Modern Restaurant Management

JANUARY 5, 2021

As companies pivot to address all these issues, it is vital that consumer experience remains a top priority, especially given the impacts of the pandemic can negatively impact customer experience and in turn the customer’s perception of the brand. How do these changes continue to serve the goal of good customer service?

Customer Experience 221

Customer Experience Customer Service Airlines Consumer Goods 221

Hot Schedules

JULY 15, 2021

It’s no surprise that top performers use procurement technology to agree and lock down supplier lists, ensuring that all sites can only purchase from specified companies for the lowest rate possible. It’s good for customers too, as dishes are consistent and quality control stays high. No more special cases.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

JANUARY 12, 2021

Bain & Company data backs this up — “companies with superior CX grow revenue five times faster on average than their competitors with inferior customer experience.” Intelligent automation and embedded policies, procedures, training content, media, and recommended actions are integrated into everyday workflows.

Fast Casual 162

Fast Casual Food Safety Loyalty Program Customer Experience 162

ChowNow

MARCH 26, 2021

Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants. What’s Grubhub’s credit card chargeback policy for restaurants? What’s Grubhub’s credit card chargeback policy for restaurants?

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Modern Restaurant Management

FEBRUARY 13, 2023

This is now actualized in our Diversity, Equity, and Inclusion policies and actionable steps. When a company has a very clear understanding of what they stand for and what its values are, this allows them to respond swiftly and decisively when issues surface in the public arena of opinion. Where are you investing your capital?

Recruiting 177

Recruiting Compost Sustainability Consumer Goods 177

ChowNow

AUGUST 26, 2021

Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants. What’s Grubhub’s credit card chargeback policy for restaurants? What’s Grubhub’s credit card chargeback policy for restaurants?

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Sling

APRIL 25, 2023

If you’re wondering about the qualities of good employees, you’ve come to the right place. Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. 5) Persistent Persistence is a key quality of a good employee.

Hiring 78

Hiring Communication Small Business Training 78

Modern Restaurant Management

OCTOBER 4, 2023

The need to fill multiple positions swiftly can lead to rushed decision-making, potentially compromising the quality of hires. The risk of overlooking qualified candidates or inadvertently hiring under qualified individuals increases, impacting the overall quality of the workforce. Optimize your screening process.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Employees are more likely to stay with a company if they enjoy their job and feel valued. Stay informed about industry standards and ensure that your offerings remain competitive.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 19, 2021

Honesty is the best policy. These qualities help form trust-based relationships with those involved and affected by the crisis. It’s not always the president of the company. It is no secret that bad news travels fast; however, an immediate response helps mitigate damage to your company’s reputation.

Communication 186

Communication Travel Information Management 186

Modern Restaurant Management

AUGUST 25, 2021

That gives employers three important reasons to ensure they’re providing a healthy and supportive environment for their teams: to ensure quality service, to meet consumer ideals, and to simply treat others the way they deserve to be treated.

Operations 193

Operations Ordering Sustainability Food Supply 193

7 Shifts

SEPTEMBER 19, 2022

What qualities would they have? Showcase your core values in your employee handbook, new-hire training, job descriptions , and company careers page. Taylor likens it to an assembly line—when it's moving steadily, you can get your work done, and the company makes a profit. Create a shift swap policy. Two days off in a row.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

APRIL 20, 2022

Now, the seven-person Commission will consider “next steps,” to address the potential influence SBDRs have on obesity, food availability, food quality, crime, and land value. The DeKalb evaluation identified 25 cities that instituted these kinds of policies in 2019 and 2020. Dollar store owners] are very clear on their target audience.

Food Safety 101

Food Safety Food Retail Small Business 101

Modern Restaurant Management

AUGUST 30, 2022

The family company, Quality Egg, was fined $6.8 Former Iowa egg executive Austin “Jack” DeCoster and his son, Peter, received prison sentences of several months and were fined $100,000 dollars for their part in a 2010 salmonella outbreak that sickened thousands of people. They also invested in digital technology.

Food Safety 176

Food Safety Technology Kitchen Safety Food 176

Society Insurance

AUGUST 3, 2023

Even the best products, patents, or ideas won’t succeed if there is not a quality staff or workforce making a positive difference each day. Employee engagement, at its core, is a measure of how invested employees are in the success of their company. It describes the quality of the relationship between business and employee.

Insurance 52

Insurance Website Management Take-out Advertising 52

7 Shifts

SEPTEMBER 3, 2019

In a study done by TDN2k , a company that provides restaurant industry analytics, the annual cost of employee turnover per manager is $13,867. As the restaurant industry grows, the search for high-performing, quality employees is becoming harder and harder. The company was started by brothers Larry and Mark Levy in Chicago in 1978.

Sports 284

Sports Training Fine Dining 2017 284

Perfect Daily Grind

AUGUST 5, 2022

The filter is made from premium 316 stainless steel, which the company says is more durable than many other options on the market. After the company promised wage hikes at non-unionised stores in May, Starbucks Workers United is requesting that the benefit be applied to unionised stores, as well. JDE Peet’s reports 19.7%

2023 133

2023 2022 Compost Events 133

Modern Restaurant Management

NOVEMBER 6, 2020

Manager personalities generally shape the way a business is run and heavily influence the company culture. Leadership skills are another valuable quality in a successful manager. Study after study has shown that happy employees are not only more productive, but also likely to remain with the company for longer. Making a Change.

Management 199

Management Management Leadership Communication 199

Perfect Daily Grind

OCTOBER 24, 2022

As a result of this, as well as other complex reasons, Sierra Leone isn’t known for producing high-quality coffee – despite its potential to do so. Wahlid says up to 80% of the country’s coffee is exported, and can now be directly purchased by private companies. Coffee consumption in Sierra Leone.

