Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer

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2024 Food Supply Kitchen Safety Influencer 506

Culinary Cues

DECEMBER 15, 2023

This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season. Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate.

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Hospitality Travel Uniforms Blog 448

Crunchtime

DECEMBER 15, 2023

Follow these tips for smooth scheduling at your restaurant this holiday season. Holidays and special events can wreak havoc on restaurant schedules. Managers must account for spikes in demand that can be unpredictable, and employees often request time off during the holidays. A smaller pool of available team members, paired with more customers coming through the door is a recipe for a scheduling dilemma.

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Events Specials Management Management 166

Wasserstrom

DECEMBER 28, 2023

Crafting a well-read mission statement for your restaurant is more important than ever. In this article, we explain what mission statements are, why they are important, how to get started, and provide examples for inspiration. What Is a Mission Statement? A mission statement articulates the core reason the restaurant exists, beyond simply serving food.

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Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. On top of that, boards of directors, rightfully so, are asking questions that require agility and muscle flex. For public companies, activist investors are calling out for answers to sluggish responses to emerging challenges that characterize the modern foodservice era.

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Sculpture Hospitality

DECEMBER 12, 2023

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Inventory Waste Management Management 174

Modern Restaurant Management

DECEMBER 18, 2023

A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 custo

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2024 2023 Back of House 2022 506

Crunchtime

DECEMBER 21, 2023

Running, and growing, a multi-unit operation is tough, and only becomes more difficult across dozens, hundreds, or thousands of locations, especially as brands open new stores and try to hire (and retain) more staff. Ensuring efficient operations across every location has always been a priority for multi-unit operators, but now more than ever requires key processes and tools to stay competitive and scale for future success.

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Hiring Operations 158

Modern Restaurant Management

DECEMBER 20, 2023

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Culinary Cues

DECEMBER 5, 2023

There are films that become representative of a generation and sometimes of a life lesson – occasionally both. We remember a line or two that is always there to remind us, to give us pause, or inspire us to reconnect with something or someone. Those from my generation will remember lines like: “Who are Those Guys” from Butch Cassidy and the Sundance Kid; “You Can’t Handle the Truth” from A Few Good Men; and “Play it Again, Sam” from Casablanca, but it was Mr.

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health.

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Management Management Email Marketing Point of Sale 397

EATER

DECEMBER 19, 2023

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, you’re on Eater.) But over the past year, Keith Lee has emerged as the voice millions of people turn to for their restaurant recommendations.

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Social Media Customer Service Food Order Influencer 342

Restaurant Business

DECEMBER 7, 2023

A subsidiary of Jean-Georges Restaurant Holding Co., the group manages the restaurant portfolio of New York City's South Street Seaport neighborhood.

Management 290

Management Management Operations 290

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. This cutting-edge technology is revolutionizing the way we dine, offering a seamless and personalized experience that empowers consumers and benefits foodservice providers alike.

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Dietary Restrictions Online Ordering Customer Experience Catering 195

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

DECEMBER 12, 2023

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. These traditional restaurants and diners were closely aligned with the community where they staked claim to a brick and mortar gathering place.

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White Paper Hospitality Fine Dining Reference 411

7 Shifts

DECEMBER 19, 2023

Tara Gilad started Vitality Bowls to solve a problem. Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. Undisclosed ingredients and cross-contamination made it a risk. “We started Vitality Bowls because our daughter was born with severe food allergies, and we quickly realized that we couldn't just eat at any restaurant and restaurants weren't following any allergy safety.

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Restaurant Law Fine Dining Food Safety 2014 221

EATER

DECEMBER 8, 2023

The Kikkoman soy sauce bottle in its many iterations. | Photos by Nippon & Co, lottaocean , modemedia , and irokk. Photo illustration by Lille Allen Special releases of the iconic soy sauce bottle can fetch hundreds of dollars online, especially among Americans, who have formed a deep relationship with the Japanese brand It’s a shape so ubiquitous it’s become nearly invisible: an easy-to-grip, pear-shaped glass bodice planted on a sturdy base, a tapered neck swooping up to a red cap, and mos

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Design Food Supply 2001 Employee Relations 345

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Restaurant Business

DECEMBER 12, 2023

The operator of the struggling rotisserie chicken restaurant chain is also accusing US Foods of overcharging for food and keeping supplies low, leading to substitutions and closures.

Food Supply 342

Food Supply Marketing Supplies Operations 342

Sante

DECEMBER 16, 2023

Santé Tasting Room December 2023 The post Exploring Heavenly Spirits, Wine, And Alice Restaurant appeared first on Santé Magazine.

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Magazine 2023 290

Modern Restaurant Management

DECEMBER 4, 2023

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

Culinary Cues

DECEMBER 21, 2023

This the time of year to pause and reflect, to push past the challenges, the less than stellar moments, the times we would just as soon forget, and the scars from an industry that passes them out freely and give thanks for what we have. Yes, we do have loads to give thanks for and the good really does far out-weigh the bad if we just take the time to reflect and look in a mirror.

Kitchen Safety 346

Kitchen Safety Food Safety Take-out Inventory 346

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

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Restaurant Law Tip Distribution Employee Relations Customer Service 221

EATER

DECEMBER 6, 2023

Drum roll! | Lille Allen/Eater Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 21 Eater cities The Eater Awards is the culmination of a year of intensive dining and drinking research led by intrepid editors in 21 U.S. cities. It’s the moment when Eater editors select those places that served the finest meals, the most noteworthy desserts, and impeccable vibes.

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2023 Food Truck Dine-in Bar 336

Restaurant Business

DECEMBER 6, 2023

The burger giant plans to rapidly speed its unit growth in the coming years while it uses Google Cloud technology to connect restaurants and improve operations.

Technology 331

Technology Operations 331

Sante

DECEMBER 3, 2023

How to decide which roast to embrace The post Light in the dark appeared first on Santé Magazine.

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Magazine 264

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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part. In 2023, the restaurant industry faced several challenges and made some missteps along the way. One significant issue was the industry's struggle to fully adapt to the post-pandemic world.

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2023 Loyalty Program Mobile Ordering Consumer Goods 492

Culinary Cues

DECEMBER 29, 2023

I know, I know – New Year’s Resolutions seem to be a waste of time. We all make them and rarely stick to the plan. But lack of execution should never get in the way of planning, dreaming, and setting goals. As Lewis Carroll proclaimed in Alice in Wonderland: “If you don’t know where you are going, any road will get you there.” So rather than stepping into 2024 without a roadmap and wandering aimlessly for 12 months – it only makes sense to establish a plan, some goals (a few of them lofty) and m

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2024 Small Business Café Dine-in 450

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

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Restaurant Law Tip Distribution Cash Management Customer Service 221

EATER

DECEMBER 15, 2023

No dessert at Le Crocodile leaves the kitchen in a coupe alone. | Makani Kirwin Simple silver vessels have become a fixture at restaurants, ice cream shops, and on aesthetically minded Instagram tablescapes Everywhere I look there are metal coupe glasses. At restaurants, the coupes carry desserts, as has long been classic: cremolata at Una Pizza Napoletana in New York City, sorbet at Lutèce in Washington, DC, a cherry-topped soft serve at Esmée in Copenhagen, or a chocolate cake piped with coque

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Casual Dine-in Food Supply Design 325

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership