EATER

JUNE 11, 2022

James Beard Foundation. Congratulations to all the winners Tonight, the James Beard Foundation announced its Media Award winners for 2022, the first awards doled out by the foundation after a two-year hiatus. Some highlights: Cookbook author Kristina Cho was a double winner, taking home the Baking and Desserts award for her debut cookbook Mooncakes and Milk Bread , in addition to earning the foundation’s Emerging Voice award in the books category.

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2022 Social Media Magazine Book 284

Embrace the Suck

JUNE 13, 2022

Interview Series: Brian Duncan of Down To Earth Wine Concepts. Here is another interview from The CONQUER Online Restaurant Summit with my friend Brian Duncan. Brian always has a unique understanding and view of the world. The topic for this talk was how Restaurant Culture is in Crisis. Donald Burns: Hey, welcome to the Conquer Online Restaurant Summit.

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Retail Social Media Take-out Events 221

Modern Restaurant Management

JUNE 13, 2022

After a tumultuous few years, hourly workers across industries, including hospitality, continue to feel the strain of the pandemic. From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Now more than ever, business owners must actively support their employees to increase morale, job satisfaction, and staff retention.

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2022 Communication Customer Experience Customer Service 547

7 Shifts

JUNE 16, 2022

What do site visits, paperwork, and meetings have in common? They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. That's why many franchisors rely on a franchise advisory council (FAC). These groups provide actionable insights and recommendations from those who spend their days in the thick of it.

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Franchise Franchising Communication Front of House 370

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Why would I choose to support a locally owned restaurant? Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States.

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Fine Dining Food Supply Customer Service Presentation 474

EATER

JUNE 16, 2022

Bing bread at Parachute. | Parachute. Breaking down the food, labor, and fixed costs of Parachute’s famous bing bread We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I could make this dish at home for $5,” goes the refrain. Could we? Here, Eater looks at all the costs in a popular restaurant dish to see what goes into it, and how much profit comes out.

Menu 284

Menu Tip Distribution Back of House Front of House 284

Embrace the Suck

JUNE 13, 2022

All business problems are people problems. I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. It’s hard to believe that I’m coming up on 42 years in the restaurant world… (yes, I’m old). I thought I had the experience required to open and operate a successful restaurant.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

7 Shifts

JUNE 13, 2022

Episode Summary. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. We're joined on this episode by Phil Crawford , the chief technology officer of CKE brands , better known as the parent of Carl's Jr.

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Loyalty Program Customer Experience Technology Back of House 195

Perfect Daily Grind

JUNE 13, 2022

Despite its long history, South Sudan only became independent in 2011 – making it the newest internationally recognised country in the world. As well as Sudan, South Sudan borders Ethiopia, Uganda, and Kenya – three of the top five coffee-producing countries in Africa. While many believe Ethiopia is the birthplace of coffee, a 2021 study actually found that arabica coffee could have also originated from South Sudan.

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2011 2016 Consumer Goods Government 182

Modern Restaurant Management

JUNE 16, 2022

As the restaurant industry has been one of the hardest hit throughout the pandemic, restaurants have quickly adapted to the changing landscape. Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Sling

JUNE 12, 2022

In recent years, understaffing has become a very real issue for many businesses. As long-time employees begin to retire and staff of all experience levels leave to seek their fortunes elsewhere, businesses of all types and sizes must somehow function with a skeleton crew. That can cause any manner of problems, ranging from a more immediate drop in work quality to eventual damage to your brand.

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

Sculpture Hospitality

JUNE 15, 2022

There’s nothing worse than having to eighty-six a popular menu item. Not only is it frustrating for chefs and kitchen managers, but it can also have a huge effect on customer satisfaction, leading to lost customers and negative reviews.

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Inventory Menu Management Management 147

Perfect Daily Grind

JUNE 16, 2022

Technology has never been so prominent in the coffee industry. Over the past few years, the increasing use of data has helped producers, roasters, and baristas to not only improve coffee quality, but to also make their operations more efficient. By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience.

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Café Supplies Technology Article 141

Modern Restaurant Management

JUNE 17, 2022

When it comes to operating a restaurant, a strong team can make or break your success. You want to make sure you can count on every one of your employees- and who better to count on than your kids? As a father of four and a multi-unit owner of three Angry Crab Shack locations in Arizona, I know all about what it’s like to run a business with family.

Employee Relations 493

Employee Relations Take-out Specials Operations 493

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

A Wine Story

JUNE 14, 2022

Cantina Frentana. When most wine lovers think of Italy, red wine like Nebbiolo and Sangiovese typically come to mind. Yet the red Montepulciano grape is king in Abruzzo, a charming mountainous region bordered by the Adriatic sea. Historically – and even today – much of the wine is produced by cooperatives. In 1964, Emidio Pepe helped put Abruzzo on the quality map what may be called his “Burgundian” approach to terrior, low yields, and gentle pressing.

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Education Certification 2017 Technology 156

FreshCheq

JUNE 16, 2022

Did you know that S. aureus and E. coli traces can be found on menus? They're passed from hand to hand. Plastic menus are even germier than paper.

