Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Consumers are showing similar signs of permanent behavioral change.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Guest count growth rates face a similar and, frankly, more concerning circumstance.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Best and worst performing region, segment and cuisine is based on same-store sales growth.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. A successful restaurant knows how to keep things flowing smoothly for guests.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators.

2019 185

2019 2020 Employee Relations 2030 185

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve always seen bartaco as a place to escape, and providing that comfort allows our guests to relax, have fun, and feel transported for a while. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Black Box Intelligence

MAY 25, 2022

Two weeks into May, the segments with the largest average check growth year over year were family dining, casual dining and fast casual. However, fast casual and fine dining are experiencing a slowdown in their check growth compared to April.

2022 52

2022 Fast Casual Fine Dining Casual 52

Apicbase

SEPTEMBER 23, 2022

You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. Scandinavia.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Black Box Intelligence

JULY 26, 2022

For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022. All growth numbers are year over year unless specified. Same-Store Sales Growth Lowest Since February 2021. Traffic growth was -4.8%

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Lavu

JANUARY 21, 2020

This includes the pay made to both hourly wages and salaried workers, employee benefits, and taxes. Anything in a restaurant classified as labor-related is considered when calculating restaurant labor cost percentage. Anything in a restaurant classified as labor-related is considered when calculating restaurant labor cost percentage.

Employee Relations 78

Employee Relations Point of Sale Fast Casual Hiring 78

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through. Barclays expects approximately 10 percent of U.S.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. restaurant operations. Clear principles should inform focus and scope as an operator starts their planning process.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Guest count growth rates face a similar and, frankly, more concerning circumstance.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. To meet their fast expectations, you need a fast module.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. The point is that restaurants and dining habits have changed dramatically in the past two centuries. The words “restaurant management system” rarely cause excitement.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels.

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Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. “We’re both humbled and lucky to support our amazing customers during this critical time.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Modular Chicken. Golden Chick is introducing its first modular constructed building.

Franchise 203

Franchise Franchising 2020 2021 203

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. This 2020 restaurant trend is likely related to a few things – a shift to working from home, a preference for foods that have not been prepared or touched by someone else, and wider availability of grocery delivery services.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

360Training

JANUARY 14, 2020

fast food with no table service) or through a non-server position like dishwashing or bussing tables. Highbrow establishments expect experience from most employees. Looking to pick up work in food service? How to Get a Job as a Restaurant Server. What’s the Minimum Age to Start Waiting Tables? Waiting tables is a team sport.

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78