Government 179

Government Agriculture Pricing Small Business 179

Perfect Daily Grind

AUGUST 18, 2019

“It’s important for us to bring out the best in our employees and have them feel a sense of ownership within our company,” says Matt. A positive workplace culture will encourage employees to stay with your company longer. While certain things are universal – such as respect for coworkers – others will be more specific to your company.

Café 104

Café Seminar Employee Relations Communication 104

Perfect Daily Grind

FEBRUARY 3, 2023

The company currently operates 19 stores in Sri Lanka – making it the country’s largest coffee chain. The campus is set to host its new Engaging Talks series, which starts with The new role of the company in the territory: how to build a successful, sustainable, innovative company. Chemex launches new eight-cup ChemAer.

2023 121

2023 Seminar Certification Food Supply 121

Modern Restaurant Management

JANUARY 8, 2024

restaurant loyalty programs are often rank lowest in quality compared to other industries. As more and more tech companies enter the marketplace, operators are finding it difficult to choose what is the best solution for their individual needs. AI will help restaurateurs in 2024 to increase the rate of repeat and engaged customers.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Perfect Daily Grind

NOVEMBER 1, 2022

As just one example of many, between the 1930s and 1960s, the US federal government classified certain neighbourhoods across the country as “risky” and “unfit for investment” – a set of policies referred to as “redlining”. Ultimately, expanding their company in new areas and attracting more customers helps to keep their business profitable.

Pricing 156

Pricing Article Hiring Supplies 156

Sling

MAY 14, 2022

Fringe benefits can run the gamut from workplace extras — like an on-site game room or an inclement weather policy — to wellness benefits, relocation assistance, and even profit-sharing opportunities (e.g., 5) Company culture. Ask questions like: Why are potential employees attracted to our company? stock options).

Management 78

Management Management Employee Relations Insurance 78

ChowNow

FEBRUARY 11, 2020

In fact, for nine out of every ten of these newly added restaurants, customers are paying higher prices and having lower quality experiences. When customers order through Grubhub, they likely have no conception of your restaurant’s arrangement (or lack thereof) with the delivery company. . What can you do?

Pricing 158

Pricing Online Ordering Customer Experience Social Media 158

Hot Schedules

DECEMBER 7, 2021

Roughly two-thirds of global companies are raising pay, improving flexibility, and offering better benefits to attract talent. Companies able to pivot to worker desires like this will be able to attract and retain the employees needed to run the show. Crucially, boosting pay increases the quality of labor.

Retail 78

Retail Employee Relations Hotels 2022 78

Sling

MARCH 9, 2021

1) Create Specific Policies. Before you hire a freelance or contract worker, sit down and add new policies to your employee handbook that address the unique nature of the tasks they’ll perform. 3) Encourage Them To Abide By Company Culture. Company culture is a nebulous quality, even for you and your full-time employees.

Definition 78

Definition Management Management Hiring 78

Modern Restaurant Management

SEPTEMBER 8, 2021

A recent survey found only 14 percent of employees around the world are confident in their CEO’s and management’s leadership regarding return-to-work policies. For those employees that have already returned to work , 42 percent said safety measures enacted by management were either ineffective or not strictly enforced.

Kitchen Safety 191

Kitchen Safety Employee Relations Communication Point of Sale 191

Social Hospitality

SEPTEMBER 27, 2018

Miso Robotics — a California-based robotics company — developed an AI kitchen assistant called Flippy. This ensures food is delivered faster and is sometimes even higher in quality. Not to mention, it ensures compliance with regulatory policies, which is always a benefit. Advanced Robotics.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Sling

MARCH 26, 2022

Some may even start searching for a position at another company. Here are some of the best ways to improve employee retention in your company. That type of company culture will make your employees happier and more comfortable in their work environment. High-quality work. Strategies To Improve Employee Retention.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Apicbase

MARCH 17, 2023

It’s important to understand that your restaurant doesn’t need to be perfect, but you must be able to deliver the same high-quality experience time after time to keep your customers satisfied and protect your brand reputation. For your information: restaurant technology has plenty of other benefits for your food-service company.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

EATER

NOVEMBER 10, 2021

Through an acquisition group tied to Union Square Hospitality Group, the parent company of Meyer’s family of restaurants, Meyer and his company will become “a cornerstone partner with Panera Brands,” according to Business Wire.

Hospitality 79

Hospitality Fast Casual 2006 Food Safety 79

Sling

JANUARY 19, 2020

Make yourself approachable by having an open-door policy during scheduled times. If you adhere to a strict anonymity policy, employees will feel free to vent their concerns. This helps build empathy throughout the company. Every company needs a clear hierarchy of responsibility. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Sling

AUGUST 9, 2023

April 2021 Flextime: What Is It And Should Your Company Use It?

Article 78

Article 2023 2022 2021 78

Sling

MARCH 16, 2021

Though it might not seem as crucial as other areas such as sales, manufacturing, or vendor relationships , HCM permeates every corner of your business and has a dramatic effect on the way your company runs. The goal of human resource management ( HRM ) is to create and manage the systems and policies that enable employees to do their jobs.

Management 78

Management Management Leadership Employee Relations 78

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. The company will be matching loans for Black-owned businesses through a new partnership with Kiva and will match loans to U.S-based We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 158

Mobile Ordering Certification Loyalty Program Kitchen Safety 158

EATER

MARCH 29, 2023

Sophia Pappas The world’s most expensive spice can be an everyday ingredient — if you know how to use it “Our biggest challenge is to get people to use it,” Ethan Frisch, the co-founder and co-owner of the spice company Burlap & Barrel , says about saffron. Negin is highly sought after, and sold in grades that vary in quality and price.

Consumer Goods 98

Consumer Goods Tip Distribution Agriculture Point of Sale 98