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For a deeper dive into this trend and how it presents opportunities for restaurants to enhance their family-friendly appeal, Modern Restaurant Management (MRM) magazine reached out to Matt King, President and COO of Legal Sea Foods, and Paul Snyder, General Manager at Morimoto Asia. How are kids' menus evolving?
Take this approach to another level by not just highlighting quality in messaging, but upleveling campaigns with enhanced product imagery and engaging, mouthwatering ads. Taking a local market approach, it combines this idea of premium quality with LTOs offering daily deals and freebies to drive interest, demand and repeat visits.
The key is to highlight what makes the dish stand out: the flavors, textures, or locally sourced ingredients that guests will be interested in. Listing out minor ingredients or every spice in a marinade will clutter up your menu and cause you to lose your customers attention.
As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators.
While fast-food restaurants may offer spider-shaped doughnuts for Halloween or pink drinks for Valentines Day, Lent specials stand apart in that they revolve around the traditional dietaryrestrictions of the observance. Its enough for fast-food restaurants to take notice.
For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Globally, restaurants saw a notable shift in customer expectations and behavior during this time.
With a thorough and well thought out training plan. They should also know to watch out for a customer crossing their arms mid-conversation as it may be a sign that they are becoming irritated or unhappy. Make sure that the team knows what to recommend for common dietaryrestrictions such as gluten-free, vegetarian, or vegan.
We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.
For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.
To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Ultimately, the best catering menus satisfy diverse audiences, tastes, and dietary needs.
Customer Insights : Track orders, dietary preferences, and trends. POS systems also provide insights into seasonal trends, dietaryrestrictions, and even price sensitivity. Pay close attention to frequently modified dishes and common dietary requests , as these can reveal what your customers really want.
Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert. By letting diners enter their dietary needs right into the system, mistakes go down, making food service safer and more personalized.
Benefits: Restaurant labor management tools take the guesswork out of scheduling. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. Decrease restaurant costs with order management software A tremendous 92% of restaurant sales currently take place off-premise.
Tenzo said this appears to occur when the restaurant has a larger variety of vegan dishes, showing that people like to have a choice of meals when dining out instead of just one or two options. “Looking at what dishes or menu items that have no or less meat or can be easily swapped out with plant-based options for meat.
Will you provide take-out? . You need to know their daily traffic patterns, spending habits and dietaryrestrictions. A great business plan anticipates critical questions and provides answers to those questions. Think through every question that could be asked, such as: . What are your hours? . What about catering? .
Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.
Nearly half (47 percent) said they feel like all the delivery and take-out orders result in longer waits when they order in-person and 29 percent said the atmosphere of dining-in is hurt by delivery drivers picking up food. 46 percent would love to manage their dietary preferences with their favorite establishments.
This transition towards healthier options has benefited QSRs in bringing a wider base of customers, such as those with a focus on nutrition and dietary needs. Among the highlights: AI meets appetite : As AI becomes more mainstream, 52 percent of diners are open to taking AI recommendations from restaurants or apps based on their past orders.
You may not have heard of JBS Foods before now, but depending on your dietaryrestrictions, you’ve probably eaten its wares. How long that will take or the impact it will have on the supply chain, JBS said, is not yet known, though there could be delays. JBS is the world’s largest meat producer.
Sustainability Takes Center Stage Sustainability is no longer a buzzwordits a necessity for hotels and resorts looking to appeal to eco-conscious travelers. Some resorts may even offer themed dinners that take guests on a culinary journey, such as a Mediterranean feast complete with music and decor inspired by the region.
Smooth Processing Any software system worth its salt smooths out your processes. A good self-service system like @table , allows guests to take their dining experience into their own hands. Some POS software providers place restrictions on what you can offer. Your customers may want a contactless way to pay.
From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025. ” This menu item stands out for its simplicity, nutritional value, and quick preparation time. A great solution for workplace cafeterias is the “Superfood Salad Bowl.”
Menu Analysis: Analyzing Your Current Menu’s Profitability Before you make any changes to your menu, take the time to determine what’s working and what isn’t. You’ll want to make sure your kitchen stays efficient and that your menu is keeping your restaurant in business rather than putting it out of business. Write Your Descriptions.
