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Making Your Food Delivery Business More Sustainable

Modern Restaurant Management

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. Now, multiply that single delivery by the 20 or 30 trips taken to make a good profit.

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Can Your Food Delivery Business Be More Sustainable?

Modern Restaurant Management

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. Now, multiply that single delivery by the 20 or 30 trips taken to make a good profit.

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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

The increasing accuracy of AI predictive models will accelerate delivery of high-quality foods while minimizing waste. The federal government is trying to regulate AI, while they learn about it. The state governments are trying to define their data privacy laws. Basic integrations between core applications are often lacking.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

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The Cost of B-ing Good

Modern Restaurant Management

And you are hopefully starting to associate the circled “B” with businesses that you seek to support for their mission and ESG (environmental, social, & governance) commitments as much as their product. But is B Corp certification something restaurants should pursue? A combined score of 80 out of 200 is required.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines.