ChowNow

SEPTEMBER 23, 2020

Over 100,000 restaurants have closed permanently or long-term during the pandemic, and the prospects of desperately needed government relief aren’t looking good. The biggest factor that we’ve seen is a huge spike in restaurant delivery and takeout software. Those chains have had contactless ordering and kiosks in place.

Management 148

Management Management Loyalty Program Mobile Ordering 148

Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. The Rise of Digital Channels. Drive-Thrus Ripe for Innovation.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent).

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. It’s important to mention that this valuable information can also be sourced from official government websites.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” Currently, restaurants may be added to delivery apps without their permission.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Culinary Cues

MAY 15, 2021

Does your model work better as a mobile restaurant or strictly on-line through a ghost kitchen? Americans quickly moved from spending 50% of their food budget in restaurants to spending none or a fraction through curbside pick-up and delivery. The lesson here is that restaurants will need to evaluate how they approach physical space.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). This government-issued license varies in cost but is typically a requirement in the U.S. The certificate of occupancy also knows as the building permit, is issued by the local government building department certifying a building's compliance with applicable building codes and other laws.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JULY 14, 2020

They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. Leverage two-way SMS to notify diners of order status updates from ConnectSmart Kitchen, including when the order is complete – allowing for no-contact pickup.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

EATER

OCTOBER 13, 2021

Restaurant delivery platform DoorDash has launched a restaurant disaster relief fund that will offer grants of up to $10,000 to US restaurants affected by natural disasters over the next year, the company said Wednesday. It will allow restaurants to track live orders and get real-time data about sales and operations.

Restaurant Law 98

Restaurant Law Mobile Ordering Point of Sale Delivery 98

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Foodable

DECEMBER 15, 2020

Outside of that, mobile ordering and all of the things that people can do to have a contactless experience is vital.” - Erin Levzow “I think you need both [third party and self-delivery], especially during the pandemic. ” - Erin Levzow “I think you need both [third party and self-delivery], especially during the pandemic.

Technology 86

Technology Loyalty Program Mobile Ordering Back of House 86

Modern Restaurant Management

MARCH 16, 2020

For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. .” " To learn more and register, click here.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JANUARY 8, 2020

Many restaurants have increased reliance on online and mobile ordering, including the launch of proprietary mobile apps to facilitate quick and efficient ordering for repeat customers. state and local governments. The WCAG 2.0 standards are frequently cited in ADA Title III complaints. standards were released.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. Adjusting to government-imposed business restrictions. This adjustment should also include your changes in takeout and delivery sales. Keeping up with the rise of mobile.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

JULY 27, 2020

Technology can also be of great help in enforcing contactless interaction, such as using mobile ordering and menu tablets, providing digital payment options, and gathering online feedback via online mediums. Keep The Takeout and Delivery Options Open. Embrace The Social Distancing Measures . Communicate With Customers.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

EATER

NOVEMBER 20, 2020

Think of all the places you want to survive and start ordering Supporting restaurants, if you have the financial means, feels more important now than ever before. And it’s a way to break free from the delivery and takeout rut I’m currently in by literally reminding me of what else is out there.

Social Media 139

Social Media Mobile Ordering Consumer Goods Government 139

The Restaurant Times

FEBRUARY 14, 2022

A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout. 4 Cloud Kitchen Trends To Look For In 2022. Growth And The Optimum Cloud Kitchen.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Izettle

SEPTEMBER 1, 2020

The current situation has been a challenge for everyone in the independent business community, but many of the restrictions by local governments are now being lifted. Order a contactless card reader for just £29. Find out how to set up online ordering, roadside collection and local delivery with iZettle’s easy-to-use POS app here.

Mobile Ordering 98

Mobile Ordering Point of Sale Online Ordering Small Business 98

The Restaurant Times

JANUARY 11, 2022

In addition, new technology and service elements like mobile and online ordering applications, home delivery, curbside pickup, call-ahead ordering, meal kits, outdoor eating, and the use of QR codes were being incorporated into the dining experience. . April: Getting Through The Pandemic Once Again . (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant Clicks

JANUARY 1, 2022

Thankfully, many of these restaurants provide specialty pies if you’re interested in ordering something other than cheese or pepperoni. Don’t know where to start when searching for a pizza restaurant to dine at or order for delivery? Order Online. Order Online. Red Zeppelin Pizza. Byrd (@michaelr.byrd).

Online Ordering 99

Online Ordering Airlines Mobile Ordering Government 99

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MARCH 30, 2020

. “As the COVID-19 pandemic continues, our new software enables our restaurant partners to pivot to takeout, delivery and storefront business models” said Joseph Essas, Chief Technology Officer, OpenTable. Bindi Offering At-Home Delivery. ” PARk it Converter.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. Cost: Monthly fee ranges from $89-$899.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. Delivery Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Restaurant Engine

JUNE 19, 2020

A holiday celebrating the reading of federal orders to end slavery in Texas, Juneteenth has suddenly gone viral today due to the Black Lives Matter protests, George Floyd murder, and a viral endorsement from Twitter co-founder Jack Dorsey. TikTok is the international version of Douyin, a Chinese mobile video app, which launched in 2016.

Coupons 52

Coupons Government Healthcare Mobile Ordering 52

The Food Corridor

MAY 22, 2020

If you’re looking at the shorter term, for now, read our posts on how to transition your business to delivery or ecommerce and how other businesses have pivoted. The government did implement rules requiring restaurants to run at half capacity with tables of no more than four diners (recently increased to eight).

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

The Restaurant Times

SEPTEMBER 11, 2020

While government guidelines regarding social distancing in restaurants will vary between countries and municipalities, focusing on redesigning and redefining the open areas and spaces with maximum human interaction will be crucial. . From the doors, hand washing stations, restrooms, trash receptacles, menu ordering, etc.,

Mobile Ordering 59

Mobile Ordering Seating Consumer Goods Customer Service 59

Cheetah

OCTOBER 6, 2020

We’ve put together a list of government relief programs, information centers and community organizations – all Covid-19 resources to help you get through this crisis. In March, Governor Gavin Newsom ordered all California residents to stay home and for all businesses to shut down. Reading Time: 4 minutes.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60

Izettle

SEPTEMBER 1, 2020

The current situation has been a challenge for everyone in the independent business community, but many of the restrictions by local governments are now being lifted. Order a contactless card reader for just £29. Find out how to set up online ordering, roadside collection and local delivery with Zettle’s easy-to-use POS app here.

Mobile Ordering 52

Mobile Ordering Point of Sale Online Ordering Small Business 52