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Digitize Your Old-Fashioned Recipe Books with ConnectSmart® RecipesPlus

QSR Automations

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. With easy to follow step-by-step instructions and video demonstrations for each recipe, ConnectSmart® RecipesPlus makes employee training a breeze.

Book 52
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The Top Restaurant Industry Trends to Know for 2020

Hot Schedules

HotSchedules Co-Founder and Chief Customer Officer David Cantu recently joined Fred LeFranc, CEO of Results Thru Strategy, on a webinar to discuss the big trends that operators need to be aware of going into the new year. These customers are more conscious of what they’re putting in their bodies,” Cantu said.

2020 117
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Spark 2019: Re-Imagining Hospitality for the Restaurant Industry

Hot Schedules

Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Foster a Strong Culture to Connect with Employees. After all, happy employees drive happy guests. After all, happy employees drive happy guests.

2019 103
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Drowning in Data? Integrated Analytics Can Be Your Lifeboat

Hot Schedules

They amass a huge amount of information about how customers behave. They amass a huge amount of information about how customers behave. Customer sentiment from review sites. Employee feedback and pulse surveys. As a result, they have more time to focus on delivering outstanding customer experiences.

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Culture as a Competitive Advantage

Hot Schedules

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. Culture as a Competitive Advantage. At best, they will show up and do the bare minimum.

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How to Use Technology to Deliver on Customer Expectation

Restaurant365

Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation. With ongoing employee crisis, restaurants must get their staffing levels to balance service delivery with fiscal responsibility. Allaying allergen fears.

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The Evolution of Scheduling

Hot Schedules

Unfortunately, these also tend to be the busiest and so you run the risk of impact to the guest experience. A slow, boring shift means employees receive lower tips and have less to do. These employees are then checked out or distracted on the job. Future recurring revenue is also less likely if customers are unhappy.