ChowNow

APRIL 15, 2025

One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. Cheaper ingredients and smaller portions can take a toll on your customers loyalty, and thats a cost no restaurant owner can afford.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs.

Franchise 419

Franchise Franchising Restaurant Law Customer Service 419

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. For full-service restaurants now, it’s about government restrictions.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

SEPTEMBER 30, 2024

From my experience, it is difficult to experience a dinner for two in a moderate full-service, independent restaurant for less than $120 without gratuity. This is, after all, how you would approach any other expense – the exchange of money for a product or service. That’s 21 meals for two people over seven days. Do the math.

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). This has resulted in under-ordering (and dissatisfied customers) or over-ordering (and increased waste). You can read our original article here (10). Conclusion.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. We’ve created a guide to retail management including the specific skills you need to be successful as both a manager and a leader. We’ve created a guide to retail management including the specific skills you need to be successful as both a manager and a leader.

Retail 144

Retail Management Management Point of Sale 144

Modern Restaurant Management

DECEMBER 13, 2019

Direct Mail Marketing has been around just about as long as mailbox service to homes has been. World War II was rough on direct mail; an October 20, 1945, New York Times article mentioned "paper restrictions and wartime production problems" that occasionally plagued the direct mail industry. In fact, studies have proven it.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

Perfect Daily Grind

JULY 11, 2019

You have good coffee and a growing customer base that keeps coming back for more. But are you taking advantage of every opportunity to increase your sales and customer loyalty? . Most retail sections in cafés are underutilised, impractical, or downright non-existent. Why Sell Retail Products? Selecting Your Products.

Retail 98

Retail Point of Sale Café Equipment 98

Modern Restaurant Management

NOVEMBER 26, 2019

Under AB 5, there are exemptions from the ABC Test for certain occupations, industries, and service providers (for example, dentists, doctors, lawyers, referral agencies, and construction subcontractors, among others). The most obvious layer is the impact the food delivery app services have had on the way restaurants reach their consumers.

2019 268

2019 Employee Relations Restaurant Law Food Order 268

Sling

AUGUST 9, 2023

April 2021 Flextime: What Is It And Should Your Company Use It?

Article 78

Article 2023 2022 2021 78

Perfect Daily Grind

SEPTEMBER 7, 2022

You may also like our article on whether airlines are starting to offer better coffee. The Taf Retail Shop in Athens International Airport was open from December 2021 until May 2022,” he says. “In We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. “We

Café 158

Café Franchise Franchising Beverage 158

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Sling

NOVEMBER 3, 2022

One of the keys to running a successful business is choosing the right retail price strategy. In this article, we discuss some of the steps that go into setting the best retail price strategy for your business and give you strategies to help you decide. Retail pricing defined. 2) Identify your customer base.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Future Food

FEBRUARY 9, 2021

The infographic below shows that cafes and restaurants have bounced back better than other retail sectors in Australia since the industry has reopened. Here in Australia, December 2020 Retail Trade data shows that Cafes and Restaurants have had the strongest bounce-back from the March – May period than any other category of retailing.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Perfect Daily Grind

FEBRUARY 25, 2020

From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing beverage than the traditional coffee shop offerings. Meeting the demand for cold drinks with a well-planned menu opens up the potential for greater profit margins, brand reinforcement, and a more premium experience for customers.

Serving 192

Serving Beverage Café Consumer Goods 192

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. This is an important trend not just for customers, but for the venues as well. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Culinary Cues

MAY 16, 2024

Soon these breads will be bagged, labeled, and sent to retail shops and restaurants across town. They will find their way to shelves, still warm, as customers relish the opportunity to carry a loaf home, or slice in restaurants for lunch or dinner service. It really is heavenly. This is who you are, not just what you do.

