Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. That means that customer is bringing in $6000.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Do you need a host to seat guests or someone to hello pack up delivery orders? When coming up with interview questions, make sure they are designed to get insights into these skills (more on that below).

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JULY 26, 2021

As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. ” Fogo de Chão Inks New Deals. .

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

MAY 6, 2021

However, the post-pandemic industry will face new challenges even as recovery begins. Many restaurants took guests’ temperatures and participated in contact tracing, which is the process of contacting people who’ve had contact with someone who tested positive for COVID-19. For customers, it became a new experience.

Kitchen Safety 189

Kitchen Safety Guest Recovery Employee Relations Technology 189

Modern Restaurant Management

APRIL 27, 2020

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. First is an enhanced restaurant management platform.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Restaurant365

JUNE 3, 2020

June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”.

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. 63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. Restaurants of the Future.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Modern Restaurant Management

JULY 14, 2020

Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

OCTOBER 4, 2021

Of those who suffered from a poor experience upon arrival, 40 percent had to flag down staff to let them know they were picking up their order, 40 percent had to wait in the general order line due to no designated pickup, and 20 percent stated their order was missing from the pickup shelf. Inflation and Pricing Concerns. ·

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Sonic is overhauling its drive-in design. Episode Highlights: Barron explains how Burger King has implemented an entirely new touchless restaurant concept.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Modern Restaurant Management

SEPTEMBER 9, 2020

Since the start of the recovery, Starbucks’ peak foot traffic was more than 20percent below 2019 levels, showcasing the power of the PSL. The Saturday and Sunday following the PSL’s launch, foot traffic was a mere 7.7percent and 6.2percent below 2019 levels of the equivalent Saturday and Sunday in 2020.

Guest Recovery 158

Guest Recovery Seasonal Menu 2019 Beverage 158

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. By providing restaurants with one-click activation of these solutions, the app marketplace is designed to help brands achieve bottom-line growth.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible. Three Key Points: The foodservice industry has one chance to get it right.

Dine-in 52

Dine-in Guest Recovery Food Safety Online Ordering 52

Modern Restaurant Management

JUNE 25, 2021

The bottom line is that as restaurants add more takeout and delivery to their plates— and as they see a return of guests to their dining areas—they need to take food safety risks off the table.

Food Safety 203

Food Safety Delivery Kitchen Safety Food 203

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Foodable

AUGUST 14, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: VirusSAFE Pro serves as an accountability mechanism for every person who enters your restaurant—including employees and guests.

Guest Recovery 52

Guest Recovery Food Safety Mobile Ordering Government 52

Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company. music, movies, photos).

Guest Recovery 52

Guest Recovery Online Ordering Delivery Customer Service 52

Modern Restaurant Management

APRIL 27, 2020

PayByPhone users can log into the app and donate by using designated parking zone number 19. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

APRIL 27, 2020

PayByPhone users can log into the app and donate by using designated parking zone number 19. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

AUGUST 25, 2020

In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

Goliath Consulting

DECEMBER 12, 2020

AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2). 3D cameras will also enable stores to reopen safely, and aid in the recovery of the restaurant industry post-pandemic. The very same technology has been working on cameras, too.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Foodable

JULY 14, 2020

Our guests were still here, but they were now working from home,” notes Matviyenko. Allset worked with restaurants to make designated pickup areas with helpful signage for customers. Click here for more recovery and relief information for restaurant, hospitality and food service operators. They’re looking for a safe bite.”

Technology 59

Technology Operations Guest Recovery Hospitality 59

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. Koibito Poké Debuts New Design. The healthy fast casual restaurant is actively seeking Franchisees for nationwide expansion after elevating its design and enhancing the customer experience.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Culinary Cues

JUNE 1, 2020

Where are the knowledgeable leaders who share proximity with the operators most clearly impacted by decisions that are supposedly designed to help restaurants recover? They are not marketing experts, social media aficionados, financial planners, systems analysts, physical plant designers, or strategic planners.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

DECEMBER 12, 2019

A detailed look at Salata’s restaurant design and layout. The introduction of the franchising microsite follows a number of brand milestones for Salata in 2019, including: The debut of a new restaurant design (February). ” Perfectly Designed Pizza Hut. Financial requirements. A rebrand (June). " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Times

OCTOBER 29, 2020

It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. .’ The teams also have to be trained. adds Raymond.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JUNE 24, 2020

Visa is introducing a range of locally designed programs and solutions to enable SMBs to drive efficiency and sales through acceptance of digital payments, building online businesses and incentivizing neighborhood support. ” 'Restaurant Recovery' Docuseries. Plus, Square is also waiving dispatch fees until July 1, 2020.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JUNE 17, 2021

New Design for Freddy's. Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. ” Franchise opportunities remain in areas across the U.S.,

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. William (Bill) M. Angott: President and Chief Executive Officer | 25 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

JUNE 9, 2021

When helping restaurants optimize their produce programs, the biggest and best thing we can tell them is to stop chopping, scooping, and prepping their veggies! Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness.

Kitchen Safety 168

Kitchen Safety Food Supply Fast Casual Food Safety 168