7 Shifts

NOVEMBER 1, 2022

Since videos don't play on a user's feed by order of post date, you can share many videos about the same topic or using the same trend. As well as providing the best platform to showcase your drinks and dishes creatively, Instagram now has built-in business tools such as online ordering, maps, and messenger. Do my hyperlinks work?

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. When you implement QR code ordering at your restaurant, here’s how you and your customers benefit.

Customer Experience 126

Customer Experience Ordering Customer Service Online Ordering 126

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Restaurant Business

OCTOBER 19, 2023

The burger chain signed a licensing agreement with a movie theater chain that will allow film watchers to order burgers from their seats.

Ordering 103

Ordering License Seating Operations 103

Modern Restaurant Management

AUGUST 26, 2021

Restaurants mainly use QR code technology as a substitute for physical menus and as a customer ordering platform. On the other hand, unvaccinated customers could be directed to an area with socially distanced tables or outdoor seating, and can be instructed to keep their mask on when interacting with staff.

Technology 227

Technology Ordering Front of House Customer Experience 227

Culinary Cues

DECEMBER 8, 2022

Hours and hours of work went into planning menus, making sure that the best ingredients are ordered and in-house, scheduling staff, testing recipes and teaching others how to execute them, confirming that the right China plates are in place, and most importantly – the timing of every minute is thought thru. By 8:15 the dining room was full.

Front of House 397

Front of House Back of House Seating Food Truck 397

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Culinary Cues

MAY 19, 2022

This was “order/fire” time. By 6:15 the crew had pushed through about 40 orders with relative ease. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.”

Seating 374

Seating Dine-in Seasonal Menu Leadership 374

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Winterize Your Patio Seating ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. With a surge in covers, it’s more important to nail down inventory in order to minimize waste and reduce unnecessary costs.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

ChowNow

OCTOBER 4, 2021

Online ordering is essential to running a restaurant, but how and where your restaurant gets online makes a big difference. Catching customers’ attention on the websites they browse most frequently can have a significant impact on order volume. What is the Order Better Network? Neighborhood Nosh. SinglePlatform.

Ordering 78

Ordering Online Ordering Website Management Loyalty Program 78

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. The way clients are seated is a huge part of it. First of all, identify the different areas where it would be possible to seat customers – while obviously taking into account the areas that are needed for other purposes.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. Are there high-top, bar-style tables, regular seating, or a mix of both? But, don't limit your research to just that!

License 459

License Hiring Equipment Point of Sale 459

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins.

2024 98

2024 Innovation Email Marketing Point of Sale 98

SpotOn

MARCH 19, 2024

Listed as number 9 in the dining category by Fast Company , SpotOn was recognized for its continuous innovation with products like Seat & Send and Marketing Assist. Seat & Send is one of those practical innovations. Ha, you know, Seat & Send is for restaurant owners. It's for their staff.

Innovation 111

Innovation Seating Customer Experience Point of Sale 111

7 Shifts

MARCH 18, 2021

In order to support the restaurant industry through uncharted waters, our team at 7shifts has worked together to derive important labor trends and insights from our network of restaurant pros. Breweries and Taprooms were close to pre-pandemic levels by the end of summer—dude to to-go cans and outdoor seating.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Need to manage the impact on staff morale of working online orders without receiving tips. Cons: You have higher overhead costs because you need more seating and servers.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Adjust floor plans to fit local seating capacity and social distancing regulations Demarcate floor with markers for any areas where a line up may occur (restrooms, pick up areas, etc.)

Events 351

Events Social Media Kitchen Safety Seating 351

ChowNow

JUNE 17, 2020

Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus. If you use ChowNow for online ordering, it’s surprisingly simple to set up a process for contactless dining. Not a ChowNow client yet?

Online Ordering 88

Online Ordering Ordering Demo Website Management 88

Squirrel Systems

APRIL 11, 2024

This piece looks at the role tableside ordering technology, like mobile POS systems, can play in adding efficiencies to the overall restaurant and specifically to restaurant patio operations. How can Mobile POS technology impact patio dining business at your restaurant?

POS 94

POS Operations Mobile Ordering Front of House 94

EATER

DECEMBER 17, 2021

Chipotle announced it’s opening a new “Digital Kitchen” restaurant this month in Cuyahoga Falls, Ohio (about 40 miles south of Cleveland) — which will exclusively accept online orders. Hungry customers should avoid knocking on that pickup window expecting to have their order taken. Orders are made online. Image: Tabasco.

Online Ordering 101

Online Ordering Ordering Customer Service Food Order 101

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Cheetah

OCTOBER 13, 2020

Increasing average order size at your restaurant is crucial for improving your bottom line. Especially today, with the limit on seating capacity according to the new color coded reopening plan for California restaurants. For example, if you make $1,000 for 40 tickets per day your average order size is $25. Cross-selling.

Ordering 78

Ordering Online Ordering POS Food Order 78

SpotOn

APRIL 24, 2024

There are bars with domestic beers, gluey nachos, and one glitchy TV that make you realize there’s a six-pack in the fridge at home (and more comfortable seats). He’s seen every kind of server chicken scratch and all varieties of sauce smeared on order tickets.

Entertainment 98

Entertainment Point of Sale POS Bar 98

7 Shifts

SEPTEMBER 16, 2020

Here's what the team at Hamburger Mary's did to alter their operations in order to keep customers and staff safe during the pandemic: PPE - Customers must wear face masks at all times except when eating or drinking. We know that that person is cute, but you must stay seated with your party. No mingling with other tables.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Restaurant Clicks

JUNE 30, 2021

Chinese food is one of those amazing meals that’s perfect for going out to eat but is also just as enjoyable to order in when you just want to stay at home or just don’t feel like cooking anything, and trust us, we know that feeling. Order Online. Order Online. Order Online. Order Online. Chang’s.

Food Order 78

Food Order Ordering Food Online Ordering 78

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Encourage guests to order take-out or delivery. Properly sanitize tables and seating areas thoroughly between each group.

Management 369

Management Management Employee Relations Kitchen Safety 369

OpenTable

JUNE 7, 2020

Restaurants With Closed Dining Rooms Win Clearance for Outdoor Seating – Restaurant Business. Local governments in cities including San Francisco and Chicago are allowing restaurants to seat guests outdoors while dining rooms are still closed, and similar legislation is expected to pass in New York City. … Read more.

Fine Dining 52

Fine Dining Seating Outdoor Dine-in 52

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. Trying to rebrand entirely is very difficult.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Food Business

AUGUST 25, 2023

In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 221

Outdoor Seating Customer Service Small Business 221