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HVAC Technologies to Make Indoor Dining Safer in the COVID-19 Era

Modern Restaurant Management

As restaurants face the challenge of creating safe, indoor environments for their employees and customers during the COVID-19 pandemic, indoor air quality has become a focal point given growing scientific evidence that the virus spreads through airborne transmission. Air Filtration. High Ventilation. Air Ionization.

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Attracting new customers is important to every business owner.

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On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag. The goal is to create an even faster, more frictionless experience while freeing up employees to focus on important duties, like fresh food preparation.

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The Topic Is Tipping

Modern Restaurant Management

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent year-over-year at fine dining and 3.53 percent, from 16.93

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[Data] Fast Casual Restaurant Trends: Sales and Labor

7 Shifts

They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. What 3,700 Restaurant Employees are Looking For To Stay Engaged. But how have they stacked up when it comes to sales and labor this year versus the same period in 2021?

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Chances are, it's balancing the scheduling requests of dozens of employees each week. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. Operations This is the catch-all of all restaurant manager responsibilities.

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The Power of Storytelling: Secrets to Content Marketing for Franchise Restaurants

Modern Restaurant Management

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

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