Remove Allergens Remove Blog Remove Customer Experience Remove Customer Service
article thumbnail

The Rise of Food Allergies – and How to Keep Your Guests Safe and Happy

Hot Schedules

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. The Rise of Food Allergies. And how to keep your guests safe and happy.

article thumbnail

How Chatbots are Revolutionizing the Restaurant Industry

The Rail

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. Read on to learn about the next big thing in food service industry. Customization. So, what do you need to know about chatbots? The simpler, the better.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Leverage Email Marketing for Growing Restaurants

Apicbase

Why email marketing works for food service operations. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. It opens the way to direct customer communication. Specialized email types for food service operators. Service protocols.

article thumbnail

How to Meet The Needs of Today’s Coffee Shop Customer

Perfect Daily Grind

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137
article thumbnail

Restaurant Consumer Trends: Demographics, Lifestyle and Technology

The Restaurant Group

By understanding more about current and potential customers, restaurants gain insight into the types of food and services that are in demand and highly valued by consumers. Not having gluten-free (wheat allergen), nut-free, or dairy-free options is not just a preference, it’s a vital component of gaining certain consumers.

article thumbnail

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry

Hot Schedules

Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Creating great experiences for guests and employees should be at the top of your restaurant’s priority list. Delivery is about speed. read more.

2019 103
article thumbnail

5 Reasons Why Content Localization is Important for Your Restaurant SEO Strategy

The Rail

Before choosing a food delivery service, catering company, restaurant to have dinner, or venue to celebrate an event, people weigh all options. In the end, the service shows the TOP 5 sites for the search query in organic and paid search results based on this keyword. If you ignore this advice, you will be making a fatal mistake.

SEO 52