Restaurant Business

JUNE 17, 2025

Recipients and presenters at Monday’s black-tie ceremony honoring the restaurant industry’s best acknowledged a political climate of “discord, challenge and fear” while celebrating those who brought their food traditions to America.

Presentation 283

Presentation Food Operations 283

EATER

APRIL 11, 2025

Any further revelations from inevitable community-building to finding common ground in opposing politics are no guarantee. The slights arent always as public as a loud argument about politics or someone walking out. In fact, the togetherness of eating can often backfire.

Fine Dining 238

Fine Dining Seating Dine-in Cash Management 238

Modern Restaurant Management

JANUARY 6, 2025

Layering on the political environment with tariffs will only complicate the supply chain further. . "Between continuing inflation and disruptive weather patterns, the growing cycle has left food manufacturers weighing whether consumers will continue to buy product at these increased price points.

2025 398

2025 Food Food Supply Supplies 398

Modern Restaurant Management

JUNE 16, 2025

The proposal fulfills campaign promises from both sides of the political aisle, but for restaurant operators, it raises real and immediate questions. Both the House and Senate have introduced versions of the bill, which, if passed, would allow tipped workers to exempt a portion of their tip income from federal taxes.

Front of House 340

Front of House Back of House Operations Restaurant Law 340

Restaurant Business

MAY 23, 2025

Working Lunch: In this week's political podcast, Aaron Frazier of the National Restaurant Association breaks down how the tax and spending bill approved by the House could impact the industry.

Operations 245

Operations 245

EATER

MAY 5, 2025

We were on the brink of World War I, and much of the public seemed too politically complacent. Theres a reason Dada was an artistic reaction to the absurdity of global politics, not a capitalist one. It didnt make any sense. Was everyone just content with how things were? Absurdity is fun, but I dont want to drizzle it on my pizza.

Food 230

Food Consumer Goods Email Marketing Social Media 230

Culinary Cues

NOVEMBER 25, 2024

We live in an information overload society where fear of missing something leaves us attached to our phones and televisions seeking the latest catastrophe, political misstep, impending sense of doom, or vision of the apocalypse. Taking the time to be grateful is so refreshing. It can be overwhelming, pointing us down a very dark path.

Food Supply 411

Food Supply Uniforms Café Take-out 411

Modern Restaurant Management

FEBRUARY 1, 2021

Highlight Core Values and Political Stances, but Tread Carefully. 2020 brought a year of chaos in the media landscape, thanks to a rise in conversations about diversity, the environment, and politics. Local restaurants may want to consider micro influencers to better target potential customers in their area. Bottom line?

2021 539

2021 SEO Marketing Social Media 539

ChowNow

FEBRUARY 5, 2025

Its also okay to politely remind happy guests to leave a review. Here are some polite, customer-focused ways to ask for reviews: In-Person Requests: After a compliment: Were so glad you enjoyed your meal! For example, if a table compliments their meal, a server might say: Thats so great to hear! We love hearing feedback like this.

2025 221

2025 Customer Experience Customer Service Website Management 221

Restaurant Business

JUNE 9, 2025

Working Lunch: In this week's political podcast, nutrition expert Maggie Gentile of Food Directions takes a closer look at the Make America Healthy Again report and how it could set the stage for public policy likely to impact restaurants.

Food 218

Food Operations 218

EATER

SEPTEMBER 21, 2020

In a year when the pandemic has brought greater urgency to the challenges faced by farmers, some are taking to social media to speak out on issues beyond the farm [link].

Social Media 326

Social Media 2020 Take-out 326

Modern Restaurant Management

FEBRUARY 17, 2025

With rising living costs and economic uncertainty during political unrest, Canadian consumers are increasingly cost-conscious. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

EATER

NOVEMBER 22, 2024

There’s always a little last-minute prep to do, like stirring together the gravy or defrosting the cranberry sauce, but those tasks are almost meditative when you’re debating on whether or not to fight with your family about politics at the dinner table.

