The Eat Restaurant

FEBRUARY 21, 2023

A picture is worth 1,000 words, right? At least that's the main theory behind the wildly popular social media platform, Instagram. With over 800 million active monthly users on the photo-sharing app, it's obvious that this business model is working for them. The real challenge though is figuring out how to make it work for you. These days, posting pictures, sharing stories, and optimizing your Instagram feed, aren't just creative ways to use Instagram, but rather your ticket to a much broader au

Social Media 148

Social Media Marketing 148

Sculpture Hospitality

FEBRUARY 21, 2023

The restaurant industry is currently facing significant shortages due to rising demand and supply chain issues. As a result, maintaining a reliable inventory has become more difficult - both in terms of price and access to stock.

Supplies 147

Supplies Inventory Pricing 147

Modern Restaurant Management

FEBRUARY 20, 2023

According to a new survey by the National Restaurant Association, restaurant operators don’t think the future looks very bright. Nearly all of the operators surveyed think rising food and labor costs pose significant challenges heading into 2023, and half expect to be less profitable in 2023. This year will undoubtedly be difficult, but uncertainty provides an opportunity for restaurants to identify inefficiencies in their business models and establish long-term solutions for sustained gro

Food 419

Food 2023 Restaurant Law Customer Experience 419

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.

Front of House 381

Front of House Social Media Back of House Sports 381

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Restaurant Business

FEBRUARY 22, 2023

A Deeper Dive: Matt Newberg, founder of the food technology media platform Hngry, joins the RB podcast to talk automation and the future of restaurants. Also: comments on profits, EVs and the weather.

Customer Service 246

Customer Service Technology Food 246

The Eat Restaurant

FEBRUARY 22, 2023

Since the advent of the internet, email has found its way into our lives, becoming one of the most powerful (if not the most) forms of communication. With studies showing that workers spend approximately 28% of their week reading and responding to emails, hence the reason it's so important to take the time to master your emails.

Reservations 147

Reservations Communication 147

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?

Hiring 520

Hiring Recruiting Tip Distribution Small Business 520

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. That’s a large majority of your customers. This is one of the many reasons your website is the centerpiece of your marketing efforts. Because of this, it’s basically the open door to your restaurant and your menu.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Wasserstrom

FEBRUARY 22, 2023

Leafy greens are a staple ingredient in most commercial kitchens and restaurants. While they play an important role in balanced nutrition, they can also be the culprit for foodborne illness. Strong BOH processes will help mitigate this risk, however, studies have shown that inconsistent back-of-house leafy green handling practices tend to be commonplace.

Back of House 78

Back of House BOH Blog Management 78

The Rail

FEBRUARY 24, 2023

By Julia Nikolaus, Contributor Coffee is an ever-expanding industry, with more and more farms, cafes, and roasteries being opened every year. As the industry grows , more consumers are brought to the marketplace as well, making visibility to potential guests paramount to any business’ success. With such a large pool of competitors and peers in the industry, it can be difficult to attract attention and stand out among the crowd.

Social Media 288

Social Media Advertising Consumer Goods Small Business 288

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

FEBRUARY 21, 2023

Do you regularly look at your reviews on Yelp and Google? If not, you should be. The ones that gush positivity (“awesome place!” “great food!”) will make you feel good and energize you for the long day ahead. But then there are reviews like this one, delivered via Yelp to a restaurant with an entertainment area this past summer: “Good location, but freaking expensive.

Social Media 294

Social Media Customer Service Customer Experience Recruiting 294

EATER

FEBRUARY 22, 2023

Pablo Espinosa Gutiérrez Before there was Flamin’ Hot everything, there was the chuchería, or candy stand, the champion of every Mexican mall I was at a market in the Mexican city of Toluca when I saw it — a gleaming pyramid of dark green, meaty calabaza en tacha (candied pumpkin) dripping with syrup. I strode over, ordered, and in one sugary bite reclaimed a piece of my childhood.

Front of House 246

Front of House Food Truck Consumer Goods 2002 246

Restaurant Business

FEBRUARY 22, 2023

As consumers prioritize social responsibility, restaurant operators can appeal to them by choosing their suppliers, media providers and more carefully and strategically.

Social Media 246

Social Media Operations 246

Perfect Daily Grind

FEBRUARY 20, 2023

Robusta accounts for approximately 30% to 40% of the global coffee supply; countries like Vietnam, Brazil, and Indonesia are the largest producers of robusta in the world. Robusta makes up as much as 95% of Vietnam’s annual coffee production , while Reuters reported in May 2022 that Brazil’s robusta production was set to increase by 4.1% last year. The latter is an indication that global demand for robusta has been increasing in recent months – thanks in part to rising arabica prices in 2021 and

Agriculture 215

Agriculture 2022 2050 Supplies 215

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Crunchtime

FEBRUARY 24, 2023

Employee turnover in restaurants remains at record-high levels, leaving many stores short-staffed and under-skilled. All too often, managers train a new hire only to have them exit the role months or weeks later. And so, this frustrating cycle begins all over again (and again, and again, and again…).

