7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

Modern Restaurant Management

NOVEMBER 22, 2019

For most modern consumers, the first taste of a restaurant happens virtually. They find restaurants via Google or Yahoo or Yelp where they peruse the reviews and vainly search for menus. To extend the reach of your restaurant in the real world, you’ve got to extend the reach of your restaurant online.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. If local laws mandate that you have to shut your restaurant down, then you must comply. If your state considers restaurants non-essential, then you must shut down for the time being.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Goliath Consulting

SEPTEMBER 14, 2020

With all the trouble the pandemic has given the restaurant industry these past couple months, you might be surprised to hear that restaurant franchising opportunities have never been stronger. Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2).

Franchising 393

Franchising Franchise 2021 Fast Casual 393

Culinary Cues

NOVEMBER 25, 2020

For restaurants, chefs, cooks, and servers – this is a particularly difficult holiday season. Thanksgiving and Christmas Week, New Years Eve, Presidents Week, and Valentines Day are some of the busiest restaurant days of the year – especially during a season that has little to offer small restaurant businesses otherwise.

Kitchen Safety 473

Kitchen Safety Small Business Café Dine-in 473

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Goliath Consulting

MAY 31, 2023

Are you a restaurant owner or manager looking for ways to attract more customers and increase sales? This location-based marketing technique uses GPS or RFID technology to create a virtual boundary around a specific area, such as your restaurant’s location. How does Geo-fencing for Restaurants Work? What is Geo-fencing?

Point of Sale 195

Point of Sale Email Marketing Customer Experience Advertising 195

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

EATER

SEPTEMBER 14, 2022

Of the endless possibilities of the metaverse, you’re going to virtual Chipotle? But the sentence “Chipotle debuted a Garlic Guajillo Steak product on Roblox Tuesday, and the Mexican chain claims it’s the first restaurant to launch a menu item in the metaverse” has broken me. What do you mean “virtually taste”? in the metaverse.

Food 246

Food Back of House Food Order Blog 246

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. Artificial Intelligence in Restaurants. Artificial intelligence is already making an impact in the restaurant industry, such as reputation management.

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

Goliath Consulting

AUGUST 16, 2023

In today’s technologically driven era, the restaurant industry is no stranger to the digital space’s influence. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? How Can Restaurants Leverage X? Let’s dive in.

Social Media 195

Social Media Email Marketing Customer Experience Innovation 195

Goliath Consulting

JANUARY 6, 2023

The restaurant industry has been rapidly changing in recent years. Rapid growth has been a double-edged sword for many restaurants around the world. In recent federal reports, the restaurant industry lost around 6 million jobs in 2020, and restaurants have struggled to get fully staffed. Training Trends in 2023.

Training 195

Training 2023 Employee Relations Travel 195

Goliath Consulting

JANUARY 20, 2023

Restaurants have been a staple for many couples celebrating Valentine’s Day together. According to researchers, Valentine’s Day is the second busiest holiday for restaurants, with about 25% of Americans dining out. 1 Valentine’s Day is the best time to create promotions to help increase your restaurant’s profit.

Social Media 195

Social Media Restaurant Law Events 2022 195

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. This enables restaurants to adapt and evolve their menus proactively.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Restaurant365

APRIL 8, 2021

Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. The possibilities for a successful restaurant business model have evolved.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, most restaurants were still getting more delivery orders than ever.

Delivery 195

Delivery Online Ordering Food Website Management 195

Chowly

DECEMBER 9, 2024

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. Our focus remains on empowering independent restaurant operators by enhancing tools, building meaningful partnerships, and providing support that drives success in an evolving industry.

2024 59

2024 Operations Workshop Leadership 59

The Restaurant Group

NOVEMBER 9, 2020

Restaurant-to-Consumer Social Media Engagement. Restaurants use social media to draw in diners. In a recent 2019 restaurant survey, almost half (45%) of the U.S. diners surveyed stated that a single social media post influenced their decision to try a restaurant for the first time. Putting a Virtual Presence to Work .

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. Although turnover is inevitable in virtually any industry, all hope is not lost. Below are some of the best ways to maintain a happy, healthy workforce.

Front of House 370

Front of House Back of House Communication Customer Service 370

Hot Schedules

MAY 21, 2020

R ecently, we were fortunate enough to be able to sit down to a virtual chat with two independent restaurant owners who are trying to navigate the re-opening process in the world of COVID. Stay in virtual touch. Blog Getting Back to Work - in HotSchedules These quick tips will help ease the scheduling process.

