Culinary Cues

APRIL 23, 2022

The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and waste seems to be a real problem in many operations.

Food 385

Food Seasonal Menu Waste Point of Sale 385

Culinary Cues

OCTOBER 24, 2020

There is certainly nothing wrong with this approach except that the result is typically an operation that lacks inspiration, lacks soul, and attracts employees who are less interested in passion and far more content to align with the operation that provides a dependable paycheck. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Menu 391

Menu Seasonal Menu Front of House Café 391

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 421

Food Fine Dining Café Customer Experience 421

Social Hospitality

MAY 18, 2020

Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Organize a wine tasting event, or anything related to local products.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. Mary Hopkins – 1968.

Fine Dining 435

Fine Dining Employee Relations Front of House Small Business 435

Sling

DECEMBER 10, 2023

Table of contents How to start a bakery Sample bakery business plan How to start a bakery 1) Gain practical experience Learning how to start a bakery and writing a bakery business plan are two very unique and specialized activities. Before you bake your first loaf for profit, get as much practical experience as possible. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Clover - Restaurants

MAY 31, 2024

While restaurant owners will need to account for up-front and potentially ongoing costs, the benefits of POS systems in restaurants can result in increased sales, improved revenue, better customer satisfaction, increased referrals, and more. With Clover , customers are charged flat fees as low as 2.3% plus $0.10 per transaction.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Plus, make sure you enable the Employee Health Check in 7punches so all of your staff can be screened for COVID-19 risk factors before they start their shift. 1 Set goals for the event ?? Mel Bensky, @tastethesix. Need some ideas?

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

JULY 15, 2021

It’s good for customers too, as dishes are consistent and quality control stays high. Which leads to a better experience — and repeat visits. Related Posts. In a perfect world, you’ve already updated your employee wage rates, but if we’ve learned anything about the last year, nothing is perfect.

Pricing 148

Pricing Management Management Cash Management 148

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. Employees are unwilling to execute obvious solutions to problems, even when the solution is within their grasp.

Hospitality 207

Hospitality Employee Relations Cash Management Training 207

Goliath Consulting

JANUARY 6, 2023

However, with the fast changes in the industry, it’s essential to hire qualified employees and get them up to speed as quickly as possible to implement monumental success. 1 Although the industry is slowly regaining the employees lost three years ago. A virtual feedback loop will allow employees to submit their feedback.

Training 78

Training 2023 Employee Relations Travel 78

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. Sure, the restaurant has been offering take-out options for the past six weeks, but it’s not the same experience for the cook. www.harvestamericacues.com BLOG.

Front of House 407

Front of House Back of House Dine-in Food Truck 407

Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. Existing Customer Engagement is Critical.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Employee Relations 195

Hot Schedules

SEPTEMBER 3, 2021

They want to be on the floor, face-to-face with customers, making sure guests are getting the best experience possible in your stores. Everyone feels taken care of when the manager swings by to check in with staff or interact with customers. Ask any manager — reviewing employee punch cards and attendance can be a time suck.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line.

Book 370

Book Management Management Restaurant Law 370

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Only after reviewing this data can managers make informed decisions regarding employee overtime.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Making Employees Advocates.

Retail 78

Retail Employee Relations Hotels 2022 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

QSR Automations

MAY 2, 2024

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. With easy to follow step-by-step instructions and video demonstrations for each recipe, ConnectSmart® RecipesPlus makes employee training a breeze.

Book 52

Book Social Media Allergens Employee Relations 52

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Hot Schedules

JUNE 25, 2020

If you operate in a market that has variable rules for meals, breaks, overtime, even predictive scheduling, Time and Attendance offer managers increased visibility and lots of flexibility to customize rules in each market. Related Posts. New Minimum Wages Rates in Effect July 1, 2020.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Hot Schedules

APRIL 17, 2020

With the opening of R2, Rivera and team had to pivot from providing great guest experiences at their storefront to finding ways to bring the heart of the new concept into people’s homes. Related Posts. The HotSchedules + Server Life COVID-19 Live Blog. Ghost Kitchen Masterminds Behind R2 Provisions, Part 1. Coming SOON!

2006 144

2006 2018 Blog Catering 144

Hot Schedules

SEPTEMBER 8, 2021

This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. If employees are improperly trained and expected to take on more responsibilities than normal, you can expect burnout and increased turnover. Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Hot Schedules

JANUARY 27, 2020

HotSchedules Co-Founder and Chief Customer Officer David Cantu recently joined Fred LeFranc, CEO of Results Thru Strategy, on a webinar to discuss the big trends that operators need to be aware of going into the new year. These customers are more conscious of what they’re putting in their bodies,” Cantu said.

2020 117

2020 Webinar Employee Relations Allergens 117

Hot Schedules

JUNE 17, 2020

To support our customers in this effort, HotSchedules worked closely with a customer task force representing various concepts, segments, and sizes. As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. Related Posts. More to Come.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

Hot Schedules

JUNE 5, 2020

31, with exceptions based on employee availability. Related Posts. You have a passion for providing great service, food that your customers crave, and experiences people want to repeat again and again. Important Update: The PPP Flexibility Act. arlier this week, the U.S. Can’t Touch This.

Employee Relations 109

Employee Relations Customer Service Government Customer Experience 109

Bingage

JUNE 4, 2020

We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers. It’s important to consider best practices to minimise the risk of spreading the virus and regain the trust of customers.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233