Front of House 296

Front of House Food Order Take-out Travel 296

Culinary Cues

APRIL 9, 2020

A culture is a collection of life essentials including art, drama, literature, religion, music, food preparation and traditions, history, language, politics, etc. We discuss and sometimes resolve our political differences with fork and knife in hand. Food is connected to nearly every aspect of life, family, and the art of living.

Customer Experience 520

Customer Experience Customer Service Dine-in Sports 520

EATER

APRIL 8, 2025

Every generation must ask themselves this deeply political question. Today, inflation is probably setting the immediate terms for this political question of food and liberation, Pitts says. What is the immediate threat to me feeding myself? Why must I start changing the way I eat or defending the way I eat?

Training 273

Training Food Travel Social Media 273

Modern Restaurant Management

DECEMBER 8, 2021

The ongoing COVID-19 crisis has not only transformed the global social, political, and economic climate, but has also changed how businesses operate. Restaurants were especially hard hit, and as the dust settles on the pandemic’s impact on the industry, they are forever altered.

Customer Experience 531

Customer Experience Customer Service Point of Sale Dine-in 531

Modern Restaurant Management

NOVEMBER 4, 2022

Be polite but strike a familiarity with the way you greet your guests. Smiling is a particularly important part of the greeting and is mostly the difference between a warm, welcoming hello and a merely courteous hello. Most people appreciate a friendly greeting. Never tell your customer that you are short staffed.

Customer Service 474

Customer Service Website Management Back of House Social Media 474

Modern Restaurant Management

AUGUST 16, 2021

The husband offered a tip, which the busser politely refused. The busser went to the table and offered to take all the gifts to their car and also bring their car to the front door so that they did not have to run through the rain. After he did all of that, he got an umbrella and walked them to their car. Lesson Learned.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Culinary Cues

MARCH 16, 2025

Whether an economic crisis (like the ones that seem to happen like clockwork every 10 years or so), another pandemic (ask the CDC and they will tell you that it is never a question of if, but rather when), political unrest (something we read about every day), or dramatic acts of God (extreme weather, fires, earthquakes, etc.)

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

EATER

APRIL 4, 2022

Clicking through to the comments, I noticed that there was controversy brewing over if there was actually such a thing as Ukrainian sausage, or if the poster was just sharing this recipe to drum up political drama. Thinking it’s one of those politically correct statements.

Social Media 313

Social Media Government Definition 2020 313

Modern Restaurant Management

APRIL 15, 2021

Many owners and operators have taken their eyes off the ball by getting into the political discussions of why they cannot staff. unemployment rate for March was six percent so, in theory, there are many more people available to work than in 2019. But where are they? I am not wasting time on trying to figure out why.

Social Media 531

Social Media Training Recruiting 2019 531

EATER

AUGUST 21, 2020

Plus, James Blunt has scurvy like it’s 1730, and more news to start your day Otter Pops apologized for a post that “appeared to align the brand with a political movement”. We regret that an individual consultant hired by Otter Pops recently commented on a social media post that appeared to align the brand with a political movement.

Food Truck 284

Food Truck Social Media Food Supply Food Order 284

Culinary Cues

OCTOBER 4, 2022

When did civility (or lack thereof) become only referenced when considering political discourse? The left and the right may, to some, reference liberal or conservative political beliefs, but when it comes to acting in a civil manner – examples go way beyond politicians and their evolving platforms. Tom Brokaw.

Healthcare 450

Healthcare Supplies Presentation Restaurant Law 450

Culinary Cues

FEBRUARY 15, 2021

Our religion, color, or politics define who we are. Pandemic, economic, a crumbing infrastructure, and political vow. The people inside think different than us. We wave and we nod, but fail to say. Let’s stay in touch and connected each day. We come from different roots. Forget our neighbors forget their kind. What once made us great.

Back of House 450

Back of House 2021 Take-out 450

EATER

DECEMBER 10, 2020

With its particular historical weight (and, of course, the indelible connection between what we eat and who we are), soul food also became a political football within Black politics. American politics are unnervingly global; George Floyd’s name has been graffitied everywhere from Lisbon to Lyon. Inside Gumbo Yaya.

