Goliath Consulting

MAY 1, 2025

Its a strategic tool to attract new customers, build brand loyalty, and create memorable experiences that keep people coming back. Focus on creating content that adds valuewhether its entertaining, informative, or visually appetizing. For restaurants, social media marketing is more than just posting food photos.

Social Media 195

Social Media Marketing Email Marketing Influencer 195

Modern Restaurant Management

OCTOBER 6, 2022

So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. Make a Special Menu, Don't Include Everyday Things. Load Up the Menu With Shareables.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

MAY 10, 2021

It’s easy for restaurant experiences to be impersonal and ordinary right now, with face masks and takeout containers dictating the nature of dining. Upgrade Your Takeout Experience. Upgrade Your Takeout Experience. Delivery is still all about the guest experience and your value proposition. Differentiated Dining.

Food Safety 487

Food Safety Customer Experience Customer Service Entertainment 487

Modern Restaurant Management

APRIL 29, 2020

It’s been said that customers eat with their eyes. With digital signage, restaurants can transform static, lifeless imagery into compelling experiences tailored to each customer. Enhance the Wait Experience. Custom Menus Like Never Before. Opportunity to Upsell. It can even reduce perceived wait times.

Seasonal Menu 515

Seasonal Menu Customer Experience Customer Service Food Order 515

Modern Restaurant Management

DECEMBER 10, 2020

We still want an experience and ambience. Consumers are online watching cooking videos, sommeliers, and educational videos to entertain themselves in some form. For example, restaurateurs should be looking for ways to bring together culture, dining and education for those that have eternal style and are hungry for entertainment.

Education 493

Education Entertainment Social Media Sustainability 493

Modern Restaurant Management

AUGUST 7, 2023

Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. Upgrading your establishment with the latest tech can help bring in customers and keep your regulars coming back. Bar owners want customers to understand the theme of the space when they first walk in.

Technology 419

Technology Sports Entertainment Customer Experience 419

Modern Restaurant Management

DECEMBER 14, 2022

Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen. Food preparing robots are helping restaurants execute cooking tasks more efficiently, shaving valuable seconds off the time it takes for an order to reach a customer. Robin Zheng.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

JUNE 3, 2020

The audio systems in these businesses are critical and owners can fail miserably very quickly if it isn’t designed and engineered properly, Jason Fischbeck, professional installer of commercial entertainment systems and owner of Automated Environments said. “You have to understand your customers,” he said.

Equipment 501

Equipment Sports Entertainment Customer Experience 501

Modern Restaurant Management

DECEMBER 21, 2021

The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology. Many operators had to rethink how to approach their business digitally this past year, and realize that on- and off-premise experiences are more closely connected than ever.

2022 493

2022 Hospitality Brewery Mobile Ordering 493

Modern Restaurant Management

AUGUST 21, 2020

One key finding: restaurants that create a kid-friendly experience will make parents feel safer and more excited about taking their kids out to eat. These items are now more important than ever in restaurants because, as parents told us, they feel better knowing that there’s entertainment to help keep kids safe at the table.

Food Safety 539

Food Safety Entertainment Take-out Employee Relations 539

Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace.

Loyalty Program 454

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 454

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Restaurant Engine

DECEMBER 11, 2024

Promote your special events and themed nights to both current customers and your target audience. One way to do this is with special events and theme nights. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

Events 52

Events Specials Workshop Entertainment 52

Modern Restaurant Management

FEBRUARY 20, 2020

The best part is that, when used correctly, your customers will start to do the work for you by liking, tagging, and interacting with your account. This is extremely important because when a hungry customer searches Instagram for “pho,” you want to show up on that search. Monitor and Interact with Customers on Social Media.

Social Media 515

Social Media Customer Experience Certification Entertainment 515

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

JULY 10, 2024

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 16, 2020

YouTube : Where people from all demographics go for videos that range from instructional to entertaining. Answer the demand by sharing pictures and videos that emphasize your restaurant’s appeal not just as a place to eat but as a place worthy of an experience. Keep in mind the life span of a post on each platform, too.

Social Media 505

Social Media Coupons Download Entertainment 505

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

The Rail

NOVEMBER 29, 2023

By Nick DiMatteo, Fortyfivegames Bar and restaurant owners are constantly seeking ways to stay ahead of the curve when it comes to attracting and maintaining their customer base. It is not surprising that entertainment options are a crucial aspect of bars' success.

Entertainment 147

Entertainment Bar Equipment Sports 147

EATER

JANUARY 30, 2025

Whitney recommends pairing the dip with crispy wontons, though in my experience, its also good with tortilla chips as long as theyre sturdy. Lesley Suter, special projects editor Hot Spinach & Artichoke Dip Knorr I first had this hot spinach and artichoke dip at a friends barbecue over a decade ago.

Back of House 265

Back of House Definition Take-out Entertainment 265

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 7, 2020

Entertainment. If there was time add some type of entertainment to your venue, this is it. Consider live music, whether a band or solo artist, and immerse your guests in a unique experience. Get creative and give your customers something to get excited about. Encourage Interaction. Get the party started.

Social Media 301

Social Media Entertainment Events Sports 301

Modern Restaurant Management

APRIL 8, 2020

Yelp's Small Business Expert Emily Washcovick has years of experience helping small businesses survive and thrive, particularly in times of crisis. In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

SEPTEMBER 24, 2024

Sharing her follow-your-passion journey from corporate law to operating Homeroom, a mac and cheese restaurant, Wade offers practical and entertaining anecdotes on creating a vital company culture with meaning, purpose, and connection. “Like, split into groups that represent the team, the company, and the customer?

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

FEBRUARY 17, 2020

“We are always looking for new ways to reach our consumers and, given Yelp’s dominance in the industry, we sought a partnership to help us drive more customers to our restaurants,” said Erik Jensen, vice president of brand engagement, Denny’s. Spark Foundry?. Showcase Ads : ?Showcase Carl Mittleman.

Sports 384

Sports Point of Sale Customer Experience Entertainment 384

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. You're not only competing against many other bars but establishments offering entertainment, food, and drink. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

The Rail

DECEMBER 17, 2024

By Julia Nikolaus, Contributor For any restaurant, designing a unique seafood experience is a worthwhile endeavor. This strategy typically invites repeat customers and attracts seafood lovers from all over. Listed below are more details about these methods, along with other strategies for creating a customized seafood experience.

Customer Experience 130

Customer Experience Seasonal Menu Dine-in Uniforms 130

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. . “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

OCTOBER 16, 2019

The company puts entertainment first, and food and beverage second. We believe that you need a combination of what we would call the Five Pillars: food, beverage, entertainment, special events, and corporate or group events. It’s not just the food offerings but also the beverage program and entertainment. It never stops.

Food 256

Food Entertainment Beverage Sustainability 256

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. What was it about that previous experience that brought excitement into their lives? Your regular customers were your ambassadors and your raving fans.

Social Media 366

Social Media Entertainment Email Marketing Customer Experience 366

Modern Restaurant Management

DECEMBER 5, 2019

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. During a visit to a restaurant, if a waiter writes down the wrong order or misses a special meal instruction, those mistakes can be easily corrected during the meal.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

Modern Restaurant Management

MAY 31, 2024

To counteract this, diners are increasingly seeking out promotions, special offers, and better value for money as primary incentives. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience. The report surveyed more than 1,500 U.S.-based

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. With flip’d, we can provide that on-the-go fast casual experience, making now the perfect time to bring this concept into the world.”

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Aramark Creates Safety Plans. Installing plexiglass barriers at checkout.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441