Training 148

Training Hiring Management Management 148

EATER

FEBRUARY 24, 2023

Starz The long-awaited reboot about struggling LA cater waiters serves up unflinching hospitality industry humor It’s hard to say why exactly, but everyone is obsessed with telling the true — and often lurid and hilarious — stories of the service industry right now. As evidenced by the popularity of series like The Bear and The White Lotus and horror-comedy film The Menu , we just can’t get enough of the inherent tension that exists between waiters and chefs and patrons, especially when played f

Seasonal Menu 264

Seasonal Menu Catering 2009 Social Media 264

Restaurant Business

FEBRUARY 23, 2023

The potential damages would cover all the instances that 9,500 employees used a biometric security system to access their store's computer.

Operations 279

Operations 279

Perfect Daily Grind

FEBRUARY 22, 2023

According to statistics from the United States Department of Agriculture, India’s 2022/23 coffee production will increase by 3.8% to 5.74 million 60kg bags. This makes India the seventh-largest producer of coffee in the world – meaning it’s a valuable cash crop for an estimated 250,000 coffee farmers in the country. Most of India’s coffee-growing regions are located in the southern part of the country, with some smaller “non-traditional” areas in the northeast.

Agriculture 200

Agriculture 2022 Article Cash Management 200

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Food Business

FEBRUARY 24, 2023

We dig into the third pillar of a successful business: operating efficiently. Going deep with the Six Pillars of Success as a method for business owners to roadmap change and stability into their business. The Six Pillars are Brand Strategy, Financial Stability, Operations, Product Quality, Avenues & Distribution, and Hospitality. The jargon of operating efficiently is broken down into digestible morsels.

Operations 130

Operations Equipment Hospitality 130

EATER

FEBRUARY 22, 2023

See you at the food court There’s something wafting through the air — something… cinnamony. And beefy. Is that orange juice? Or some chemically smoothed-out version of it? Close your eyes and inhale; you can almost see the red plastic trays glinting in the light of the glass-roofed atrium. You can hear the comforting hum of the escalators and the echo of voices calling out with samples of cookies and cucumber lotion.

Food 246

Food Entertainment Retail Design 246

Restaurant Business

FEBRUARY 23, 2023

The fast-casual chain is also looking to cut $10 million from support center costs in effort to be more nimble and efficient.

Fast Casual 264

Fast Casual Casual Operations 264

Perfect Daily Grind

FEBRUARY 24, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 20 Feb Rwanda’s coffee export revenue increased by 34% in 2022. According to the country’s National Agricultural Export Development Board, despite a 2% increase in production volumes, export revenue totalled around US $105 million last year.

2023 178

2023 2022 Workshop Agriculture 178

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Black Box Intelligence

FEBRUARY 24, 2023

All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. On the surface, 2023 started off extremely well for restaurants, with sales and traffic growth experiencing a remarkable improvement compared with previous months. But unfortunately, this strong upswing was completely predictable and explained by the industry lapping over the worst month of the Omicron swell in January of 2022, when the number of Covi

Point of Sale 98

Point of Sale Fine Dining Social Media Fast Casual 98

EATER

FEBRUARY 22, 2023

The Oleato line of drinks. | Starbucks Starbucks is introducing a line of olive oil-infused drinks, taking olive oil from ingredient to flavor For all its problems, there is perhaps no better bellwether of trends than Starbucks. It’s where pistachio is popping off , where cake pops came to the masses, and of course where PSL continues its reign. Now, Starbucks has introduced a drink featuring a flavor that’s been on the rise elsewhere, auguring our culinary future.

Customer Experience 290

Customer Experience Reference Small Business Beverage 290

Restaurant Business

FEBRUARY 22, 2023

The chicken chain attributed fourth quarter comp sales increase of 8.7% entirely to transactions.

2022 264

2022 Operations 264

Restaurant Technology Guys

FEBRUARY 19, 2023

Fat Boy’s Pizza is a New Orleans-based multi-dimensional pizza franchise offering family-friendly experiences. Its restaurants serve as a local community hub, bringing adults together to enjoy a beer while children play games and socialize with friends. With six locations open so far in the South Louisiana region and Hattiesburg, Mississippi, the brand looks to have eight to ten locations open and operating within the next 24 months.

Technology 113

Technology Franchise Franchising 2019 113

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

The Salt

FEBRUARY 21, 2023

Large chains like Panera and P.F. Chang's as well as neighborhood hangouts are increasingly experimenting with the subscription model as a way to ensure steady revenue and customer visits.

Customer Experience 98

Customer Experience 98

EATER

FEBRUARY 22, 2023

The interior of Pekin Noodle Parlor in Butte, Montana. | Bill Addison America’s Classics honors “locally owned restaurants that have timeless appeal” — and mark the real start of Beards season With semifinalists already announced last month , the James Beard Foundation has revealed via press release the winners of its annual America’s Classics award.

2023 246

2023 Hotels Seasonal Menu Café 246

Restaurant Business

FEBRUARY 21, 2023

The fast-food sandwich chain plans to add electric vehicle chargers at select locations this year. It also plans to create a network of "Subway Oasis" parks featuring canopies, green space and Wi-Fi.

Food 264

Food Operations 264

Modern Restaurant Management

FEBRUARY 23, 2023

At the height of the pandemic, Casework’s founder Casey Keasler and Kate’s founder Katelyn Williams were the only two coming into the interior design firm's studio in Portland, Oregon. Kate’s Ice Cream kitchen was across the courtyard and she needed a desk and quiet place to work. They quickly developed a socially distanced friendship.

Design 450

Design Retail 2021 Dine-in 450

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business