ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding who you serve can help you make strategic decisions that attract the right customers and keep them coming back. Family Status: Are you serving couples, solo diners, or parents with children?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Restaurant Business

JUNE 6, 2025

But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. Segment leader Chipotle Mexican Grill rose to No.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

7 Shifts

OCTOBER 10, 2019

Halloween Specials and Menu Ideas for Restaurants and Bars ????? One of the easiest ways to bring the Halloween spirit into your restaurant or bar is with the food and drinks you serve. Here are a few ideas for Halloween restaurant specials to offer this holiday season. Serve it in an empty pumpkin for a final touch!

Specials 231

Specials Bar Seasonal Menu Events 231

EATER

FEBRUARY 18, 2025

Hotel: Not only places to bed down, hotels can refer to casual eateries for affordable, filling food. Saivar kade: Traditionally associated with vegetarian shops serving Tamil Sri Lankan fare dosas, idli, frothy milky tea the term saivar kade is now used more generally for small eateries serving affordable food.

Hotels 284

Hotels Seasonal Menu Back of House Small Business 284

Restaurant Business

JUNE 6, 2025

She has been the SVP and controller since 2022, but has on multiple occasions served as interim principal financial officer for the company during periods of CFO transition. Meche is an industry veteran, previously serving as chief restaurant officer for sister brands Capriotti’s and Wing Zone after a 30-year career with Papa Johns.

Fast Casual 146

Fast Casual Leadership Franchising Franchise 146

ChowNow

JANUARY 23, 2025

Theyll love the exclusiveness of the meal and the opportunity to eat food that would typically not be served in your restaurant. Youll provide guests with printed pairing notesa list of each drink, the order in which theyll be served, and the flavor profiles for each wine or beer so customers can follow along as their guide speaks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. Restaurants are taking the dish to the next level, serving everything from breakfast to Indian-inspired pizza.

2024 493

2024 Fast Casual Food Safety Insurance 493

Restaurant Business

JUNE 11, 2025

Wendy’s launched a 100 Days of Savings summerlong promotion, serving up a variety of deals through its app. After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options. Sign up here.

Fast Casual 161

Fast Casual Cash Management Leadership Retail 161

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. They can, for instance: Offer box lunch specials for pickup by those working from home.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

ChowNow

FEBRUARY 12, 2025

Every restaurant serves a unique customer base, and the more you know about them, the more effective your marketing efforts will be. A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district. Its not just about what you serveits about why you serve it.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

OCTOBER 26, 2021

Even with the downsides though, it brings to the forefront a quandary that many quick-serves have faced for nearly a decade: Build in-house delivery or go the third-party route. Both have their pros and cons, but recent data shows, offering delivery may not be as important as once thought.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

EATER

OCTOBER 17, 2024

Lille Allen, Jesse Sparks The stand-up comedian became a social media standout for his whip-smart crowd work and casual cooking videos. But it’s not a Martha Stewart, “here’s 870 recipes including 360 recipes for crostini you can serve at a dinner party” type of book. Now, he’s taking over your dinner table.

Book 303

Book Back of House Social Media Take-out 303

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. . “Business owners have proven their resilience throughout the course of this pandemic.

2019 495

2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

OCTOBER 12, 2022

Recently, Thanx customer Velvet Taco, the Dallas-based fast-casual restaurant serving globally inspired tacos, has done just that with the launch of their Hidden Backdoor M enu. Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L.

Loyalty Program 471

Loyalty Program Merchandise Mobile Ordering Coupons 471

Modern Restaurant Management

MARCH 18, 2021

Spanish Diner in New York supersizes their specials on a wall-sized slide frieze above the bar, inviting your eye around the well-appointed space and up to the gloss black ceiling (also the underbelly of the neighborhood’s famous High Line). Here’s just a bit of what we saw. Diner Preference. Operational Capacity.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 restaurants, serving Americans in all 50 states, and has continued feeding America through delivery, drive-thru, and pickup during the COVID-19 pandemic. Before and After. KFC’s Generosity.

Franchise 431

Franchise Franchising Fast Casual Loyalty Program 431

7 Shifts

OCTOBER 1, 2024

Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. In a study among casual dining restaurants , 91% of respondents said that an appealing ambiance prompts them to visit a particular establishment.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19. Innovating During COVID-19.

Fast Casual 507

Fast Casual Fine Dining Innovation Employee Relations 507

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. This means that restaurants and the marketing professionals who serve them have the ability to identify the true impact of their marketing efforts and to craft campaigns that will reliably generate sales lift. Well, that puts fast-casual out of the running.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

APRIL 1, 2020

Create new family meal specials, i.e., "Family Dinner for 4." When asked to rank the importance of several elements in choosing a restaurant, customers found these to be "extremely important" factors: 55 percent of respondents say, "Food always served as ordered." We will come out of this.

Guest Recovery 414

Guest Recovery Customer Experience Social Media Food Order 414

Modern Restaurant Management

MAY 21, 2020

We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. Since our self-serve format is a key part of our system, delivery and online orders are more challenging. Operators don’t need to create separate dishes.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

Lavu

MAY 30, 2025

By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. Calculating the table turnover rate involves dividing the total number of guests served by the number of tables available during a specific period.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. flip'd by IHOP.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

FEBRUARY 21, 2022

Plant-based eating was previously limited to some selected restaurants and casual cafes. In 2022, restaurant industry or food industry in general is planning to serve an omnivore population who is trying to cut back animal products from their diet. They are doing this by re-imagining vegetables and other plant based options.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

MAY 7, 2020

. “I’ve been telling friends that after three months of social-distancing,“ said Robert Passikoff, president of Brand Keys, “The first thing I want is to sit at a restaurant table and have someone serve me a turkey club and fries.” We look forward to serving you again and hope to see you soon.”

Food Safety 511

Food Safety Front of House Back of House Seating 511

ChowNow

MAY 9, 2025

Be specific about standout elements For example, Arroyo Chop House shares with customers that they serve only the highest grade of domestic wagyu beef. Highlighting local flavors communicates quality and makes menu items feel more special, especially on an online menu where youre competing for fast decisions. Specificity sells.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Grimstad serves on the board of directors of Beauty Tap Inc. Brands, Inc.

Fast Casual 283

Fast Casual Customer Service Online Ordering Employee Relations 283

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Dalida in San Francisco is surrounded by some of the wealthiest counties in the U.S.

Fast Casual 324

Fast Casual Fine Dining 2008 Pricing 324

Modern Restaurant Management

DECEMBER 21, 2022

Collaborations : Collaborations, such as partnering with a well-known designer on staff uniforms or bringing in guest chefs for special events and pop-ups, will continue to capture consumer attention. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

The Rail

DECEMBER 2, 2024

Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? This option allows you to implement custom features like specialized menu categories, unique loyalty programs, and integration with your existing POS system.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 5, 2019

These restaurants prepare meals in a commercial kitchen to serve the growing trend of people, especially millennials, who enjoy the convenience of eating restaurant-quality meals at home. Quick-service, casual and even fine-dining restaurants are all capitalizing on the possibilities and benefits of delivery services.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

EATER

OCTOBER 26, 2023

But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand. The version served at Raya Restaurant is a great introduction. Try naam phrik kung siap at Nam Yoi Restaurant. A vendor at Cham-Cha Market, Phuket Town.

Seasonal Menu 325

Seasonal Menu Hotels Back of House Front of House 325