French restaurants close more often than American ones, so making a reservation is also a good way to find out if they’re open before you cross town. If you opt to eat out, you’ll most likely end up paying premium prices for fairly mediocre tasting menus. Many restaurants and shops will shutter for the day on Sunday or Monday.
Knowing that food and beverage can be an incredible asset for hotel brands, setting them apart in a sea of options available to today’s savvy traveler, SevenRooms set out to uncover which elements would encourage travelers to stay at a certain hotel. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).
Any sunlight that hits the front of the cramped building is choked out before making its way through a tiny window that looks out onto the street. The menu at HAGS will accommodate any number of substitutions and dietaryrestrictions. You’re not going to be out here.’”. What would it take?
“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Resetting America is all about looking out to the future and creating solutions that will resonate in the months and years to come.”
Keep calm and collected while hearing out a guest complaint. Staff should give the guest their undivided attention and hear them out in full. Let guests know you’re taking their feedback to heart. Have a process in place for sharing feedback with higher-ups who can take action to prevent future issues.
Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietaryrestrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t. ”=.
Set up your Google Business Profile to get discovered Convert searches into orders with Order with Google Take control of your valuable customer data Ready to make Google work for your restaurant? Don’t forget to add a description highlighting what makes your restaurant unique–awards, specialties, dietary accommodations, etc.
Multiple times, Shane has tried to feed neural networks databases of recipes, only for them to spit out complete nonsense. If the problem is you don’t know how to scan a recipe and tell if it seems like it’ll turn out well, AI can’t teach you. A recipe for “small sandwiches” from 2017 included the measurement “1 salad dressing.”
Bentonville Film Festival : Co-founded by actress Geena Davis in 2015, the Bentonville Film Festival takes over town every May, as filmmakers and actors from around the world gather to celebrate diverse voices. 21c Museum Hotels A spread of takes on Ozarks classics at the Hive, inside the 21c Museum Hotel.
Whether its half-and-half toppings or dietary preferences, Lavu ensures orders are accurate and efficient, reducing errors and delighting customers. Whether its half-and-half toppings, different sauce choices, or accommodating dietaryrestrictions, these platforms ensure orders are processed accurately.
Through a willingness to go “just a few minutes out of the way,” I was chasing a feeling. I pointed out that she enjoyed the iceberg antipasto salad. She pointed out that if I had cooked spaghetti like that for our family, I would have become livid at my own ineptitude and ruined everyone’s night. Burger King and Carl’s Jr.
But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.”
Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietaryrestrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr.,
Even someone with gluten intolerance can experience symptoms like: Bloating Diarrhea Constipation Headaches Because more people are on the hunt for allergy-friendly restaurants thanks to dietaryrestrictions, you can make your mark by advertising yourself on the right outlets. Become Allergen-Friendly Certified.
This spring, as Tarun Bhalla was testing out eight-ounce curry packets for a new line of meal kits, he found that they had a tendency to burst open in a shipping test. We have to see this year out. They’re immigrants, they’re working parents, and they’re lifting themselves out of poorly paid wage work. Take Oyna Natural Foods.
Collect customer data , such as preferences and dietaryrestrictions, and use it wherever possible to individualize their dining experiences. Engaging with the Community It’s important to remember that serving your customers isn’t just limited to a dine-in or take-out experience. They are a part of a wider community.
Collect all the necessary info France uses the invite platform Partiful and good ol Google spreadsheets to collect information like dietaryrestrictions and allergies, along with asking her guests what cookies theyll bring. Otherwise it just gets to a point where everyones like, cookie-d out and really looking for something savory.
Cashiers came in third place taking up seven percent of all open roles. Diners will be planning ahead this year, with 31 percent planning to book three to four weeks out. Tock’s survey results reveal diners are continuing to seek out unique experiences when dining out this holiday season.
If you want to make more out of your restaurant analytics and wow diners on a whole other level, this guide has all you need to know. Do they have any dietaryrestrictions? If you know a guest has a gluten allergy, make sure your server points out all the gluten-free options on the menu. The goal is to be subtle.
If you want to expand out the theme, you can poll your community to see what they’re interested in exploring. There are several ways to source money to pay for your event, including charging vendors for their stall space, taking a cut from every purchase, and baking the cost of your event into ticket prices.
While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Let’s take a look at what today’s coffee shop consumer cares about. Caffeine Goes Out of Fashion. Credit: Ana Valencia.
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