Food 363

Food Food Truck Food Order Reference 363

EATER

FEBRUARY 3, 2023

But there’s another NRA, the National Restaurant Association , that also wields a great deal of political power in both Washington, D.C., What kind of issues — and political candidates — does the National Restaurant Association support? percent sales tax on companies that grossed over $25 million in sales in the state each year.

Restaurant Law 245

Restaurant Law Certification Point of Sale Food Safety 245

Modern Restaurant Management

AUGUST 10, 2020

Floor decals can also politely inform customers where to wait for prepared food with social distancing cues to keep them from congregating. Floor graphics can help direct foot traffic throughout the space and amongst the stanchions, letting customers know where to stand at a safe distance.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

MARCH 31, 2021

If the process isn’t effortless and the employees personable and polite, processes and employee training should both be updated immediately. Management should ensure their processes are the most hospitable they can be by regularly completing their facility’s own online ordering and delivery process.

Customer Service 474

Customer Service Online Ordering Customer Experience Hospitality 474

EATER

APRIL 21, 2025

Under a political regime that often dictates behavior in public, Iranians have embraced eating meals within the home as the greatest luxury of all: the luxury of freedom. Its soulful and unpretentious, says Natalie Hekmat, Los Angeles chef and co-owner of Voodoo Vin , self-described as a Persian country kitchen.

Back of House 255

Back of House Seasonal Menu 2000 Serving 255

Modern Restaurant Management

JANUARY 24, 2022

People tend to equate hospitality with service, thinking that they've done their job if their waitstaff is quick and polite, the menus are clear and attractive, or the tables are clean and well-organized. Unfortunately, the idea of hospitality is often misunderstood in restaurant management.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

SEPTEMBER 29, 2022

When disagreeing with your customers, stay calm and politely resolve their grievances. Listen to them and apologize if they are unsatisfied with the food or service. It is critical to offer compensation as a discount on the bill or dish. It might be impossible to accommodate all customer requests, but you can make them feel valued.

Cash Management 493

Cash Management Customer Service Food Safety Restaurant Law 493

EATER

OCTOBER 5, 2020

But as we reckon with the complicated intersection of social and political structures behind food, we have an opportunity to demand a very different future for fast casual. So far, these companies have experienced little pushback and are under no compulsion to change. But the stakes are now higher than ever.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

Modern Restaurant Management

APRIL 20, 2022

Fast food restaurants hardly belong in this frame, so a robot with a few polite gestures may suffice for the narrow interactivity criteria. Customer interaction is important when one takes the time to eat a meal and treat it as an experience. The question is no longer “if” but “when” and “how.” ”

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

7 Shifts

AUGUST 27, 2021

The politics surrounding the COVID-19 pandemic and vaccines have many people taking staunch opposition to vaccine passports. Eileen Gregg-Garcia hopes it can go beyond politics and be more about safety for everyone involved. “As Hold mock scenarios as a means to practice enforcement and varying situations.

Restaurant Law 370

Restaurant Law Food Safety Communication Government 370

Modern Restaurant Management

FEBRUARY 28, 2022

Subsequently, city trends were normalized against trends for the country as a whole in each time period, to better control for non-city-specific effects like seasonal/holiday change, gradual vaccine adoption, emergence of the Delta and Omicron variants and changing political/media focus.

Employee Relations 507

Employee Relations Dine-in Customer Experience 2021 507

Modern Restaurant Management

JANUARY 24, 2023

Always be polite and welcoming. Going above and beyond what’s expected will regain their trust and create a positive image for your store. Don’t use generic words that are cut and pasted when responding to reviews. Craft personalized messages that address what was mentioned by the customer.

Social Media 493

Social Media Website Management SEO Customer Experience 493

Modern Restaurant Management

AUGUST 24, 2020

Similarly, political leaders will look around the country and borrow tax ideas such as Philly’s Liquor-by-the-Drink Tax or Beverage Tax. Once the restaurant industry is healthy again, many will want to maintain the outdoor option. Strategies to Minimize the Impact. If that occurs, what strategies can be used to minimize the impact?

Beverage 414

Beverage Outdoor Point of Sale Government 414