Remove Customer Service Remove Design Remove Hospitality
article thumbnail

Vibe Check: Elevating Experience for Better Guest Engagement

Modern Restaurant Management

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

article thumbnail

The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 531
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Beyond the Menu: Maximizing the Use of QR Codes

Modern Restaurant Management

Too often, what customers found was a clunky experience marked by poor scanning results, slow click-throughs and the need to download third-party apps just to engage with the expected content. Just when it seemed QR codes might go the way of the pager or MySpace, improvements in design were followed soon after by the pandemic.

Menu 372
article thumbnail

How Restaurants Can Use Digital Hosts

Modern Restaurant Management

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. These can be refined once the testing process begins to see what works best for the customer. What Is the Difference Between an Out of the Box Solution and Custom?

article thumbnail

Inside a Chef-Designer Collab

Modern Restaurant Management

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. When creating an elevated dining space, it’s critical for there to be a meeting of the minds between the chef and designer that culminates in a setting that is reflective of the chef’s vision and taste.

Design 487
article thumbnail

The Potential of 3D Printing in Restaurant Design

Modern Restaurant Management

The world’s largest 3D-printed restaurant interior design recently debuted at MYATA Platinum Lounge, a hookah lounge with a restaurant and bar in the C2 Licensed District in Dubai's City Walk. “It’s an intersection of design, technology, and hospitality, offering a fully customised experience for everyone.”

Design 251
article thumbnail

Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.