Modern Restaurant Management

APRIL 27, 2020

-based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation. Zachys will also donate their profits from the auction to this worthy cause. "Our

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Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

APRIL 27, 2020

-based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars. Modify how you engage with guests through business diversification, social distancing, and post-pandemic safety and sanitation. Zachys will also donate their profits from the auction to this worthy cause. "Our

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Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

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Modern Restaurant Management

OCTOBER 4, 2021

August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence. Guests were marginally more positive about restaurant “food” during August compared to a year ago based on their online reviews and comments.

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2021 Fast Casual Mobile Ordering Social Media 170

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Since the week ending June 28 the industry’s recovery remains stagnant. Read more in the latest Restaurant Guest SatisfactionSnapshot. COVID-19 Consumer Dining Trends.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant365

MAY 7, 2020

Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. Do not refill beverages at the table or from common containers (e.g.,

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. White Buffalo Coffee Bar in Weatherford, Oklahoma. Angie’s Sugar Buzz Bakery in Sandwich, Illinois.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Barring a dramatic decrease in coronavirus infections, U.S. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

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2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Alternative service styles for hot bars and salad bars. Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

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Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Focus on Recovery. In the U.K.

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2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. " On #GivingTuesday (Dec.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. 77 percent are spending the same or more than pre-COVID-19, showing positive signs for bars, restaurants and suppliers. This edition of MRM Research Roundup features the latest consumer behaviors, local spend, and the best and worst cities in America for BBQ. Consumers Still Cautious. Staying Local.

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2021 Consumer Goods Small Business Fine Dining 201

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

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Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50. Drink choice.

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2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95

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Back of House Hotels Leadership Design 131

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

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2021 Hotels Airlines Guest Recovery 203

Uncorkd

APRIL 18, 2018

then take stock of these wine trends that will reward your guest’s eagerness to enjoy spring. With the increased production, English wine producers are pushing for larger distribution to the States, which means more English sparkling wines will be landing spots on wine menus in restaurants and wine bars across the country.

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2018 Guest Recovery 2017 2012 46

Modern Restaurant Management

APRIL 7, 2020

. “I was proud to directly employ a team of 30 people at Beast, and kept several others in business including local farms, wineries, and beverage distributors. Tripadvisor is also calling on members to write reviews and create guides that highlight favorite restaurants, bars and cafes.

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Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

NOVEMBER 5, 2019

Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. This frees up time to focus on guests, while the features do the hard work on their behalf. Restaurant management can set these features, and then forget them.

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Waste Food Leadership Customer Service 101

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Night clubs/bars. “Restaurants should consider alternative ways of driving guests back to make up for the loss in gift card sales,” said Paytronix President and CEO Andrew Robbins.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

SEPTEMBER 23, 2020

With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” “Tastewise has been incredibly valuable in helping us to uncover white spaces in the food and beverage industry. BIBO Beverage Debuts.

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Serving White Paper Food Recycling 207

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” US$295m “dry” uplift for bars and restaurants following Dry January, reveals latest analysis from CGA. percent compared to 2019. Dry January.

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Loyalty Program Mobile Ordering Download Food Order 183

EATER

JANUARY 18, 2022

Lockdowns caught the food and beverage industry off guard, and even as businesses pivoted to delivery, they faced shortages of containers and delivery riders, followed by more challenges. Follow that with beef samosas at the bar paired with epic blended concoctions. The 18 Essential Saint-Martin Restaurants. Polly Anna Rocha.

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2022 Fine Dining Tourism Food Truck 107

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. " Beverage Insights.

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2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

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2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

FEBRUARY 14, 2020

Womply unveiled its third annual State of Local Restaurants report – a comprehensive look at when local restaurants do the most business, seat the most guests, and more. OTC Medicine: Morning Recovery Hangover Drink, Tums Antacid Extra Strength Fruit Chewable Tablets. State of Local Restaurants. in others). Super Search Stats.

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2020 Waste Food Order Point of Sale 122

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221