Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. Optimize the Landing Page Experience. You might also decide to create a custom landing page for visitors from social media. Once potential customers get to the landing page, they are encouraged to sign up to redeem the deal.

Social Media 493

Social Media Advertising Events Customer Experience 493

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Guests will return when the effort expended to create memorable complete dining experiences is front and center. So, what are we doing to create a memorable experience for this team? It is, and must be, a team effort.

Front of House 474

Front of House Customer Experience Dine-in Training 474

Modern Restaurant Management

APRIL 29, 2022

Restaurants are investing in offering an eco-friendly experience to customers through vegan food dishes. Thus, in this blog, we discuss how restaurants are overhauling and redesigning their business models to attract vegan customers? This has led to restaurants offering a variety of vegan drinks to customers.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Culinary Cues

JUNE 3, 2024

Treat everyone as you would want to be treated. [] LISTEN AND HEAR Hear the chef, manager, your peer cooks, the dishwasher, service staff, vendors, and customers. Read, read, and read more; travel, volunteer, connect, network, and step outside of your comfort zone. Seek out every opportunity to learn something new every day.

Uniforms 434

Uniforms Point of Sale Coaching Small Business 434

Social Hospitality: Restaurants

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Social Hospitality: Restaurants

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Create Special Offers for Customers. If you travel around the Provence, you will likely miss this beautiful village.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Culinary Cues

DECEMBER 1, 2019

I try, whenever I travel, to find those small, privately owned, interestingly unique bistros, trattorias, and cafes that are the soul of a community and the lifelong dream of a chef or restaurateur who views this as his or her mission – a chance to bare it all and sign every plate that leaves the kitchen. The experience will always be better.

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Culinary Cues

APRIL 9, 2020

Since the days of early merchant travelers during Medieval and Renaissance days – restaurants have been integral to societal development and the sophistication of people. It is the experience of dining that is most important and it is this experience that allows a restaurant, or for that matter – the restaurant industry to flourish.

Customer Experience 520

Customer Experience Customer Service Dine-in Sports 520

Culinary Cues

NOVEMBER 18, 2022

It is the repository of recipes, cooking methods, traditions, and the power of our melting pot country. [] A UNIVERSAL REWARD SYSTEM FOR CUSTOMERS. All other aspects of tourism rely on the restaurant to punctuate an experience. www.harvestamericacues.com BLOG. The neighborhood restaurant is often the soul of micro cultures.

Agriculture 447

Agriculture Tourism Transportation Café 447

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Culinary Cues

MARCH 16, 2025

How can we stay in business when customers have no interest in leaving their homes? Do you remember how challenging it was (and continues to be) to attract employees and customers once the pandemic seemed to settle down? Restaurants didnt know how to react. Well, after a few months, we started to figure things out.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

Culinary Cues

APRIL 15, 2020

That restaurant experience set the stage. [] RESTAURANTS ARE THE PORTAL FOR ENTREPRENEURSHIP. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special. www.harvestamericacues.com BLOG. SIGN THE LETTER TO HELP SAVE INDEPENDENT RESTAURANTS.

Travel 463

Travel Small Business Point of Sale Back of House 463

Culinary Cues

JANUARY 8, 2021

Assuming that after the pandemic customers will return to a semi-predictable pattern of traveling to your restaurant is a bit naïve. Chefs who are experienced in multiple ways of connecting customers with their food (catering, food trucks, pop-up restaurants, delivery, take out pick-up, etc.) www.harvestamericacues.com BLOG.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

NOVEMBER 7, 2023

It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers. Social media is a collection of various platforms, all of which have attracted different types of users looking for a different experience.

Marketing 508

Marketing Social Media SEO Front of House 508

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Culinary Cues

SEPTEMBER 30, 2024

From my experience, it is difficult to experience a dinner for two in a moderate full-service, independent restaurant for less than $120 without gratuity. The promise of something special adds unique value to a meal that elevates the experience beyond the transaction of product for price. Do the math.

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Food was always important, but it was the hospitality of the charismatic operator that had made the restaurant experience what it was up to this point.