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Management Management 114

Perfect Daily Grind

JUNE 14, 2022

Around the world, specialty coffee baristas rightly focus on tweaking extraction variables to brew delicious beverages. However, as important as grind size, dose, and yield are, baristas must also pay close attention to another essential brewing variable: water. Around 98% of every cup of filter coffee is water, making it an integral part of the process.

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Waste Article 2022 Website Management 139

Modern Restaurant Management

JUNE 17, 2022

When it comes to culinary preferences, veganism has exploded in popularity over the last decade, and even more so in past few years. Vegan principles, vegan cooking, as well as dining in vegan restaurants have become more and more popular than ever, especially amongst health-conscious customers and animal rights activists throughout the world. Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options.

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Innovation Dietary Restrictions Customer Service Food Order 474

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

A Wine Story

JUNE 16, 2022

Visiting Agriverde Winery. One of the many spectacular wineries I visited in Abruzzo during the Abruzzo Wine Experience was the Agriverde Winery. The export manager who led the tour explained it was the signature certified organic winery chosen by “team Ferrari” to toast the victory during the Formula 1 Grand Prix. Beyond that honor, the winery had some of the highest accolades in the wine world – visitors could see the various plaques and certificates in the hall leading to the elegant tasting

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Certification Education 2021 2018 123

Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . The Solo Fleet by ElectraMeccanica has three wheels and storage for food containers. Photo by Networld Media Group. Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations.

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Technology Front of House Back of House Mobile Ordering 78

Gourmet Marketing

JUNE 12, 2022

Customers want to have the perfect vacation and know everything about their trip before arriving at the destination. Virtual reality allows them to experience everything about your hotel like they were there.

Hotels 15

Hotels Marketing Customer Experience Advertising 15

Modern Restaurant Management

JUNE 14, 2022

Last month, our article summarized the “state of the market” for employee benefits in the restaurant sector. We warned that medical trend (the rate of increase in medical plans) would be increasing in 2022 and in 2023. Since that publication, there’s even more disturbing news: a recent Wall Street Journal article noted that due to the high cost of labor, hospitals are considering significant cost increases—even considering breaking current PPO contracts.

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Insurance 2022 2023 Article 457

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Bizimply

JUNE 15, 2022

Profits and Productivity; two buzz words that capture the minds of a business owner. So, why are they so important? The post Boost Profits and Productivity With Scheduling Software appeared first on Bizimply.

Management 98

Management Management 98

Restaurant365

JUNE 17, 2022

In running a business, there are three basic levers that operators can pull to increase their bottom line. You can grow sales, lower costs, or increase margins. Learning how to pull the right lever at the right time is the key to success. While many companies will try different variations over time to see what works best for their unique business, it is best to begin by analyzing your data prior to making changes in order to make the most impactful decisions in the shortest timeframe.

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Employee Relations Seasonal Menu Customer Service Food Order 78

The Restaurant Times

JUNE 15, 2022

Have you ever wondered how much time and effort restaurant staff puts into collecting the payment from the customers? As per a report , the traditional payment method involves 12 steps and roughly around 9 minutes per table. That’s a lot of time to waste, especially during rush hours. A restaurant business owner can reduce it by using pay-at-table technology. .

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Technology Mobile Ordering Customer Service Customer Experience 52

Modern Restaurant Management

JUNE 13, 2022

Starbucks recently announced that it aims to have every customer either use their own personal mug or cup or borrow a reusable cup from their local Starbucks — by 2025. The company is testing a variety of programs to determine what will most effectively reduce waste while keeping customers satisfied. This change will directly contribute to the coffee chain’s 2030 sustainability goals to conserve water usage by 50 percent and achieve carbon neutral green coffee.

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Sustainability Innovation Recycling 2030 474

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Black Box Intelligence

JUNE 14, 2022

Those who work in restaurant operations are probably the most involved individuals in a restaurant’s overall success. Restaurant operations involve any and all moving parts and pieces of the daily management of a restaurant. Thus, restaurant operations is one of the areas of the restaurant industry that has been most affected by the hardships posed since the onset of COVID-19, which is why keeping up with the current trends is so important.

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Operations Fine Dining Customer Service Customer Experience 52

Apicbase

JUNE 12, 2022

There are many ways to optimise resources in the restaurant industry but strategic planning should be a priority. It allows for more efficient workflows that greatly benefit restaurants. Apicbase partner It’s Enjoyable , a Gastronomic Consulting Firm based in Spain, shares its approach to building efficient workflows that enable substantial financial benefits.

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Inventory Waste Bar Management 52

The Restaurant Times

JUNE 14, 2022

If you are a restaurant owner, you will know that a menu is a restaurant’s heart and soul. It is one of the touchpoints through which customers interact with your restaurant, and based on their perception, decide whether or not they want to dine there. Although the look and feel of a menu may attract customers, it is much more than that. A smartly designed restaurant menu can result in high profits as it can influence customers’ choices and tempt them to order more.

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Menu Management Management Allergens 52

Modern Restaurant Management

JUNE 14, 2022

The Employee Retention Credit is a refundable tax credit that was created during the pandemic for employers who experienced difficulties in 2020 and 2021 as a result of COVID shutdown orders and related economic disruptions. Dominion wanted to get the word out to restaurant owners and to ensure they are taking advantage of this little-known tax credit because they may be eligible for up to $26,000 per employee.

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Employee Relations 2023 2021 Take-out 251

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business