. The height of sophistication — and the freezer aisle — is returning after 30 years One of the joys of becoming an adult is realizing the foods that you as a child thought were reserved for billionaires — Ferrero Rocher chocolates, a Hershey’s Symphony bar, the Big Brand cereal — are just things you can buy at your local grocery store.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Search Engine Marketing for Hotels in 2021

Gourmet Marketing

As one of the most reliable advertising initiatives, SEM (Search Engine Marketing) is a must for hotels and the hospitality industry in general. A tried-and-true initiative, it is integral in the hotel digital marketing mix and one of, if not the best, ways to gain visibility on search engine results pages (think Google & Bing). With Google consistently rolling out new updates, it’s crucial for SEM to be one of the mainstays in any digital marketing strategy, with enough budget to pivo

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How Restaurants Can Make 2021 the Year of Produce

Modern Restaurant Management

It is official, the UN has declared 2021 the International Year of Fruits and Vegetables. With the produce industry, we’ve been seeing consumer interest move towards more vegetable centric diets and nutritious eating. With this declaration from the UN, restaurants have a great opportunity to work this campaign into their brand strategy from items on the menu to messaging that promotes more vegetable offerings.

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How to Send Push Notifications From Your Dry Cleaning Business

Indoor Media

If you think your business doesn’t need a website, then you’re wrong. One reason why large companies and chains steal customers away from local businesses is simply because they’ve built a brand too big to fail. Clients accept the frustrations that come with trusting large, impersonal chains because it seems accessible, reliable, and legitimate. No matter the business, if it’s a national chain, it has a website.

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LA’s Historic Queer Nightlife Community Is Disappearing Due to Coronavirus

EATER

Studio City’s iconic 52-year-old Oil Can Harry’s is just the latest loss in a season of shutters, and there’s one landlord behind many of the biggest closures [link].

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.