Back of House 148

Back of House Employee Relations FOH BOH 148

Bottleneck Management

DECEMBER 7, 2020

With over 13 years of experience owning and operating brick and mortar restaurants, Bottleneck is launching Secret Sauce Barbecue, our first “virtual brand” and “ghost kitchen.” You can also view more industry topics, recipes, tips & tricks, and food & beverage trends on our blog.

Online Ordering 131

Online Ordering Back of House Food Order Food Supply 131

Social Hospitality: Restaurants

MAY 6, 2020

The LED message making the virtual rounds was simple and to the point: “Wash Your Hands.” Yum Brands: Supporting Employees Yum Brands, parent to KFC, Taco Bell, Pizza Hut and The Habit Burger Grill, will give a bonus to all company-owned restaurant general managers. Gibbs was set to earn a base salary this year of $900,000.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Artificial intelligence (AI) has emerged as a groundbreaking tool that is revolutionizing the way restaurants operate.

Email Marketing 195

Email Marketing Customer Experience Social Media Customer Service 195

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. Effective delivery management is crucial for restaurants to ensure timely and accurate deliveries, maintain customer satisfaction, and ultimately, drive revenue.

2023 147

2023 Delivery Management Management 147

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Group

MARCH 23, 2025

They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends. 24/7 Accessibility Midnight munchies?

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Hot Schedules

APRIL 17, 2020

Chef and new ghost kitchen owner, Rosana Rivera, shares how she’s adjusting restaurant operations amidst a global pandemic. We had a chance to virtually ‘sit down’ and discuss how operations changed during the COVID pandemic, ghost kitchen growth, and what to expect when restaurants are ready to open their doors. .

2006 144

2006 2018 Blog Catering 144

Restaurant365

JANUARY 25, 2022

If you have stacks of vendor invoices on your desk, you might want to spend five minutes to discover how automating your restaurant accounts payable (AP) can vastly simplify your life. If you’re still handling your restaurant group’s AP manually, then stacks of invoices aren’t your only challenge. Data Entry and GL Coding.

Front of House 147

Front of House Back of House Pricing Audits 147

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

ChowNow

JANUARY 17, 2020

Opening a new restaurant is an enormous undertaking. Whether it’s your very first concept or your twentieth, restaurant startup costs and logistics can be overwhelming (to say the least). They also withhold critical marketing data from the restaurants they work with , which will prevent you from building a solid customer base.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

The Restaurant Group

APRIL 18, 2025

What is Restaurant Accounting? Simple Definition of Restaurant Accounting Restaurant accounting is the process of recording, analyzing, and interpreting financial data for a restaurant. How is Restaurant Accounting Different from Regular Accounting? Its simpler and often used by small restaurants.

Management 78

Management Management Cash Management Inventory 78

Focus POS

OCTOBER 20, 2022

The Ease Of QR Payments in the Restaurant Industry The numbers don’t lie. A couple years into the pandemic and people are up in arms over having to use their phone to pull up a QR-based restaurant menu just to figure out what tickles their fancy. In fact, nearly 43% of consumers feel completely safe scanning these codes at restaurants.

Consumer Goods 78

Consumer Goods Customer Experience Email Marketing Coupons 78

Chowly

NOVEMBER 14, 2024

Exhibitor Appreciation Happy Hour We kicked off the Florida Restaurant Show with a welcome happy hour at The Pub Orlando. The night before the show was all about excitement as we reunited with teammates—both new and old—and looked forward to connecting with independent restaurant operators to network and share valuable insights.

Operations 59

Operations Workshop Franchising Franchise 59

Hot Schedules

MARCH 4, 2021

There were encouraging success stories in every segment, from ghost kitchens to virtual concepts to retail offerings, including full service and hotel food & beverage. The Importance of Forecasting Agility in Uncertain Times. Our conversation about labor forecasting in the digital economy is now available on-demand.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

Hot Schedules

SEPTEMBER 8, 2021

You’re invited to join Fourth Director of Pre-Sales Angela Hart and Fourth Director of Customer Success Adam Dattis for an insightful discussion on how corporate staff and on-the-ground operators alike can virtually complete purchasing and inventory tasks through advanced mobile tech solutions.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! Restaurant Reopening Requirements. Restaurant Reopening Requirements. Start by revisiting your menu.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Hot Schedules

MAY 22, 2020

A better solution might be a web clock that can be accessed via your team’s smartphone where they can keep their cooties to themselves, and the liability out of your restaurant. Blog This is How You Gift a Plate Non-profit Formed to Support Local Restaurants and Feed Those in. Can’t Touch This. LEARN MORE. Related Posts.

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Cash Management Demo POS Blog 97