Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. Expanding e-commerce investments.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 17, 2021

New Design for Freddy's. Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. ” Franchise opportunities remain in areas across the U.S.,

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Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. PayByPhone users can log into the app and donate by using designated parking zone number 19.

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Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. PayByPhone users can log into the app and donate by using designated parking zone number 19.

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Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Chef Michael Solomonov of Philadelphia's Zahav tracing his long road to recovery through a terrifying addiction.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

SEPTEMBER 3, 2020

Have clear signage, enforce the mandated health rules, and diligently track the number of guests inside of your facility at all times. Install automatic doors or have a single employee usher guests in and out of the restaurant to eliminate touch points on door handles. Judiciously monitor your employees’ health as well.

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Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. . ” Tastewise Data. . 22 to Friday Sept.

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Modern Restaurant Management

DECEMBER 11, 2023

Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their reputation. restaurant employment reached pre-pandemic levels in September, marking a milestone after three-and-a-half years of post-pandemic recovery.

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Management Management Guest Recovery Document 275

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

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2021 Mobile Ordering Food Food Safety 286

Modern Restaurant Management

FEBRUARY 17, 2021

Recovery won’t happen overnight, but the industry will recover with lessons learned and new ways of thinking already in place.” On average, guests in Kansas City spent 11 percent more per order than guests in Tampa Bay. “The pandemic has forced the evolution in ways that hadn’t been thought of before.

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2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. So, what could a better designed and delivered beverage program mean for the channel? Sales velocity is now -4 percent vs April 10, 2021.

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Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. Sharing best practices on successful, creative and innovative solutions to reduce wasted food across industry sectors.

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Waste Food Leadership Customer Service 253

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

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Modern Restaurant Management

JUNE 9, 2021

We’ve seen so many innovations and creative ideas come out of the pandemic. The Key Is Stability and Consistency. When circumstances move out of their norms, we have to look beyond our norms to find solutions to solve the problems that arise.

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Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

SEPTEMBER 27, 2024

It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.” Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests.

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Food Truck Fast Casual 2024 Food 251

Perfect Daily Grind

MAY 23, 2025

The USDA pegs Indonesia’s 2024/25 production at 10 million 60kg bags, anticipating a slow but steady recovery after delayed harvests in South Sumatra. Bagels, Caribou Coffee, Pret A Manger, and Espresso House to foster guest-centric cultures and drive profitable growth. Cil will oversee Panera Bread, Einstein Bros.

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2025 Guest Recovery 2024 Events 62

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report , host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

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Guest Recovery Small Business Back of House 2021 64

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Sonic is overhauling its drive-in design. Episode Highlights: Barron explains how Burger King has implemented an entirely new touchless restaurant concept.

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Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Black Box Intelligence

DECEMBER 2, 2021

Delivery exploded during the pandemic, and some operators are even exploring designing their buildings for off-premise sales. Known as the innovator in the market, Grubhub has a network of roughly 100,000 drivers. And with Guest Intelligence you can monitor and manage customer feedback specifically for delivery, to-go, and curbside.

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Delivery Operations Customer Service Food Order 98

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.

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Dine-in Guest Recovery Food Safety Online Ordering 52

Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

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Guest Recovery Online Ordering Delivery Food Order 52

Foodable

AUGUST 14, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: VirusSAFE Pro serves as an accountability mechanism for every person who enters your restaurant—including employees and guests.

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Guest Recovery Food Safety Mobile Ordering Government 52

The Restaurant Times

OCTOBER 29, 2020

It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. .’ The teams also have to be trained. adds Raymond.

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Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. ” Fogo de Chão Inks New Deals. .

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Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

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Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

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Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

DECEMBER 31, 2020

“This has brought about a level of creativity that we believe will continue to fuel innovation for the year ahead.” Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Dead Rabbit?’s Sobre Mesa?

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2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. 63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. Modern menu boards.

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2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95

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Back of House Hotels Design Events 329

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

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2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders.

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Allergens Kitchen Safety Guest Recovery Customer Service 364