Café 314

Café Food Order Education Retail 314

Perfect Daily Grind

JUNE 22, 2022

You may also like our article on how automation is shaping the coffee industry. In the 1970s, the first electronic self-service kiosk was introduced in the US, which included a touchscreen interface. For instance, the cost to check in a passenger at an airport using a self-service machine is around US 0.14

Serving 135

Serving Marketing Customer Service Beverage 135

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The In their Q3 2019 Food Sector Retail Index, Placer.ai, the world’s most advanced foot traffic analytics platform, looks at ten of the biggest QSR brands to see who came out on top this quarter. times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

EATER

AUGUST 15, 2022

There was an article on my news stream about warning signs for scam emails and this basically involved everything they listed: the poor grammar, the typos, the too-good-to-be-true, the immediacy. Ruth is just one of more than 1,000 customers who have fallen victim to online scammers impersonating Regalis Foods since January 2022.

Email Marketing 246

Email Marketing Online Ordering Food Order Point of Sale 246

Sling

APRIL 19, 2021

In this article, the experts at Sling will answer those questions and show you how to get control of your margin with some basic math. In simple terms, profit is the difference between what you earn for a product or service and what you spend to provide that product or service. Retail: 5% net, 22% gross.

Small Business 145

Small Business Cash Management Customer Service Inventory 145

BNG Point of Sale

SEPTEMBER 7, 2021

How To Improve Restaurant Service and Win Back Customers . Before entering a restaurant, most customers and restaurant guests already have certain assumptions and expectations in mind. Customers rely on restaurants for good service and great guest experience, which includes tasty food and the type of service attached to it.

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. That affects things like employee satisfaction, customer sentiment, and even your bottom line. In this article, we’ll go over the most common mistakes that business owners make when processing payroll, and they can be avoided in the future.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Perfect Daily Grind

OCTOBER 3, 2022

For many roasters, one of the biggest challenges they face when scaling their businesses is finding wholesale customers. By equipping themselves with the necessary skills and resources, they can successfully draw in new wholesale customers – helping to scale their businesses and drive sales.

Food Supply 170

Food Supply Customer Service Supplies Article 170

EATER

FEBRUARY 22, 2021

I’ve read through all the articles, here and elsewhere , about why it is dangerous for customers and workers. Meanwhile, my friends who are dining inside in other cities tell me how rarely they are asked for contact info, how customers almost never wear masks between courses. I don’t fault their customers for supporting them.

Kitchen Safety 173

Kitchen Safety Dine-in Government Food Safety 173

Social Hospitality: Restaurants

SEPTEMBER 3, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant. You must create genuine engagement with customers to gain a positive reputation. Sometimes, this can seem intimidating.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality: Restaurants

OCTOBER 21, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant. You must create genuine engagement with customers to gain a positive reputation. Sometimes, this can seem intimidating.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Improved Customer Service.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Xtra Chef

AUGUST 26, 2020

But in the restaurant industry, where invoices can get lost or damaged and vendor credits jotted in paper margins are the norm, balancing the books is a bit more complicated than a regular retail business—to say the least! With that, Genuine Article Bookkeeping & Consulting was born. Cover and code your auxiliary expenses.

Point of Sale 112

Point of Sale Article Book 2011 112

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. You may also like our article on how technology has changed in the coffee industry over the last few years. Enjoyed this? Perfect Daily Grind.

Café 141

Café Supplies Technology Article 141

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. Through many years of exciting growth we have continued the mission of creating solutions that address the industry’s most complex challenges around inventory, task management, analytics and HR & payroll services. HotSchedules Gets a New Look.

Retail 78

Retail Customer Service Hospitality Hotels 78

Future Food

SEPTEMBER 8, 2024

Contemporary centres have expanded their success metrics from the size of the retail spend to now include the overall experience metrics. Notably, it has the ability to trade completely independently of the retail trading hours and forms part of the Entertainment & Leisure Precinct (ELP).

Hospitality 78

Hospitality Influencer Food Retail 78

Embrace the Suck

JUNE 13, 2022

I just read a Bloomberg article about 11 Madison Park, one of my favorite restaurants in the world, saying that they may not reopen. I still have a retail client. Brian Duncan: On the retail side, we saw the delivery revenue jump, exponentially. You don't get that with a third party delivery service. But I can see it.

Retail 221

Retail Social Media Take-out Events 221