article thumbnail

Secure Safer Off-Premise Dining

Modern Restaurant Management

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. In the U.S.,

article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Order accuracy and speed top list of what consumers want. Mobile Apps. More money spent at the drive-thru. In-Store Pickups.

2021 189
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170
article thumbnail

AI Flips into White Castle and Resetting America

Modern Restaurant Management

Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. DoorDash Supporting Black-Owned Restaurants.

article thumbnail

PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. PayByPhone users can log into the app and donate by using designated parking zone number 19.

article thumbnail

Optimizing Your Restaurant Staffing and Onboarding for a Successful Recovery

Restaurant365

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Recruiting where your potential employees are searching. Conclusion.

article thumbnail

MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 203