ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Goliath Consulting

MAY 8, 2020

Important points to consider before starting a catering program. Off-premise catering is undoubtedly a compelling business opportunity for restaurant owners. Catering also gives businesses brand exposure and valuable marketing opportunities. But on average these numbers are much more modest. annually through 2019 (4).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. One clearcut example of catering to customers’ demands comes from Sierra Mar restaurant in California. Measures and Use Cases.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. Or are you a fine dining restaurant located on a wealthier side of town? What is Niche Marketing? How to Choose a Niche.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 21, 2024

For restaurants with liquor licenses, catering to millennials is key. Consider seasonal flavors, cold brew variations, and creative blends to cater to a broader range of preferences. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Crayons have an important role to play in giving families the feel-good dining experiences they crave.

Fast Casual 493

Fast Casual Fine Dining Casual Consumer Goods 493

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. It's the most wonderful time of the year…and for many restaurant operators, one of the busiest. Anwers can help to inform a set of KPIs.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

JULY 12, 2024

Many operators struggle with low profit margins, and it’s easy to fall into this trap. In fact, the average restaurant profit margin just falls between 3% and 6%. By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Utilities are another fixed cost to monitor. Constantino writes.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded. Whats the food in Sri Lanka like?

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

APRIL 20, 2022

Children in school are far from incentivized to work in the catering sector. Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Order-Only Automats: Pros and Cons.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Following are some of the major restaurant trends to watch out for in 2022.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MARCH 23, 2022

This configuration can improve the dining experience, giving customers exciting insights into how their food is being prepared. If you haven’t invested in a walk-in fridge or freezer, now might be a good time (although only if your restaurant caters to a large number of people). A key part of an effective kitchen is its design.

Design 507

Design Kitchen Safety Equipment Food Safety 507

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. Adopting local procurement underscores freshness, while expanded menu selections cater to diverse dietary preferences.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. Nearly every customer journey begins with a search on Google, then a scroll through several restaurant websites before something catches their eye.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

NOVEMBER 10, 2021

Keen to have a more regular change of scene and with remote working no longer confining people to their desks, new staycationing trends have emerged, namely ‘flexcations’ and ‘minications’ Both bring a new type of customer to UK holiday let owners, so it pays to make sure you’re catering to their needs.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Full service restaurant concepts fall into two broad categories: casual dining and fine dining. If you're a guest, it's good to know what to expect from a fine dining vs casual dining experience.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Squirrel Systems

MARCH 5, 2025

Here’s an overview of what’s shaping the future of dining: Plant-Based Innovations Plant-based dining has evolved from a niche market to a mainstream movement. bhg.com Immersive Dining Experiences Dining is becoming more about the overall experience. Expect dishes incorporating adaptogens (e.g.,

2025 85

2025 Menu Food Fine Dining 85

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Some things never change.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Culinary Cues

MARCH 25, 2021

This desire is a spark of enthusiasm to accomplish goals, exceed expectations, know no barriers to entry, and reach for the stars. We possess this desire universally but experience has shown us that it can be pushed aside by parents, friends, supervisors, peers, and even by our own lack of confidence in potential outcomes.

Communication 450

Communication Coaching Fine Dining Influencer 450

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. On one hand, he misses the neighborhood he grew up in. In the video , S.K.Y.’s

2010 363

2010 2013 Back of House Small Business 363

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

Serving 517

Serving White Paper Food Recycling 517

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. To produce 10+ soups per day, the Soup'd Up kitchen runs like a finely oiled machine. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. Advice for opening a restaurant from restaurateurs 1. Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. at 20 o’clock.)

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300