Hot Schedules

JANUARY 27, 2020

HotSchedules Co-Founder and Chief Customer Officer David Cantu recently joined Fred LeFranc, CEO of Results Thru Strategy, on a webinar to discuss the big trends that operators need to be aware of going into the new year. These customers are more conscious of what they’re putting in their bodies,” Cantu said. read more.

2020 117

2020 Webinar Employee Relations Allergens 117

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Apicbase

JANUARY 12, 2023

It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. It opens the way to direct customer communication. Email is the best way to reach customers wherever they may be—without paying for advertising space. You could send customers: Welcome emails.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Hot Schedules

DECEMBER 19, 2019

They amass a huge amount of information about how customers behave. They amass a huge amount of information about how customers behave. Customer sentiment from review sites. As a result, they have more time to focus on delivering outstanding customer experiences. Drowning in Data? Integrated analytics can help.

White Paper 78

White Paper Allergens Download Kitchen Safety 78

Hot Schedules

NOVEMBER 20, 2019

Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Creating great experiences for guests and employees should be at the top of your restaurant’s priority list. Delivery is about speed. Labor is changing.

2019 103

2019 Hospitality Employee Relations Allergens 103

The Restaurant Group

JULY 10, 2019

By understanding more about current and potential customers, restaurants gain insight into the types of food and services that are in demand and highly valued by consumers. Restaurant owners and operators who take advantage of these characteristics have an opportunity to adjust their offerings to keep current customers and gain new ones.

Technology 68

Technology Allergens 2011 Customer Service 68

The Rail

AUGUST 23, 2022

User Experience with the Site Advances Linguistic considerations are not the only thing to bear when localizing a site. The descriptions of the menu and services, customer support, navigation interface, pages with reviews, promotional offers, and photo and video content should be adapted to the needs of the target audience.

SEO 52

SEO Social Media Customer Service Customer Experience 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. Food Blogs and Food Bloggers – Who Needs Em? But, who’s reading blogs, you ask? More than ¾ of internet users !

Influencer 78

Influencer Marketing Social Media Food 78

Restaurant365

FEBRUARY 18, 2022

Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation. This instant access gets managers out of the office and onto the floor, where they can better deliver an outstanding customer experience.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Hot Schedules

JANUARY 14, 2020

Unfortunately, these also tend to be the busiest and so you run the risk of impact to the guest experience. Future recurring revenue is also less likely if customers are unhappy. The time and effort required to deliver exceptional customer service varies by table. The Evolution of Scheduling. Sales Per Labor Hour (SPLH).

Employee Relations 78

Employee Relations Download White Paper Allergens 78

Hot Schedules

DECEMBER 6, 2019

Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. They will be more efficient in their prep work, and better equipped to meet customer demand.

White Paper 109

White Paper Inventory Employee Relations Download 109

360Training

AUGUST 28, 2018

The day offers no time to rest for the owners, as they juggle multiple tasks from leading the human resources team to managing the finances, all while running a successful restaurant that attract customers on a daily basis. The post Top 5 Benefits of Restaurant LMS appeared first on | 360training.com Blog. Click To Tweet.

Training 60

Training Allergens Food Safety Hiring 60