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Expanding the Definition of Value

Modern Restaurant Management

The majority of operators say increasing traffic on-site and getting diners back in their seats will be more important to their restaurant's success in 2025. Restaurants aim to attract more in-person diners. This is especially important to 90 percent of fine dining operators and 87 percent of casual dining operators.

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Restaurant Guests in the Driver’s Seat

Modern Restaurant Management

Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time.

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Cashless Consumer Creates Need for Secure Connectivity

Modern Restaurant Management

All of these tools require a reliable connection in order to ensure a positive customer experience. Many people don’t realize POS systems are IoT, but if it's connected to a network, it's the definition of IoT. Customers can place their order on site, without waiting in line. Mobile POS. Self-Service Sales Kiosks.

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Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Online Ordering Will Continue to Thrive. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

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Five Reasons Why QR Code Menus Aren’t Going Away

Modern Restaurant Management

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Try an Online Form Builder. Check Your Website’s Hosting Software.

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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.