Hotels 416

Hotels Influencer Compost Recycling 416

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. If yes, then you are on the right path. [] CREATE CLIENTS, NOT CUSTOMERS: All customers are important, clients are connected.

Food Truck 386

Food Truck Back of House Education Training 386

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? Why is it that culinary schools are faced with declining enrollments?

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Culinary Cues

JUNE 29, 2024

Memorable food, exceptional experiences, a perfect evening…these are the types of reviews that every chef hopes for and every restaurant strives for. Work at it and the dining experience will improve exponentially. [] REMEMBER A GUEST’S PURCHASING PROFILE: There is no excuse today for failing to know the buying habits of your guest.

Customer Experience 345

Customer Experience Dine-in Back of House Customer Service 345

Restaurant365

MARCH 3, 2022

According to Vacasa’s 2022 Spring Travel Trend’s survey, one thing is clear: everyone needs a break this spring. 37% are planning to travel during spring break, specifically, which is an increase from the 29% who were traveling for Spring Break 2021. American travelers are mostly staying planted on U.S. Fine dining – 41%.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. Promoting your restaurant on social media can increase your visibility and attract new customers who may not have heard of your restaurant otherwise.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Restaurant Engine

DECEMBER 25, 2024

There are several reasons for this, including your food, your pricing, and your customer service. Your brand is the whole experience you offer. It includes what people experience and feel when theyre in your restaurant. Do you offer an extra special chef that entices customers? Do you have a distinctive ambiance?

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Employees must report any symptoms and recent travel to their managers before a shift. In our blog on ways to pivot your business model , we suggest: Offering meal kits ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Have your chefs experiment with new dish ideas beforehand to attract old and new diners to try some fresh cuisine! Here are a few ideas: Free champagne Free appetizers Coupons or gift cards Custom restaurant swag (hats, pens, shirts, etc.)

Events 351

Events Social Media Kitchen Safety Seating 351

The Rail

NOVEMBER 5, 2024

If your restaurant wants to blend the classic seasonings of grandma’s chicken soup with vibrant global cuisines or create a healthier version of auntie’s apple pie, this blog can help! Something New for Your Stew There’s nothing better than coming in from the cold and slurping up a hot cup of soup to warm your customers from the inside out.

Seasonal Menu 130

Seasonal Menu Customer Experience Take-out Travel 130

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Social Hospitality: Restaurants

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. Aside from the people you travel with, it’s unlikely you’ll encounter other humans here at all. Masks are required for entry, but customers can remove them while seated.

Front of House 313

Front of House Travel Dine-in Seating 313

Culinary Cues

SEPTEMBER 7, 2019

This is an opportunity to humanize the restaurant business and provide a perspective that will give life to that plate of food and the experience that these individuals collectively create. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC. Restaurant Consulting. www.harvestamericaventures.com.

Blog 323

Blog Take-out Customer Service Sourcing 323

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” This means that those who choose to be restaurateurs need to design menus and concepts that address the needs and desires of potential customers, not simply stroke their own ego.

Training 292

Training Employee Relations Customer Service Customer Experience 292

Social Hospitality: Restaurants

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. In a blog post, Starbucks said around the world its employees have been delivering coffee to hospitals, grocery stores, nursing homes and first responders.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. www.harvestamericacues.com BLOG. Are you up to it?

Seasonal Menu 346

Seasonal Menu Front of House Presentation Menu 346

Goliath Consulting

JANUARY 6, 2023

However, the new wave of employees is a younger crowd without restaurant experience. Whether your restaurant has web-based or mobile-app training, the system your restaurant decides to use must collect valuable data that helps you customize your digital training platform to best suit your employees and business.

Training 195

Training 2023 Employee Relations Travel 195

Culinary Cues

APRIL 22, 2024

How can a chef set the stage for a dining experience if restaurants continue to look at everything as an extra charge. The a ’la carte model lacks an understanding of how people perceive value and how the chef desires to create enjoyable experience and focus on a way to attract return guests. Value is a very personal consideration.

Consumer Goods 344

Consumer Goods Pricing Hospitality Customer Experience 344