Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021.

Marketing 508

Marketing Email Marketing Loyalty Program Point of Sale 508

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Advice for opening a restaurant from restaurateurs 1. Congrats! ?? And good luck. Hiring/staffing ??

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

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Technology Food Safety Restaurant Law Training 498

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture? an hour ($4.03

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Presentation Tip Distribution Restaurant Law Back of House 486

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Labor Compliance Laws. Chipotle, for example, faced a $450 million lawsuit for allegedly failing to follow NYC's fair workweek laws. Table of Contents.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. As a result, many restaurants have not seen the value of adding such programs. Time-Away Benefits. Wellbeing. ” Today’s workforce is burned out.

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Communication Restaurant Law Uniforms Customer Experience 479

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

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Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

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Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. In addition, it takes a considerable amount of time for them to stay on top of new employment laws, to ensure their employee schedules are fully compliant with health and safety regulations.

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2023 Customer Experience Restaurant Law Communication 419

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Identify your biggest pain points.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

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Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

FEBRUARY 21, 2020

The restaurant landscape is constantly changing, with new technologies revolutionizing the industry from the inside out—from operations management, to labor optimization, to guest experiences.

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2020 Management Management Download 195

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Here are some things to think about before you shut your doors.

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Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 31, 2020

2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules. Optimizing & reducing labor costs Mattenga’s kept their labor costs steady at 22% - 27% A restaurateur’s labor costs are one of the largest—yet most flexible—of all the restaurant costs.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Be part of the solution; keep your local communities fed.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

7 Shifts

NOVEMBER 15, 2019

Cities and states across the US are responding to a movement known as “ fair workweek ,” with many enacting new laws to shield restaurant employees’ personal lives and finances from the notoriously unpredictable world of restaurant scheduling. What is “Fair Workweek?”

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Restaurant Law Download Hiring Document 239

EATER

JUNE 2, 2020

Condado Tacos is an Ohio-based Mexican restaurant chain with nearly 20 locations across the Rust Belt. boycottcondados pic.twitter.com/qwFF5HLiJ7 — (@millennialtrsh_) June 2, 2020. gsheamercer) June 1, 2020. All of our other restaurant management were not on the same page with [the district manager],” Widdowson says. “So

Ordering 364

Ordering Social Media Restaurant Law Food Order 364

Modern Restaurant Management

APRIL 21, 2020

This world-altering development—part of a rational and effective public health strategy to slow the spread of disease and help our health care system cope with the devastating illness—has also been a widespread and immediate economic disaster for the nation’s restaurant and food service sector. Make the Claim.

Insurance 542

Insurance Government Document Restaurant Law 542

7 Shifts

FEBRUARY 28, 2020

So they decided to open their own restaurant hangout spot. One that reflected each of the owners and their idea of the perfect restaurant to relax, socialize, and eat. Before joining Hyperion, Teddy owned his own business, and had never worked in the restaurant industry. I decided to follow my dreams." I worked my way up.

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

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2021 Point of Sale 2019 Equipment 450

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

FEBRUARY 27, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. On July 1, 2020, Chicago, Illinois will join a growing list of United States cities observing fair workweek laws. Download the ebook.

Restaurant Law 195

Restaurant Law Franchising Franchise Document 195

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. The final rule will be effective April 27, 2020. With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. ” Chairman Ring was joined by Board Members Marvin E. .”

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Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. . Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated.

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Pricing Back of House Food Order Front of House 363

EATER

JULY 1, 2021

With very little warning, New York and Pennsylvania have rolled back mandates that made it possible for restaurants and bars to survive the pandemic. But as city and state governments proclaim the pandemic over- ish, some of the loosened liquor laws that helped restaurants turn a profit and remain open are being reversed.

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Restaurant Law Government Back of House Email Marketing 246

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Retail Online Ordering Loyalty Program 447

Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. Psychologists call this the Law of Familiarity. Are they breathing?

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. The Value of Trust. California.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

EATER

SEPTEMBER 21, 2020

Devita Davison, executive director of FoodLab Detroit, has long advocated for an equitable and sustainable restaurant industry. For many people in the restaurant world observing the social and economic climate of the last few months, this moment feels pivotal. Devita Davison: We can’t have a conversation about restaurants in a bubble.

Food 364

Food Front of House Government Food Supply 364

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Ji Hye Kim - Chef/Owner @ Miss Kim in Ann Arbor, MI.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 405

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Restaurants process a large number of credit card and cash transactions.

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2020 Management Management Mobile Ordering 117