EATER

MARCH 12, 2025

But normalcy is increasingly a fragile concept, and in recent years, the cascade of disasters related to climate and environmental change has become its own ongoing crisis. Masked chefs make pizza in a restaurant kitchen in 2022. But he thought he could build something better and more sustainable, for both him and his workers. But it didnt!

2025 211

2025 Back of House Front of House Kitchen Safety 211

Paper Chase Accountancy

MAY 30, 2025

It involves intricate details like tracking daily cash sales, managing tips, accounting for perishable inventory (Cost of Goods Sold or COGS), reconciling POS data with bank deposits, and navigating specific payroll complexities related to hourly wages, overtime, and tip pooling. Learn more about our Accounting Services !

Bar 52

Bar Cash Management Point of Sale Back of House 52

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

EATER

FEBRUARY 12, 2025

For restaurants, spaces like the bar and dining room count as public places, because anyone from the general public can enter, says Hahn. were too informed. Theyre keeping their children home from school. People in the neighborhood are talking about it. It just creates a lot of chaos, and they need to be held accountable.

Document 339

Document Employee Relations Restaurant Law Government 339

Paper Chase Accountancy

JULY 3, 2025

In the fast-paced, ever-evolving culinary world of London, it’s as if restaurants are still using abacuses instead of calculators if they aren’t utilising professional bookkeeping services. There’s an undeniable significance in meticulous financial management, especially in the restaurant industry.

Cash Management 52

Cash Management Small Business Customer Service Hiring 52

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. Most restaurateurs have increased the wage for their staff, in the hope that they can retain both current and new employees.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. The constantly evolving pandemic-related regulations and confusion forced many restaurants to lay off and then rehire staff. According to new federal data, the restaurant industry has lost 5.9

Technology 474

Technology Employee Relations Online Ordering Customer Service 474

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Culinary Cues

JULY 15, 2024

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to.

Leadership 473

Leadership Food Truck Employee Relations Training 473

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. ” The restaurant industry is the nation’s training ground.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 22, 2021

If you’re planning on starting a restaurant, you are probably looking forward to a packed dining room, happy guests, and empty plates; however, it also takes a lot of money to get your restaurant off the ground. Remember that it can also be expensive to hire and train new employees. Licensing and Permits.

License 445

License Employee Relations Equipment Food Supply 445

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. But as restrictions on indoor dining have lifted, long lines at drive-thrus continue because QSRs are grappling with a new problem: labor shortages. AI Voice Automation.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. The past year has created many challenges for the restaurant industry. But not in the way you might think.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Here are their insights.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators.

2019 357

2019 2020 Employee Relations 2030 357

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 484

Menu Seasonal Menu Front of House Reference 484

Social Hospitality: Restaurants

MARCH 27, 2020

Then, watch market trends related to your industry and your destination. Consider Your Employees. With so many employees out of work, now would be the perfect time to reward their loyalty. Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work. Focus on Direct Perks.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

MARCH 25, 2022

They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. What 3,700 Restaurant Employees are Looking For To Stay Engaged. Recommended Reading: Danny Meyer on How to Hire the Right People For Your Restaurant. in sales per day.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The For others, outdoor dining and alcohol-to-go are becoming table stakes.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Hiring Crisis Facts. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Post a picture to Google My Business of “2020 Hours” Callers just want to know you’re open and what type of dining is available. That tables are too close.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

APRIL 30, 2021

Now more than ever, restaurant owners need to improve the way dining places are run to survive these uncertain times. Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. The Pandemic and the Restaurant Business. Five Local Marketing Strategies.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

SEPTEMBER 26, 2023

It’s all-American, family-friendly dining — in Iraq. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! 7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

AUGUST 26, 2019

Managing your restaurants capacity is crucial as it impacts your profits, sales, customer service, and the dining experience. Unhappy customers because employees are likely making more mistakes than usual. From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. For fine dining, around 30 percent. For fine dining, around 30 percent. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MAY 1, 2020

Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Social Hospitality: Restaurants

MAY 18, 2020

Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. Your employees, especially those who are in direct touch with clients, are the faces of your business. The employees who work in the background are also important.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

NOVEMBER 14, 2019

What are some lessons you have learned along the way you could relate to someone just starting out in the restaurant industry? While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving. Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr.

Social Media 361

Social Media Advertising Technology Dine-in 361