2020 Dine-in Management 
Modern Restaurant Management
DECEMBER 30, 2024
Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. Due to the manual review process and human intervention required, the process could take days before an interview was scheduled with a hiring manager. Fast food and food delivery gradually began changing that equation.
Modern Restaurant Management
OCTOBER 29, 2024
’ This strategy is rooted in listening to our consumers and showing up authentically in the spaces they take an active part in,” Lauren Morton, Wendy’s Manager of Social & Partnership Engagement Strategy. Today’s digital consumers want more than one-way messaging. The proof is, well, in the pudding.
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Modern Restaurant Management
OCTOBER 13, 2024
According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce. Staffing and workforce management tools are also proving useful.
Modern Restaurant Management
OCTOBER 16, 2020
This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.
Modern Restaurant Management
FEBRUARY 1, 2022
Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. Sit-down establishments often did the same by upping their digital chops, adding curbside pickup, and even erecting sidewalk dining parklets when dine-in returned in a limited capacity.
Modern Restaurant Management
FEBRUARY 27, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.
Modern Restaurant Management
NOVEMBER 20, 2024
After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back. To help restaurant operators better understand what employees want and need, close to 1,000 restaurant managers were surveyed regarding compensation, technology use, retention tactics, and more.
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